Recent Review: Damp, moldy drywall was removed in my laundry room along with concrete in the same area. Once the floor was opened up they removed buckets and buckets of water that was under the floor. I was very surprised to see that! The appropriate pipe was placed, a sump pump was installed and new concrete was poured to finish the job. The workers were prompt, efficient, and completed the work in a short time. I am happy with the results and would definitely recommend All County.
Recent Review: Had three estimates, one of the contractor recommended and quoted all around the basement trenching and drainage system, the other two recommended only the required area, Pioneer had the lower bid. I got concerned that I didn't get a call back to schedule after a day or two business days, following making a deposit for the job (deposit requirement was a reasonable amount). I later learned that scheduling is done on Thursdays. Because of their busy schedule, I had to wait about one and half month for them to perform the work. I am happy with the work and things went well. They showed up promptly at 8am on the scheduled day. Since I have pets, they sealed off the doorway to the basement and exterior door so the pets do not get out. I was worried about the jack hammering and all the dust it would create, but they assured me that dust would be vacuum up simultaneously as the concrete is cut out. Before they left, they cleaned up the work area--it was cleaner than before they came to perform the work. Work was completed in one-day--they initially estimated two-days for the job. A week later, we had heavy rain, and I have a dry basement!
Recent Review: PROVIDED, A FAIR PRICED SERVICE THAT IF SUCCESSFUL IS A GOOD ALTERNATIVE TO WATERPROOFING A BASEMENT FROM OUTSIDE. I DID REQUEST THEM TO RETURN TO MY HOME TO MAKE SOME MINOR ADJUSTMENTS. THEY WERE EXTREMELY RESPONSIVE IN COMING BACK TO MAKE THE CHANGES THAT I FELT WERE NECESSARY. HOWEVER MY VIEW IS THAT YOU ABSOLUTELY NEED TO BE THERE WHEN THEY COMPLETE THE WORK TO BE SURE THE WORKMANSHIP IS UP TO PAR. IF YOU HAVE ANY PANELING OR DRYWALL IN YOUR BASEMENT ABSOLUTELY REMOVE THAT SECTION BEFORE THEY COME TO DO THE WORK. THEY WILL NOT REMOVE THE WALL, OR TELL YOU TO, AND WILL LEAVE THE TRENCH OPEN WHERE THAT WALL EXTENDS. IF YOU WERE TO HAVE A SIGNIFICANT WATER INFLOW, WITH THAT ''OPEN SYSTEM'' THEY WILL CALL IT, YOU WILL ABSOLUTELY HAVE WATER IN YOUR BASEMENT. YOU WILL NOTICE MY REVIEW HAS HIGH MARKS BECAUSE AFTER THE JOB WAS DONE I ABSOLUTELY FEEL CONFIDENT I WILL NOT HAVE ANY FURTHER WATER PROBLEMS WHERE THEY DID THE WORK. MY PROBLEM MAY HAVE BEEN A BREAKDOWN IN COMMUNICATION.
Recent Review: They did a fantastic job and went above and beyond what I was expecting. They put braces on my side walls cause they were starting to cave in. We just recently had a huge storm pass through and my basement was the only one in the neighborhood that was bone dry. Before this company came in the basement was unusable.
Recent Review: The project went fairly well given poor weather condition and some unexpected complications that resulted in additional work to be performed and delay in completing the project. KG Structures returned the next day to repair the hole in the foundation after the accident and try completing the work in a timely manner. The weather conditions did not allow the work to progress for several days and once conditions improved KG Structures was back to complete the project. They effectively handled the complication of the project and did not charge for the extra work involved because of the collapsing of the trench on the worker.
Recent Review: Nick came out promptly as promised and was very knowledgeable about the waterproofing process. After hearing about the story, he thought it may be better to try having the sewer lines cleaned rather than spend thousands of dollars waterproofing. He was honest and straightforward offering us a much less expensive alternative. Thanks to him, the problem has not recurred after getting the sewer lines cleaned. Would definitely hire if we ever need waterproofing. Thanks Nick!
Recent Review: Everything was done in two days, as promised. They left everything cleaned up, even mopped the floor. They finished the job just as a 36-hour rain was starting, so their work was tested almost immediately, and it passed with flying colors.
Everything was done in two days, as promised. They left everything cleaned up, even mopped the floor. They finished the job just as a 36-hour rain was starting, so their work was tested almost immediately, and it passed with flying colors.
- Don N....
AUNIFIED CONSTRUCTION SYSTEMS LTD
Now that the project is complete, I can say that having our basement waterproofed was one of the most difficult projects we have tackled to date. But that had to do with my part of the project (cleaning out the basement, painting and reorganizing). For their part, Foundation System did a good job. The only problem was that one section of the concrete cracked and needed replaced. It took two calls to get the concrete replaced correctly. However, now that everything is done, I am pleased with their work. The worst part of this project is getting estimates. In that area, the Foundation Systems rep (Rod DiPaulo) was great. He was helpful and did not pressure us for a sale.
- Jana K....
BThe Basement Guys - Cleveland
They did not start on the day scheduled. The workers were very nice and professional but never on time. The job was done fairly well. I had a problem a couple days later and Dennis came to fix the issue. He was very nice, understanding, and did an very good job. He made sure I was happy with the job. I would hire them again but I would be very specific on every detail. I did not know what to expect but now I do.
- Linda G....
BOhio State Waterproofing
USED COUPON. THEY CLEANED UP OUSIDE WELL HOWEVER THE BASEMENT CLEANUP NEEDS IMPROVEMENT. ALSO WAS NOT DEODORIZED LIKE SALESMAN SAID IT WOULD BE.
- Paul R....
COhio State Waterproofing
WHEN THE SALESMAN EXPLAINED THE PROCEDURE, HE TOL US THAT THE CREW WOULD DIG DOWN 4 FEET AROUND THE FOUNDATION. WHEN THE WORK BEGAN, WE NOTICED THAT THE TRENCH WAS VERY SHALLOW..ONE FOOT. WE ASKED ABOUT THIS AND THEY SAID THAT IS WHAT THEY ALWAYS DO. WE ASKED THE SALESMAN TO BACK US UP ON THIS, AND HE DENIED EVER HAVING TOLD US THAT THEY DUG 4 FEET DOWN. AFTER A WEEK OF SEARCHING, WE FOUND THE ORIGINAL ESTIMATE THAT STATED THE TRENCH WOULD BE 4 FEET DEEP. ONLY THEN DID THEY CORRECT THE PROBLEM AND DIG DOWN TO THE ORIGINALLY STATED DEPTH. BASICALLY, THE COMPANY PUT THE ONUS ON US TO PROVE WHAT THE ESTIMATE HAD SAID. THIS IS UNACCEPTABLE.
- Gisela C....
I put my info into Angie’s list, and USA waterproofing called me 3 times. I scheduled an appointment for an estimate. They called again to confirm the appointment. On the day of the appointment, they never showed up and never called. I called them and they told me they weren’t sure why nobody showed up and that someone would call me to reschedule. Seriously?
- Mindy B....
DB-DRY SYSTEM CLEVELAND
THE SYSTEM THEY INSTALLED FOR US HAS A LIFE TIME WARRANTY. THEY SAID THEIR SYSTEM IS NOT AT FAULT AND CAN'T DO ANYTHING TO FIX IT. THEY CAME OUT AND REROUTED THE DRAIN SYSTEM, BUT THAT DID NOT SOLVE THE PROBLEM. THEY WERE RUDE AND TREATED US BADLY.
- Sandra T....
AN B ENTERPRISES INC
Nick came out promptly as promised and was very knowledgeable about the waterproofing process. After hearing about the story, he thought it may be better to try having the sewer lines cleaned rather than spend thousands of dollars waterproofing. He was honest and straightforward offering us a much less expensive alternative. Thanks to him, the problem has not recurred after getting the sewer lines cleaned. Would definitely hire if we ever need waterproofing. Thanks Nick!
- Gurjit K....
HARD WORKING. CLEANED UP VERY WELL AFTER THEMSELVES. REPLACED ALL LANDSCAPING THAT HAD TO BE REMOVED TO COMPLETE THE JOB. I WOULD BE THE FIRST TO RECOMMEND THEM.
- Patrick W....
Steve was honest, only suggesting to do the work that was necessary. His crew came in and finished everything in one day. They were courteous, conscientious and clean. I highly recommend Steve and his company.