Saint Clairsville Natural Stone Tile Installation

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Recent Review: Price was too high.  Did not need wood flooring appropriate for Manhattan apt w/ view of central park.
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Business Description: Stanley Steemer has been providing cleaning and restoration services for both residential and business customers for more than 60 years. They offer multiple services, including carpet cleaning, tile and grout cleaning, hardwood floor cleaning, upholstery cleaning, air duct cleaning and water damage restoration services. For more information, visit www.stanleysteemer.com.
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Business Description: Superior Subcontracting Services
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Business Description: Playground Rubber Safety Surfacing, Deck Restoration, Gym Floors, Sport Surfaces, Playgrounds, and many other recreational applications.
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Business Description: We have over 17,000 selcetions of carpet, tile, wood, vinyl, laminate, and LVT flooring. We also over free financing.
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Business Description: Family owned business since 1974, Financing available, All major credit cards accepted, Visit our website www.carpetshowcaseflooringcenter.com for special promotions
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Recent Review: Went Great, Very Professional. Very Hard Workers and the Job was Excellent. What impressed me most was their manners, very classy.
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Recent Review: Everything went well, from choosing the floor finish to prepping the area to the actual installation. Mike and his crew have been doing this a long time, and the proof is in the quality of their craft as well as their overall professionalism. The job was done in a timely fashion, and the price was competitively reasonable. They also went above and beyond what was expected of the job and paid particular attention to what I would consider to be minor details. I would recommend them to anyone looking for new flooring and would definitely consider working with them again on any projects in the future.
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Recent Review: Completely unacceptable. Was a three day job. The second day, after only 8 rows of wood planks were installed on the first day,  one board was cracked.  This board had to be cut out and replaced. When the installers got here the third day I had to show them approximately 8 more chipped boards as well as large and inconsistent gaps between boards. I had to call the Flooring America to voice my concerns over why there are so many areas with problems after only two days and ask that they come out and look at the numerous problems with the installation before their installers continued. Their installer also called Flooring America to ask if they should continue or wait for Flooring America's  personnel to look at the floor. Thirty minutes later I asked the installer if he was to wait or continue. The installer said that Flooring America had not returned his call yet. I had to call Flooring America to ask why they had not returned their installers call. Flooring America told me they were too busy to call their installer and they were too busy to look at the problems I was concerned about. Flooring America then called their installer and he was told to continue and finish the floor.   I was left with a floor that has chips, delaminated areas, large gaps, and excessive movement. I called Flooring America the next business day to voice my displeasure with Flooring America and the floor they installed in my home. I requested they come and see what I thought was poor quality and a poor installation. The Flooring America manager and salesperson came out to look. They complained that it was an inconvenience for them to come and look, stated only seven or eight boards need removed and replaced,  then placed the blame on the manufacturer. I was constantly told not to worry that my warranty is with Flooring America.  Three months later, Flooring America hired a wood floor inspector. Their inspector reported that the floor problems were not manufacturer issues but install errors, and suggested twelve boards be replaced. However he did not mark the improperly installed boards or the ones that were clearly damaged and should never have been installed. When I suggested that the inspector return to mark the  twelve boards, Flooring America stated it would be an additional expense for them and that we could just agree on the boards to be replaced. I told them unacceptable for a  $6500.00 brand new floor and that I would hire an inspector.    I hired a wood floor inspector whose report stated that too many problems exist with this floor. It has chips, gaps, delaminated boards, and was put down on an un-flat floor. It cannot be fixed.   I am in the process of litigation with Flooring America as they claim they are not responsible for the installer they hired and paid to do what has been proven to be a very poor job. Flooring America hired and sent this installer even though I stated I was willing to wait as long as needed for their best installer. Flooring America did not know what a quality installation was. They hired a professional wood flooring inspector whose report claims they have caused the problems not the manufacturer. My hired professional wood floor inspector reports that the floor has too many problems and needs to be torn out and replaced. Again, the report states that  Flooring America has caused the floor problems. I did not hire their installer, my contract is with Flooring America and I told them I would wait as long as needed for their best installer.    It has been more than six months, Flooring America has had my down payment for nine months, my floor is a mess and is not finished, I have had two professional  inspections of the floor that both report the problems were caused by Flooring America's installer, not a manufacturer issue, and now I have to litigate against Flooring America.   I would never recommend Flooring America to anyone.

Reviews in Saint Clairsville for Natural Stone Tile Installation

FFlooring America
Completely unacceptable. Was a three day job. The second day, after only 8 rows of wood planks were installed on the first day,  one board was cracked.  This board had to be cut out and replaced. When the installers got here the third day I had to show them approximately 8 more chipped boards as well as large and inconsistent gaps between boards. I had to call the Flooring America to voice my concerns over why there are so many areas with problems after only two days and ask that they come out and look at the numerous problems with the installation before their installers continued. Their installer also called Flooring America to ask if they should continue or wait for Flooring America's  personnel to look at the floor. Thirty minutes later I asked the installer if he was to wait or continue. The installer said that Flooring America had not returned his call yet. I had to call Flooring America to ask why they had not returned their installers call. Flooring America told me they were too busy to call their installer and they were too busy to look at the problems I was concerned about. Flooring America then called their installer and he was told to continue and finish the floor.   I was left with a floor that has chips, delaminated areas, large gaps, and excessive movement. I called Flooring America the next business day to voice my displeasure with Flooring America and the floor they installed in my home. I requested they come and see what I thought was poor quality and a poor installation. The Flooring America manager and salesperson came out to look. They complained that it was an inconvenience for them to come and look, stated only seven or eight boards need removed and replaced,  then placed the blame on the manufacturer. I was constantly told not to worry that my warranty is with Flooring America.  Three months later, Flooring America hired a wood floor inspector. Their inspector reported that the floor problems were not manufacturer issues but install errors, and suggested twelve boards be replaced. However he did not mark the improperly installed boards or the ones that were clearly damaged and should never have been installed. When I suggested that the inspector return to mark the  twelve boards, Flooring America stated it would be an additional expense for them and that we could just agree on the boards to be replaced. I told them unacceptable for a  $6500.00 brand new floor and that I would hire an inspector.    I hired a wood floor inspector whose report stated that too many problems exist with this floor. It has chips, gaps, delaminated boards, and was put down on an un-flat floor. It cannot be fixed.   I am in the process of litigation with Flooring America as they claim they are not responsible for the installer they hired and paid to do what has been proven to be a very poor job. Flooring America hired and sent this installer even though I stated I was willing to wait as long as needed for their best installer. Flooring America did not know what a quality installation was. They hired a professional wood flooring inspector whose report claims they have caused the problems not the manufacturer. My hired professional wood floor inspector reports that the floor has too many problems and needs to be torn out and replaced. Again, the report states that  Flooring America has caused the floor problems. I did not hire their installer, my contract is with Flooring America and I told them I would wait as long as needed for their best installer.    It has been more than six months, Flooring America has had my down payment for nine months, my floor is a mess and is not finished, I have had two professional  inspections of the floor that both report the problems were caused by Flooring America's installer, not a manufacturer issue, and now I have to litigate against Flooring America.   I would never recommend Flooring America to anyone.
- Mark C....
ADiNardo's Flooring
Everything went well, from choosing the floor finish to prepping the area to the actual installation. Mike and his crew have been doing this a long time, and the proof is in the quality of their craft as well as their overall professionalism. The job was done in a timely fashion, and the price was competitively reasonable. They also went above and beyond what was expected of the job and paid particular attention to what I would consider to be minor details. I would recommend them to anyone looking for new flooring and would definitely consider working with them again on any projects in the future.
- Andrew D....
ALOWE'S
I am very impressed with my experience with Lowe's and the wonderful people who represent and install for Lowe's. Everyone was professional and knowledgeable and went out of their way to help me get the look I wanted to achieve. I received several calls from Lowe's checking to see if everything was satisfactory along the way. My floors look great. Will try to add pictures.
- Patricia K....
ADiamondOne Construction
Went Great, Very Professional. Very Hard Workers and the Job was Excellent. What impressed me most was their manners, very classy.
- Jerry M....
ADiNardo's Flooring
They moved all furniture took out all carpet and laminate. Great job, they also put new back splash tile in kitchen. I did not have to tell him what to do, just pick out colors. One day we had to leave early for a Dr.s app and left them here to work. They locked the house up and everything was great.
- Harold G....
FBy All Means & More
It went great...in the beginning snd then went straight down hill after that. Within four months some of the tile had a scrunching sound under them, sounded like you were walking on egg shells. When i called him he was working in town and came pretty quickly to check it out. Said he never saw anything like it before but said he would come back and take care of it before the end of the month (May). At first it was just 4 tile but while waiting for him to return, i noticed that there were several others that were doing the same thing. He didnt show up by the end of the month so i gave him anither call and told him about the other ones. I was leaving on a long weekend trip in June and wanted it done before i left anc he assured me he would take of it. Well to make a long story a little shorter he didnt show up before my trip and i didnt hear from him when i got back, so again, i called him. He finally sent a guy to check it out (now we're into July) and the employee had to call Chris to find out what to do bc it was a bigger job than he thought. He put me on the phone with Chris and he said i hadnt told him about the other tiles when in fact i had. My wife heard me tell him om the phone. He was snippy with me and blamed the problem on the house settling and various other things. He finally told his guy to replace the four whole tiles but not the other ones, he would do those later (who knows how mich later?). I told the worker to just forget it, it seemed silly to mix up all the stuff if you had to come back and do more. So my wife and j took out all of the grout and glue on all the affected tile (8 tile) and had it ready to go, all they had to do was lay them. I might add that on every one of the tile that were removed, after two sides of grout were removed, there was no prying to get them up, they simply lifted up. Didnt even have to clean the back of the tile off, not a bit of gllue on them. Coildnt have made this job any easier for him. Called him back and he still didnt wsnt to fix it so had to threaten him with small claims court. That changed his mind and he sent s nice ypung man to do the job in about an hours time. This bad review is not so much sbout the work but the way he handled my complsint. I live in a very old house and remodeling is s nightmare, even for professionals. And the job chris did really looked good and i was very happy with it. I think as important as it is to find a competent worker, it's just as important to find one who will fix his work or at least advise you what to do. We just picled up five more.tile because of scrunching underneath and put them back down ourselves and there are still some more "scrunchers" but we will take care of them. Not worth the fight to get them back her Howard Lauck
- Margaret L....
ARITE CARPET & DECORATING
I would definitely recommend this company. Peggy measured my entire house, as I am looking to redo all of my flooring, answering questions as we went. Michelle helped me and was patient and knowledgeble as I was asking questions trying to make decisions on what to choose. They made the process so easy for me. Jake and Steve ( I think was his name) were very professional and efficient and had the job done quickly. I had one small issue I called about later and that was immediately resolved and everything turned out very nice. They really do what they say they are going to do and want to make the customer happy. They have been in business for a long time. In fact, Jake remembered putting in a carpet for me about 25 years ago. They are an asset to our little town of Bridgeport.
- Patricia K....
BPETERSON'S CARPET CITY
We first went to Peterson's Carpet City in January to look at sheet vinyl for our kitchen. We immediately liked them because they didn't try to talk us out of what we wanted - as other companies did. We also liked the fact that they knew the country of origin of their products - and they carry a large variety of products that are made in the U.S.A. We asked for a "ballpark" estimate for the entire job using a specific product that we had selected. They were happy to provide that for us and they even itemized it to a certain extent and they wrote it down for us on paper. It was a pleasant surprise for us to see  how low it was and we called them back a few days later to tell them we'd like to get going on the job. But we were told that the ballpark estimate was way off and that the actual price was going to be more than double what they had estimated. They apologized for the inaccurate estimate and we told them we'd wait. Next we looked around a bit more and discovered that Armstrong makes a line of Luxury Vinyl Tile that is manufactured in the U.S.A. with raw materials mostly from the U.S.A. -  so we looked for a supplier. Peterson's was the only supplier we could find in our area, so we went back to them. This time we got a full estimate in writing and the owner told us verbally how much it would be. I questioned the owner about how little the estimate for installation was, but he insisted that every job is different. Again, I was pleasantly surprised. After I got home, I looked more closely at the written estimate and could see that he had, in fact, looked at the wrong number: The installation was several hundred dollars more than what he had said. I called and asked what it really was going to cost and (for the second time in a couple of months) he apologized for the inaccurate estimate. Quite honestly I was hoping he would give me some sort of discount - maybe just as a good-will gesture for having twice raised our expectations with really low estimates. But I guess he didn't feel all that bad about having made two such mistakes. Oh well. Despite all the trouble with the estimates, we had them do the job. The installer was 100% professional and always had a great attitude. The floor looks great.  More recently we had a new floor installed in another part of our house. We got an estimate from the Petersons again, but we discovered another independent contractor who gave us a better price - so we went with him.
- David B....
BTrigg Construction Home Improvement
Great. They showed up everyday for work, did a very good job - on budget, and worked until it was finished. All work was done to my satisfaction. They also did a great deal of work at my parent's house and brother's house (roof, new siding, porch railings, entry door, hardwood floors, fireplace. They did a great job there too.
- Neal W....
BTC Goodfellows Construction
He ended up doing more that needed done. He did itemize everything. Some of the others who gave me an estimate did not do that. He did a nice job for me.
- Arlene S....