Business Description: Thanks for you interest in Byrge Carpet Cleaning Services! The two most frequent complaints that customers have shared about past experience with carpet cleaning companies are: (1) The carpet stays wet too long after the cleaning & (2) The carpet looks dirty again within a few short weeks of the cleaning.
At Byrge, we have the best extractor wand on the market today and we take the necessary time to extract the water from your carpet reducing the drying time to a few short hours. Byrge technicians never use soap! Soap is an oil based product and designed to extract grease and dirt of any kind from what it touches. This is the reason carpet gets dirty so quick again after cleaning. The soap residue on your carpet extracts the grease and dirt from your shoes. Companies that use liquid soaps CANNOT extract all of the soap from your carpet. Our cleaner is not a liquid product; it is a granule that we mix every day before we start. We also add a brightener to your carpet that works as a conditioner restoring the shine and luster to even old carpet.
Lastly, here at Byrge we pride our selves on delivering an unparalleled customer service experience. We will take the time to exceed your expectations. You will never have a "rush job" from a Byrge technician.
Recent Review: Today James cleaned the carpeting, tile and grout in our home. James arrived early, was very professional, and focused. He was very respectful of our property. The quality of the work exceeded my expectations. He was able to bring new life to our tile floors by removing the grout stains, our floor looks new again. I highly recommend Integrity for carpet and grout cleaning.
Business Description: Stanley Steemer has been providing cleaning and restoration services for both residential and business customers for more than 60 years. They offer multiple services, including carpet cleaning, tile and grout cleaning, hardwood floor cleaning, upholstery cleaning, air duct cleaning and water damage restoration services. For more information, visit www.stanleysteemer.com.
Recent Review: I can recommend them. They did a pretty good job. I am going to use them again. They were on time and punctual. They took their time and paid attention to the spots that we had on our carpet. There was nothing negative about them.
Recent Review: The tile grout and caulk in both bathrooms in our house were badly in need of a good clean up job, new grout & caulk. We called Grout Medic. The owner came out promptly to give us an estimate, which we thought was very reasonable considering the work that needed to be done. They worked with our schedule to find a convenient time to service us, including a Sat. visit to help speed things along (we had one bath done then one week later had the other bath worked on so we would have a place to shower). The workmen were courteous and professional. They arrived on time as scheduled, worked efficiently and did a beautiful job. We were very pleased.
Recent Review: We are extremely pleased with the carpet cleaning, tile and grout cleaning. The grout was originally an off white color, so you can imagine how it appeared after 10 years. I was actually considering having all the grout replaced prior to speaking with this provider. I'm so glad we had him clean the tile and grout, it looks brand new again, a great job and I am happy to recommend this company. The carpet looks great too!! The employee who actually did the labor was professional, went out of his way to do a great job and took great care not to damage any wall surfaces or furniture.
Ok. Overall, it looked great. I still saw places that I wished they would have gotten a little better, along the edges. But in their defense, I didn't ask them to do it after I saw it.
- Nancy S....
AThe Grout Medic -Dayton/Cincinnati
Boyd was very professional, friendly, polite and on time. The price on what they did was very reasonable. They did an excellent job, I would definitely recommend this company.
- Coreen B....
AThe Grout Medic -Dayton/Cincinnati
A gentleman arrived first to review the work to be done and provided me with a written price. I was called the next day by the scheduler and set up a date and time to do the work. The service man (Jim) arrived on time and immediately went to work. The job took about one hour and I am totally satisfied with the result. I would recommend this company to anyone needing this type of work done. They are very professional and courteous.
- David Y....
ASonrise Carpet Care LLC
We are extremely pleased with the carpet cleaning, tile and grout cleaning. The grout was originally an off white color, so you can imagine how it appeared after 10 years. I was actually considering having all the grout replaced prior to speaking with this provider. I'm so glad we had him clean the tile and grout, it looks brand new again, a great job and I am happy to recommend this company. The carpet looks great too!! The employee who actually did the labor was professional, went out of his way to do a great job and took great care not to damage any wall surfaces or furniture.
- Donna B....
BThe Floor Store
It went pretty well. I had to wait over 6 weeks to get them here. They worked turned out very nice!
- Pat Q....
CThe Grout Medic -Dayton/Cincinnati
Overall the work was performed as requested and was originally happy with the overall look and job done by the company. Fast forward to Sept 2014: There was raising of the tile in the master bathroom shower and grout medic has a 1 year limited warranty on their work, unfortunately although I had planned to contact them about the raised tile and the cracking, I missed the deadline to contact them. Jan 2015: There was water leaking into the living room ceiling and garage and it is a result of the grout work in the master bathroom shower. The whole shower is now required to be gutted and redone due to the deteriorating grout and water leaks that have occurred. To have the shower re-grouted by grout medic was $410.00 and I would have liked to think that something that cost that much and was done professionally would have lasted longer than a years time. I now have a much larger and more costly problem to deal with and it is hard not to think that if I had not had grout medic re-grout the shower, would I be going through this right now. In response: thank you for the response but this is not a minor repair... Repair is totaling out around 10K due to the shower having to be completely taken out because the grout deteriation is so massive.
- Christine P....
FThe Grout Medic -Dayton/Cincinnati
Called to get a quote on repairing the grout in our kitchen floor. Mark came out that same day. Said he would work up a quote and get back with me. A week later, I emailed him to see if quote was ready. He said he was still working on it. Two weeks later, I emailed him again. No reply! Why do you bother to have a business if you don't want to work!!!! Don't know how they got an A rating. Worst service I have ever received!
- Susie S....
AThe Grout Medic -Dayton/Cincinnati
It was a very hot day so working in my two small bathrooms was difficult even with the air condition going at full speed. The bathroom grout looks like new. I was so impressed with their work, that next year I will have them work on my other projects.
- Pamela E....
Lowe's used Baker's as a subcontractor and I believe Bakers then subcontracted the ceramic tile work to another contractor (not quite sure how this worked because I still went thru Bakers) They started the ceramic tile on a Monday and finshed on Thurs. This was a large room. Two workers one of which did most of the mixing and the other the actual work of grouting and laying the tile. The grout job was less than satisfactory to us. Not consistent - some places the grout was not even and a different color (probably didn't get mixed good). They took the baseboard off and grouted along the wall. Bad news and the baseboard would not cover the places where the grout was not even. They also did not do a good job in cleaning the tile. We mopped the floor three times and still could not get it to look good. I guess it was the dust from the grout. Lowe's did make it good as much as they could but it was not what we would consider a professional job. Because they took the baseboard off and the grouting was so terrible we ended up having to put a shoe molding along with the baseboard to cover the grout line. Lowe's did provide the shoe molding at no additional cost but it still made more work for us than we had originally planned on. Lowe's needs to give a better feel for what to expect when you are using them to lay ceramic tile.
- David N....
This is now the second time I have used James and Styled Tile. He is now my 'tile guy' and I expect to bring him back for a few more tile projects when it's time to remodel and update some rental units. James came out on time to give me an estimate and said he could get it done within 2 weeks. I notified him once the material was on hand and he was able to work me in earlier. I provided the tile, grout, and grout additive. They provided the thinset. They came in early Friday morning used quick setting thinset and were able to finish the grout later that afternoon. Looked great!! Highly recommend these guys!!