Coweta Small Bathroom Remodel

Our 25-year old wood shake roof was beautiful, but posed a major fire hazard and needed replacement. A friend recommended Tony and his Homeguard team. Amazingly, they were able to remove the old and rebuilt a new composite that lowered our monthly heating and A/C bills and truly looks better than our original. It even lowered our homeowners insurance because of the safety factor composite roofs provide. We were so impressed that had them renovate an upstairs guest bathroom and the results are stunning. I’m the kind that only reads reviews. I NEVER write them, but Homeguard was nothing short of amazing. Give Tony a call and I’m sure you’ll be writing the next glowing review.

James and Yana are a pleasure to work with and really care if you're happy. I was impressed with their workers - all very polite and respectful of our home. James was responsive and stopped by regularly - if not daily. They finished on time and on budget and we are very happy with the final product. Fully intend on using them for our future renovations!

This experience has renewed my thoughts in having people perform work for my family. Sad to say that having other contracts perform work for us has not been so wonderful. Most of the time my husband would have untook this job, but due to his work it just wasn't possible. I wasn't sure where to find a good contractor. I posted it on Angel's list and I believe the next day Raam was in touch with me. Within just a few days he came to the house reviewed the work that we wanted done, gave us some of his ideals, and his workers showed up that week. This job took about 4 weeks to complete, there wasn't one day that there wasn't someone at the house working. These guys don't stand around talking on the phones, or running to town for parts, or food. They come in and work all day. They are all very polite and helpful. Raam was always in touch with me. After all the remodeling was finished, Raam had his cleaning ladies come in to clean the rooms effected in the remodel. (now who does that) Not only will I tell my family and friends to use RDA but for sure they will do more work in our home.

I purchased a house built in 1955 and the master bathroom was very cramped and outdated. I worked with JAC to update the bathroom & they even helped me select a space saving vanity and suggested open shelving over the stool. This renovation involved replacing the vanity, wall mirror, overhead cabinets, flooring, painting, new bead-board & trim. The process was fast and completed in a timely manner. I will use this contractor again!

From start to finish the remodel went as planned. Monty was the installer for the job and is a Top notch professional. Quality of the work is A+. They took out the old tub and floor and replaced with a shower that has a lifetime warranty. If you are looking to remodel your bathroom it would be a mistake not to give this company a call and have them come out and give you an estimate. I will 100% use this company again. Thank you.

TSG- James and Yana- were incredible! I had my bathroom completely gutted (like I literally had them make it a hole to the ground: new walls, subfloor, window, plumbing, and electical) and their work was excellent. Very awesome to work with and helped me stay on budget. All work was performed just as they said and on budget and on time. They worked turn key as I moved out. I always felt my stuff was safe. They were respectful of my house and cleaned up well. They also patched some fascia board under my roof and worked around a tricky timetable involving another service provider. Highly recommend and I will be a lifelong customer now!

Just had a bathroom conversion done by James Lambert and his crew. I can't say enough about them. Very kind, professional and on time. Awesome job! The Smith's

We recommend Masterpiece Renovations. David was friendly, honest, professional and kept to his word. We wish he had offered more suggestions to meet our needs at the start, but it all worked out well in the end. We had taken the time to decide what we thought would fit our needs and what materials we liked for the finished project (colors and design results were visualized and such). We had a few changes in our minds before the final decision, but David was VERY accommodating. When we first committed, we thought all was clear and all seemed to fall into place and we were VERY excited that what we wanted in materials and colors was going to work!!!! It was only after the project was started and demolition almost complete that it was explained that some of our choices were not going to meet our low maintenance desires and alternative were offered. That was the ONLY disappointment with David and most of his crew. It would have been nice to everything clear before. The B for quality was only because of what we felt could have been a better experience with the cultured marble person. There were VERY limited choices in color schemes and designs where we even felt we were fighting for a specific color scheme and look, the craftsmanship could have been a bit better and the sink drains weird because of the design. This gentleman seems nice, but it was almost as if we had to settle or have more issues. We would be honored to do business with David again, because of getting to know him and his crew and are thankful to them all in the end!!!!!

It was excellent. Every person in this company was very professional and they work with us perfectly. They went above an beyond their job description. I felt so passionate about how well they performed, I wrote a letter to the company owner letting him know that his employees were great and the people he has representings his company were just amazing.

I would not recommend nor tell anyone not to use this company if you are going with a bathroom remodel. Everything started out great and I had high expectations after given a very professional sales pitch. A sales pitch that was very informative and explained the high quality of work that they produce. After I decided to go with Re-bath of Tulsa and was given the time line of work to be completed (4-6 weeks, with a one-two day install) and the amount it would cost I felt confident in my decision. After I signed the contract and paid half up front I had zero contact from them for five weeks and called them to see when the install would take place is where I felt I choose the wrong company. It took three or four calls to just get a call back from them. When I finally received a call back I asked when the install was going to place and was told “I am not sure, we will have to get back to you”. A few days later I missed a phone call from the sales rep that I signed the contract with and he left a voice mail. The voicemail is as follows: “Hey this is _______ (sales rep) with Re-bath I was just calling to let you know your install date is going to be um um Monday April 30 and could go into Tuesday may 1 if this date don’t work for you just give me a call back, all right thanks bye….” The above is the actual transcription of the voicemail that I still have saved on my phone. The dates that the sales rep called and gave me for the install were dates that would put the install in the time frame that was given to me upon signing contract (was the sixth week). Up to this point I felt things were going good for the most part, they lacked on communication but nothing alarming. Then April 30th came about and I arranged to be there and changed and altered plans in order to do so. On Monday April 30th I sat around the house all day and around lunch time I called to speak with the sales rep and did not get an answer. So, I said to myself they did say April 30th and Tuesday may 1st so I sat around the house just incase they showed up but realized they were not going to arrive on the 30th. The following day I had arrangements made again to be at the house and around lunch time still no one arrived. I called again and finally the receptionist answered and I asked about what time she thought the installers were going to arrive. Her reply was something was something to the effects of I will have get a hold of the shop and call you back. I waited for an hour or so and received no return phone call and called again and the same person answered the phone. I asked about the status of the installers and she transferred me to the “shop” and a gentleman answered the phone. I gave my name and asked when the installers were going to show up. You could hear typing and he said I don’t have you on the board for yesterday or today. I told him I received a voicemail from the sales rep stating that the install dates were the 30th and the first and he said sir I have you on the board the last week of July. I again repeated that I had received a voice mail from the sales rep and was told the 30th and the 1st, to which he replied “sorry but we will be out there last week of July” So, I got off phone with the “shop” and attempted to call the sales rep again and did not get a reply. I called back to the office and finally got a hold of someone (after numerous no answers) and spoke with the gentleman which I later found out was a boss of some sort and explained I have a voicemail of the install dates and got a no show from your guys. He then repeats what the first guy says about the last week of July install. I asked him why the sales rep gave me different dates and simply could not answer that. The boss guy said sir we will do what we can Ill try to get my guys out there tomorrow (the 2nd) to get you taken care. The guys arrived the following morning and began install, about half way through the day the sales rep finally called me back and said what’s going on? I notified him you told me install dates and your guys never showed up and you were un reachable. This is where I lost all confidence in this company is when the sales rep replied “sir, you must have miss heard me because I never told you those dates” and I replied with now your saying I am not telling the truth and I have the voicemail still saved on my phone I would be happy to let your boss listen to it. This is when he instantly apologized and told me “well sir I dropped the ball we were waiting for your custom parts come in.” The installer came in on the 2nd and were here until the 3rd and did not finish. The fixtures I ordered were mix matched the window was not installed the tub had about an inch gap underneath it, holes in the wall outside the shower, the list could keep going on and on, it simply looked awful. After the installers came to me at the end of the third day saying the only thing they can’t get done is the window but everything else is done. This is when he was handing me all the warranty paper work and contract stating “I acknowledge and accept that the product provided is complete to my satisfaction” and I told him I am not signing it. He said that fine I understand and then gave me the bill with the remaining balance on it. Then he gave me paperwork saying that I CAN’T shower or use it for 48-72hrs and while at the same time told me I could shower in it this evening. The following day the sales rep called and said how does everything look I told him all the issues and they he replied with “well your remaining balance is …” I told him I am not paying the balance until the job is done. Two weeks later another set of installers came to install window cover and in my opinion were not happy with how the others crew installed it. They took the time and fixed and finished the job and right after I received yet another call from the sales rep asking for the remaining balance. In my opinion the end result is a version of what I expected but to be perfectly honest if it were not for the vice president doing everything in his power to right the wrongs I would be given a completely different review. The installers and the VP were very polite and professional but the sales rep the moment you sign the contract don’t give a hoot about you literally blows you off. If they were to have a better individual to be your point of contact through the process then the sales rep I would imagine the process would have gone much better. Overall, the end product is nice but due to the rudeness and arrogant attitude of the sales rep after signing the contract and the general lack of care for his customers I would not recommend them nor recommend them. I will say this if you go with them stray away from using the sales rep as your point of contact because he will bluntly lie and blame you for his mistakes and will call you for the funds but not about updates or concerns.