Recent Review: Very professional. The owner came a week ago to inspect the damage to the door, and offered suggestions which included researching to try to find the manufacturer of the door to see if replacement parts could still be obtained. Called yesterday with the information he'd learned, offered some suggestions, then made his recommendation which saved me money in the long run and bought me several more years of use from the existing door. He could have gone the route of recommending/selling me on replacing the entire door, but did not. I greatly appreciate the honesty and integrity. Will definitely call upon this company again!!
Business Description: Family owned business proudly serving Chagrin Falls for almost 40 years. Jerry and Sandra opened the business in 1979 and their children continue the tradition with a get the job done right attitude.
Recent Review: they came out on monday to assess the window - give an estimate - since the qwindow was a double pane lowE / argon window with interior grids between glass , the gentelman informed me that it woul dbe a 5 day lead time to order and manufature the glass unit because it was special order - we did the necesary paper work , gave him a small deposit , and he measured the glas and got it ordered - well the 5 day turnaround actually only eneded up taking 4 days and he had the job done by friday - and it was super fast - he was in and out in 45 mins - start to finish - left my house very clean - washe dthe window - removed the old broken glass and went on his way - very professional , reliable, and curteous . very friendly - overall the job went great - and it was affordable - i have had them do work on my home in the past - replacing foggy glass , broken glass , replacing glass in my patio doors , ....i would defiantely use them and refer them to anyone else in need fo glass work - they have been around for 30+ years and i can see why - they left me very satidfied and happy with the jobs theyve done for me in my home
Recent Review: I was very pleased with the service. They did excellent work. They showed up on time. They did what we requested. They gave superior product and give an exact amount. I would recommend them to others in the future. They gave us 3 years warranty.
Recent Review: Prompt response to my call; provided a bid which turned out to be accurate; serviceman showed up on time and did a great job of replacing the garage door; removed all the material from the replaced door; work was just as I expected and am totally happy with the choice of the vendor and the result.
JIM DID THE WORK ALL BY HIMSELF. WHEN A PEEP HOLE WAS NOT INSTALLED IN ONE DOOR AT THE FACTORY, HE RETURNED AS SOON AS POSSIBLE TO INSTALL IT.
- Ray H....
AMorry the Handyman
I REALLY LIKE HIS DEMEANOR. HE WAS PERSONABLE AND VERY PROFESSIONAL, AND HE GOT RIGHT TO WORK. HE CLEANED UP VERY WELL. HE WAS VERY NICE TO WORK WITH AND I WOULD DEFINITELY USE HIM AGAIN. I REALLY APPRECIATE HIS WILLINGNESS TO DO SMALL JOBS.
- Peggie B....
AQUALITY SECURITY DOOR CO & MANUFACTURING
It was a very good experience. The only thing wrong was that they forgot to put in a peephole. When I called to let them know they came right out and fixed the proglem. They do a nice job for a reasonable price.
- Margaret C....
Tim gave us a window of when we should expect him & he arrived as expected. Performed the job just as we'd hoped & let us know what was going on as needed. When finished he took extra time to make sure everything was snug & winterized.
- Douglas &....
AMOORE HOME REMODELING
Very well. Brent arrived promptly and was done within 3 hours. I felt the painting charge was too much so I declined. Locks worked fine and he cleaned up the debris from the old door.
- Tom M....
AIntegrity Windows, Doors & Siding
Thr installer, Ron, arrived in a timely fashion. He was very professional with a good sense of humor. Removal was done quickly; installation took a while longer due to the scope of the work as a result of the original door being non standard. Ron managed to do a great job that also looks very good. The door itself is easy to use, draft free, and solid. I recommend Integrity Window & Door based upon it's professinal approach from quoting to accommodating a narrow window for installation and the actual installation.
- Robert F....
BHome Exteriors Roofing, Siding and Windows
WHEN THE OWNER OF THE COMPANY CAME BACK FROM VACATION, THE STORM DOORS WERE INSTALLED AS PROMISED. WE ASKED FOR ADDITIONAL DOOR CLOSERS, AS TWO DOORS WERE INSTALLED AND ONLY ONE HAD A DOOR CLOSER, AND THE INSTALLER RETURNED WITHIN A WEEK AND COMPLETED THIS PART OF THE JOB. THE INSTALLATION WAS DONE VERY WELL AND THE DOORS ARE OF GOOD QUALITY.
- Diane M....
AWindow Nation Inc
quick,--- just needed some adjustment on the slamming door and the door knob screw was stripped out and replaced
- Thomas K....
AHome Exteriors Roofing, Siding and Windows
The door is fantastic and the installation was seamless and looks really great. The door did take a little bit longer than originally quoted to come from the factory, which is not their fault, but something to keep in mind when ordering the door that they sell. They sell Polaris doors which is the same as Universal Windows Direct - UWD quoted me DOUBLE what Home Exteriors wanted for the door and installation.
- Anthony S....
AHome Exteriors Roofing, Siding and Windows
HE WAS SO POLITE AND NICE. I LOVE THE STORM DOORS. HE NOTICED WHEN HE WAS INSTALLING THE DOOR THAT MY EXTERIOR DOOR WERE SLIGHTLY LOOSE, SO HE FIXED IT FOR ME. I WAS SO APPRECIATIVE. HE WENT ABOVE AND BEYOND!!!