Saint Louisville Fireplace Remodel

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Recent Review: The technician arrived on-time, thoroughly evaluated the gas fireplace, cleaned it, and started it up. He also checked it for CO leaking. Throughout his visit, he explained everything he was doing and answered all of my questions. Very knowledgeable & professional! My only ‘negative’ was the price of the service call, which was $175. There were no parts needed, and this service call lasted about 45 minutes.
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Business Description: Ohio Fireplace Pros
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Recent Review: The experience was excellent overall. We did some price comparison, and I think they're price was competitive. They were very responsive, and did what they said they would do in the time that they said they'd do it.
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Business Description: Additional DBA - Mulbay, P. Masonry Inc.
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Business Description: Full service Grounds Maintenance- Design Build Hardscape/Landscape service
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Award 2018Super Service Award
Recent Review: Tim was GREAT! Cost was completely in line with what we had discussed and Tim was very professional and accommodating. We had Tim install the new fireplace In Jan 2014. I recently had an issue with the pilot light staying lit (Jan 2017). I called Tim to have him come out an take a look. To my pleasant surprise Tim was able to diagnose the issue over the phone and give me the steps to correct the problem. Not cost for service and no hassle. I highly recommend Tim and will be having him out for any and all our future fireplace needs.
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Award 2018Super Service Award
Recent Review: When we went to the store, the owner Jeremy took time to meet with us. He was very knowledgeable and explained our options. We then took some time to research what we wanted to do since we have an older home and we wanted the new fireplace doors and gas logs to fit in with the rest of the house. Once we decided, Jeremy came to the house to give us an estimate and we contracted with him to do the work. When Jeremy and his crew came to do the install, they did a great job. They were conscientious doing the work and were careful to keep everything clean in our living room. We're very happy with the service and the final product!
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Recent Review: Visited Aspen's showroom where we met Brian and told him our concerns reagrding our exisiting fireplace and our desire to have a functional fireplace by winter. We scheduled an appointment for Brian to come out to our home and assess our fireplace in March 2010. Our old fireplace had to be covered with plastic because so much cold air was coming in. We returned to Aspen in September and Brian helped us pick out one of their top of line fireplaces since we had to re-place everything. Brian patiently explained the process to us and I went to Mees and picked out by slate tile. Aspen's crew was able to save my existing mantle which I loved which now is included in our total design. I did chose an intricate design which Brian expertly and meticulously executed for a beautiful new fireplace. Aspen total crew from start to finish is very professional and Brian knows fireplaces and takes pride in his work like my fireplace was his own!
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Award 2018Super Service Award
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Recent Review: Great! Patrick was on time and very educational! I have never used a gas fireplace before and he was very patient and walked me through exactly how to use the fireplace including how to detect and shutoff gas should there be a problem. He inspected the chimney too. He was on time, very knowledgeable, and very thorough. I would definitely recommend Fireplace Pros and use them again.
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Recent Review: It was a very good service and I was very pleased.

Reviews in Saint Louisville to Remodel Fireplace

AGot A Guy LLC
Really happy with Shane overall. A couple of minor hiccups that were quickly remedied. I appreciated Shane’s input and that he respected that I wanted to purchase my own materials. I wish there had been a little more guidance with the fixtures because I ended up not loving the bath faucet and found out too late in the project that the brand I selected was one of Shane’s least favorites. But, that was not his fault. Shane had some issues with cutting the round opening, for the shower, in the tile and cut out a square to avoid breaking more tile. I went to Home Depot and bought a diamond bit and talked to Shane about it the next day. His team used the bit and it worked great. Again, a small hiccup that was rectified with good communication. I would recommend other homeowners to actively solicit his opinions. Shane accidentally cut the reclaimed wood mantle too short and I had to order another one. He didn’t hesitate to take care of the cost, since we couldn’t use the original. My only complaint is that I didn’t like the replacement as much as the original-since I was dealing with reclaimed wood, it was impossible to truly replace the original. So, in that regard, I was a little disappointed, but, happy with how Shane handled it. I am really really happy with how both projects turned out. His responsiveness was exceptional. He always responded to text and emails immediately. He and his team kept everything tidy and really demonstrated professionalism.
- Monica G....
AChim-Kleen Chimney Svc
RANDY WAS QUICK TO RESPOND TO REQUEST AND PUNCTUAL IN ARRIVING FOR THE ESTIMATE. HE WAS QUITE HONEST IN INDICATING THAT HE NEEDED TO FIND OUT MORE INFORMATION ABOUT THE PARTICULAR PRODUCT BEFORE HE COULD GIVE US A PROPER ESTIMATE.
- Michele A....
ASpecialty Gas Services Inc
SEEMS A LITTLE DISORGANIZED. WE PURCHASED A NEW FIREPLACE WITH A THERMOSTAT. THEY FORGOT TO ORDER THE THERMOSTAT, SO THEY JUST LOOKED AROUND AND HANDED US ONE IN A BOX THAT HAD NO INSTRUCTIONS AND LOOKED LIKE IT HAD ENOUGH DUST FOR A YEAR.
- Ed H....
AGBR Masonry Inc
Danielle and Andy were amazing. They were so knowledgeable and the work they did for us was fantastic! We looked at several providers for our fireplace job and nobody came close to the vision that Danielle and Andy had. They were able to help us with all of the design work (including a new fireplace door) and their craftsmanship was second to none. I would HIGHLY recommend them for any masonry job. We will absolutely be using them again in the future.
- Grant R....
AD M Thompson Chimney Repair Specialist LLC.
We were very pleased with them; the estimate was right on the money. They were very prompt and cleaned up after themselves beautifully. This was a dirty job and after they left I did not have to do a thing; you wouldn?t even know they had been here. They explained everything they were going to do and how to use the new fireplace. They were plain nice guys
- Michael &....
ASpecialty Gas Services Inc
This company does very satisfactory work. They do a good job of cleaning up. I have used them before and would recommend them to anyone. I would use them again if the need arises.
- James J....
AHamilton Parker Co
The experience was excellent overall. We did some price comparison, and I think they're price was competitive. They were very responsive, and did what they said they would do in the time that they said they'd do it.
- Cheryl M....
AAspen Fireplace & Patio Inc
Visited Aspen's showroom where we met Brian and told him our concerns reagrding our exisiting fireplace and our desire to have a functional fireplace by winter. We scheduled an appointment for Brian to come out to our home and assess our fireplace in March 2010. Our old fireplace had to be covered with plastic because so much cold air was coming in. We returned to Aspen in September and Brian helped us pick out one of their top of line fireplaces since we had to re-place everything. Brian patiently explained the process to us and I went to Mees and picked out by slate tile. Aspen's crew was able to save my existing mantle which I loved which now is included in our total design. I did chose an intricate design which Brian expertly and meticulously executed for a beautiful new fireplace. Aspen total crew from start to finish is very professional and Brian knows fireplaces and takes pride in his work like my fireplace was his own!
- Sally M....
ATim D.Burkitt Company
Tim was GREAT! Cost was completely in line with what we had discussed and Tim was very professional and accommodating. We had Tim install the new fireplace In Jan 2014. I recently had an issue with the pilot light staying lit (Jan 2017). I called Tim to have him come out an take a look. To my pleasant surprise Tim was able to diagnose the issue over the phone and give me the steps to correct the problem. Not cost for service and no hassle. I highly recommend Tim and will be having him out for any and all our future fireplace needs.
- Krisopher D....
AKicking Ash Chimney Svc
When we went to the store, the owner Jeremy took time to meet with us. He was very knowledgeable and explained our options. We then took some time to research what we wanted to do since we have an older home and we wanted the new fireplace doors and gas logs to fit in with the rest of the house. Once we decided, Jeremy came to the house to give us an estimate and we contracted with him to do the work. When Jeremy and his crew came to do the install, they did a great job. They were conscientious doing the work and were careful to keep everything clean in our living room. We're very happy with the service and the final product!
- Lisa &....