They came out three different times because I couldn't afford to have everything done at once. We've got a big old farmhouse, so we did it in three different segments, at least a year or so apart. I'm extremely extremely satisfied. They were wonderful, absolutely wonderful. The product is wonderful, the service was wonderful and the installation was wonderful. They went the extra mile, every time, really went the extra mile. I can't say enough about Champion, I think it's the best window company there is. They really stand behind their stuff and they really work with you. I was a difficult customer because I live so far away from them. So, it was really far for them to drive out here and yet, any problem I had, they came within a few days and fixed it. I just had a problem just recently and they came right out here, no hesitation and fixed it right up. So, it was really good. An example of how good they are: the workman must have misunderstood because on the outside trim, where the board that comes up and the one that comes across in the corner, where they meet, they can either lay them flush or they can put a diagonal cut on it. I had asked for a diagonal, but somehow they didn't quite know that. So I came out and I said, "Oh no, no, no, no. I don't want square, that looks so podunky. I want it to look real professional." I said, "They have to be diagonal." They didn't say a word, they just did it over on a diagonal for me. they were just great. The other thing was, on one of these big picture windows, I wanted six panes, rather than the traditional four, which is very hard to do, very hard because they don't have a template for that. They had to really work on it, but they did it, it didn't cost me any extra. There were a couple of problems with some of the criss-cross inserts, where they weren't straight. They must have come out four or five times until they got that right, but they just kept redoing them until they were right. They probably lost money, but I've never seen anybody so good. They did all the fascia soffit board around the whole house, which are four gables and then there is the front porch where they put the other fascia soffit and the inside board. It was a big beam which needed covered and then the porch ceiling. There was a place, when you would approach, that I didn't like the way the seam was, it just didn't look very good to me and I told them. I told them where I wanted the seam to be and they changed the whole thing to what I wanted it to look like. They were just tremendous. I don't know if they did that for everybody, but I'm nobody special. So I feel like they really went out of their way to make me happy and to do it right. I'm not having a bit of a problem. These windows are beautiful. Now my mother, has them too. She had them before me and she was very satisfied. So that's why I got them. I looked at every window company in Cincinnati. They've been around for a long long long long time. My mother, having so much satisfaction with her windows. Somebody shot a BB through one of them and they came out instantly. As soon as she called, they came out and gave her a new sash, no questions asked. They're really great, you can't say enough about them. It's a good company. They've been in business forever, they've been in a long time. They've got a great reputation that follows them. With these windows panes that are six instead of four, what happened was, the salesperson said it couldn't be done. I've got two rooms that are close that had the same type of windows. They put the six in there. I don't know why they did, but they did. Then when I wanted them for the back, the sales person said they couldn't do it, they don't have a template. I said, "Well, look out there, they do have a template. They did it for the front window." He goes, "Well, it's a little bit smaller." Anyway, I called and talked to the head honcho guy down there and he said, "We will do it for you." They were so kind to me and they got it and they look beautiful. They're just pretty and everything matches up. It's really nice. I'm just so happy with them. It cost a lot, they're very expensive compared to some of the other ones. But you get what you pay for. All the windows operate beautifully.