Business Description: Ray Arnold masonry has been in business for over 50 years. We have approximately 10 employees. We generally require 30% down to put a customer on our schedule and the balance is due upon completion of work.
Recent Review: They did an excellent job. We use them for plumbing. They did diagnostic work to find out what was causing the leak in the basement. They brought in equipment and people and dug down 8 ft to the sewer. They found the problem and did some work along the side. They also rerouted the sump pump which is only a year old. The lines that went into the sump pump, we had had some work done by another company a few years ago and the line was going uphill instead of going downhill. They did some waterproofing where the leak was but not the entire basement. I had used them for plumbing before so when I was looking for someone to do the water leak, I noticed that they did waterproofing. I said, oh I know they are good so.
Recent Review: Came in for a leak in my basement. Determine it was not a sewer back up . Diagnosed water coming from the spri kler line. Went outside and saw the sprinkler overflowing at the pop off valve. I did not drain the line properly. Water was running down pipe and into my basement. He shut off the line and bled it. I did the rest in terms of game planning repair,
Business Description: Wet basements and foundation cracks are widespread problems that affect thousands of homeowners and businesses every year. If you suspect that basement leaks or foundation instability may be undermining the integrity of your structure, call or e-mail us today for a free estimate.
alt number: 855-ASDRYUP (273-7987)
Recent Review: Mr. Valerio diagnosed the problem and did what he said he would do. He also charged the same price as he had quoted. There are no more basement leaks even after two very heavy rains. I would highly recommend them.
Recent Review: Very thorough job.. Started and finished on time.. kept my house clean and finished the job per their estimate even though they had to do extra work because my concrete pad was thicker than usual..
Mr. Valerio diagnosed the problem and did what he said he would do. He also charged the same price as he had quoted. There are no more basement leaks even after two very heavy rains. I would highly recommend them.
- Linda C....
AUNIFIED CONSTRUCTION SYSTEMS LTD
Now that the project is complete, I can say that having our basement waterproofed was one of the most difficult projects we have tackled to date. But that had to do with my part of the project (cleaning out the basement, painting and reorganizing). For their part, Foundation System did a good job. The only problem was that one section of the concrete cracked and needed replaced. It took two calls to get the concrete replaced correctly. However, now that everything is done, I am pleased with their work. The worst part of this project is getting estimates. In that area, the Foundation Systems rep (Rod DiPaulo) was great. He was helpful and did not pressure us for a sale.
- Jana K....
Everything was done in two days, as promised. They left everything cleaned up, even mopped the floor. They finished the job just as a 36-hour rain was starting, so their work was tested almost immediately, and it passed with flying colors.
- Don N....
BOhio State Waterproofing
USED COUPON. THEY CLEANED UP OUSIDE WELL HOWEVER THE BASEMENT CLEANUP NEEDS IMPROVEMENT. ALSO WAS NOT DEODORIZED LIKE SALESMAN SAID IT WOULD BE.
- Paul R....
BThe Basement Guys - Cleveland
They did not start on the day scheduled. The workers were very nice and professional but never on time. The job was done fairly well. I had a problem a couple days later and Dennis came to fix the issue. He was very nice, understanding, and did an very good job. He made sure I was happy with the job. I would hire them again but I would be very specific on every detail. I did not know what to expect but now I do.
- Linda G....
I put my info into Angie’s list, and USA waterproofing called me 3 times. I scheduled an appointment for an estimate. They called again to confirm the appointment. On the day of the appointment, they never showed up and never called. I called them and they told me they weren’t sure why nobody showed up and that someone would call me to reschedule. Seriously?
- Mindy B....
COhio State Waterproofing
WHEN THE SALESMAN EXPLAINED THE PROCEDURE, HE TOL US THAT THE CREW WOULD DIG DOWN 4 FEET AROUND THE FOUNDATION. WHEN THE WORK BEGAN, WE NOTICED THAT THE TRENCH WAS VERY SHALLOW..ONE FOOT. WE ASKED ABOUT THIS AND THEY SAID THAT IS WHAT THEY ALWAYS DO. WE ASKED THE SALESMAN TO BACK US UP ON THIS, AND HE DENIED EVER HAVING TOLD US THAT THEY DUG 4 FEET DOWN. AFTER A WEEK OF SEARCHING, WE FOUND THE ORIGINAL ESTIMATE THAT STATED THE TRENCH WOULD BE 4 FEET DEEP. ONLY THEN DID THEY CORRECT THE PROBLEM AND DIG DOWN TO THE ORIGINALLY STATED DEPTH. BASICALLY, THE COMPANY PUT THE ONUS ON US TO PROVE WHAT THE ESTIMATE HAD SAID. THIS IS UNACCEPTABLE.
- Gisela C....
DB-DRY SYSTEM CLEVELAND
THE SYSTEM THEY INSTALLED FOR US HAS A LIFE TIME WARRANTY. THEY SAID THEIR SYSTEM IS NOT AT FAULT AND CAN'T DO ANYTHING TO FIX IT. THEY CAME OUT AND REROUTED THE DRAIN SYSTEM, BUT THAT DID NOT SOLVE THE PROBLEM. THEY WERE RUDE AND TREATED US BADLY.
- Sandra T....
AJD Johnson Waterproofing
Very thorough job.. Started and finished on time.. kept my house clean and finished the job per their estimate even though they had to do extra work because my concrete pad was thicker than usual..
- Monu G....
Steve was honest, only suggesting to do the work that was necessary. His crew came in and finished everything in one day. They were courteous, conscientious and clean. I highly recommend Steve and his company.