Recent Review: Based on Angie's List ratings and visiting Bockrath's, it was obvious that this was the company to install my vinyl flooring. Doug Bockrath, the owner, was very helpful in determining what flooring would be best for this project. The installers, Matt and Mike Youngerman, were professional, timely, neat, and exceeded my expectations. They actually needed to spend an additional day on the install to correct an old issue and went out of their way to make sure everything was going to be a top notch installation. I could not be any happier with the expertise, knowledge, and professionalism shown by everyone associated with Bockrath. I highly recommend them for your flooring needs!
Recent Review: They were pretty prompt in arriving for the initial estimate, but after we accepted their bid we learned there was only one installer (sub or not?), and he had to reschedule twice because of car trouble. They originally thought the job was going to take one full day, but it actually took parts of 3 different days, spread out over a week. The work he did was very professional and good quality, and we're happy with the end result-- it was just a bit frustrating having our furniture moved out of the rooms for so long.
Recent Review: Very well. The installers were on schedule. The work took almost 2 days to complete. They removed the old carpet/liner and also disposed of it. The installed carpet looks great and we really like the new vinyl in the laundry room. The Carpet Depot had a good selection of carpet, were competitively priced and I really liked the straight forward, easy to understand quote that included carpet and install. No surprise add-ons.
Recent Review: The end result is very nice. The only issue is that we failed to foresee the extent that the floor would show up anything, however small, on the floor. But we're glad that we chose this flooring.
Recent Review: My wife liked the flooring that they had. They were really good. The salespeople were really nice. The installers were great. My wife called me to tell me the she liked the flooring she found, so I came over after work and looked at it, and that was that. They did a really good job. They get "A"s across the board. I would use them again when we get ready to do the downstairs.
Recent Review: The work was completed above my expectations. They were fast, and very accommodating in working around my business hours. In the area of general maintenance, they knew just what was needed to get the job done efficiently. No need to hire numerous contractors.
Recent Review: Very well. Was very happy with the product and the workmanship. They made recommendations for the flooring material based on our specific situation. They were very punctual and worked within our time frame which was somewhat aggressive. They were very thorough in their planning and clean-up at the end. They were very friendly and easy to work with. The level of experience of all of the workers was obvious. Would highly recommend them to anyone for any of their flooring needs.
The floors and carpet look excellent. Although there was a problem in the transition from the hallway to the hardwood floor in the family room, they made it right.
- Ken H....
They did an amazing job, the workmanship is beautiful. I would hire Vollrath Remodeling to do anything in my home. Highly recommended.
- Fran W....
AWright's Services LLC
He is very pleasant and personable. He kept me informed of anything that wasn't going according to plan so that I could make decisions along the way. It looks fabulous. He also provided additional suggestions to make things look better. He has been very helpful.
- Kathy M....
BFinishing Touches Hardwood Flooring Inc
I purchased wide plank T&G flooring from Cali Bamboo, underlayment and glue through Amazon. I removed the carpet and prepped the floor before Finishing Touches arrived. I opted to reinstall the old baseboard, which resulted in significant savings Positives: Getting the bid was quick, painless and fairly priced compared with other bids for the same job. - I ended up choosing Finishing Touches based on a friends' recommendation. The bid included varying options, such as owner removal of carpet and owner installing baseboard instead of just adding shoe molding for an additional cost. Negatives: They showed up both days about 30 minutes later than expected. The installation overall, looks very good. Maybe 4 or 5 very minor chips over 800 sq ft of flooring. There is one spot on the floor that has a very small air gap under a plank. You can hear air being pushed out when you step on it. One corner in the den doesn't quite come close enough to the wall so you can see a sliver of a gap between the baseboard and flooring. There were a couple pieces that were pulled while being installed plus a couple flawed pieces from Cali Bamboo. The bottom line: we ran out of flooring and I had to order another box. This delayed the final installation a few weeks. I ordered the number of square feet in the bid rounded up to the next box. But we still came up short. Stuff happens, but I thought I should add it to the report. I should qualify these negatives. You really have to be looking hard to see them. Summary: The workers went above and beyond on a lot of little things. They created a very nice threshold to the sliding glass door. The advice to keep the flooring running in the same direction between two rooms that form an L shape was spot on. They also helped with a few baseboard cuts that would have taken me a couple hours but they did in about 15 minutes. The workers were surprised that I purchased the flooring - unpacked and stacked it to acclimate, per Cali Bamboo instructions even though that was the plan from the beginning. The workers also were inclined to nail the flooring down instead of a floating floor install. Floating floor install was the original plan and how it was done (top floor condo unit), but I'm glad I was there to make sure that the flooring wasn't nailed down as I'm not sure this was communicated to the crew.
- Matthew K....
AHome Based Carpet & Flooring LLC
Very well. Was very happy with the product and the workmanship. They made recommendations for the flooring material based on our specific situation. They were very punctual and worked within our time frame which was somewhat aggressive. They were very thorough in their planning and clean-up at the end. They were very friendly and easy to work with. The level of experience of all of the workers was obvious. Would highly recommend them to anyone for any of their flooring needs.
- Madeline S....
AROD'S HOME IMPROVEMENTS-RODNEY BARNES
Did an excellent job installing the flooring. Made good suggestions on proper flooring to use in this 3 season room where temp can get quite low during winter, although not freezing, and where pets spend some time. Rod was very timely and dependable - and quite friendly. I would certainly use him again for any improvement project.
- Ann B....
ACERTIFIED FLOORING INSTLTN
Outstanding in all areas from scheduling, customer service, showing up on time, speed of service, and quality of service. Not even 1 improvement suggestion other than wish they did granite countertops too :).
- Linc K....
Ed had to install floors that butted up to 17 year old hardwood that was in great condition and match it as close as possible. The job is beyond perfect. It's amazing and impressive. He does quality work. Period. They are on time, prompt, and professional. He did exactly what he said he would do in the time frame he said he would do it in. Thanks Ed!!! I'm referring you to others.
- Jamie H....
AMcSwain Carpets & Floors
We had our two full bathrooms upstairs re-floored with seamless vinyl flooring. We dealt with the Beechmont Avenue store. Our salesman came out, measured the rooms, informed us what preparations we would need to make, helped us narrow our choice from available products, and let us take home sample book samples to make the final product selection. Once we got back to the salesman, it took him a bit longer to prepare the estimate than was originally expected. Initially the flooring manufacturer and McSwain were running some specials, however when we asked about the advertised promotion discounts for our project, we were initially informed that the specials did not apply. We took our time responding to the project estimate and did some additional shopping at other flooring sales and installation establishments before responding to the McSwain estimate. We had used McSwain previously for several large carpet replacement projects in our home. Following our inquiry about why the McSwain promotional and manufacturer floor installation discounts seemed to not apply to our project, our salesman was able to obtain a promotional discount for our purchase and installation reducing the total cost of our project. We had the flooring installed the day before Thanksgiving. The contractor McSwain used to do the installation was excellent. He did a great job of preparing the original vinyl floor before installing the new vinyl over it, did a great job of measuring, fitting, and securing the new floor over the existing vinyl. He was also able to get the new flooring very close to the walls so that when the quarter round molding was installed, there were no gaps anywhere. The floors look great and we are very pleased with the final result. Now that the bathrooms are finished with new quarter round molding we like the look of the floor and our bathrooms even more! We have not had any problems with the installation of the floors and encountered no problems with re-installing the toilets. I think the installer did a better job on this installation than when the original flooring was put down during construction of the house. There was nothing to clean up after the installer was finished which was also a welcome outcome.
- Steven A....
ADan Crable Tile Services
Dan is a consumate professional. If only all subcontractors were this easy to work with. Dan showed up every time he said he was going to and on time. We kept in constant communication leading up to the day of the job and then he did exactly what he said he was going to do and in the time he said he would finish. If you are looking for great quality from someone you can trust, hire Dan. Thanks Dan!!