Mary Jo came out to our home to show us the product in Mid March. My husband is an engineer and VERY picky about details. We were both impressed with the process and decided this was the best option for us since we had no interest in ripping out our cabinets and risk damaging our existing granite. Mary Jo helped us to decide what we wanted to change about our existing lay out and helped us to choose our cabinet style and color (parchment). We were not expecting to be able to get the project started until June, which was okay because we had a big graduation party planned for May. To our surprise we got a call from the office saying they could start May 6 and that the project was expected to take a little over a week. Even though our party was late May, we decided to go ahead with the project. In early April, Jason came out to take measurements and gave me some advise on the direction of door swings and other details. On May 6 our carpenter Brandon arrived at around 10am and immediately started working. The first few days Brandon was only there for about 4-5 hours, and to be honest I was a little nervous about the project getting done. He worked the entire time he was there and was neat and polite. He was also meticulous and very detailed and when he left at night there was no mess. Actually there was practically no mess at all during the entire project, he cut pieces in our garage and that is the only dust he created. By Friday things were looking pretty good and I assumed I would see Brandon on Monday morning, but before he left he asked if he could work Saturday and Sunday(Mothers Day). Well I could think of no better Mothers Day gift than my kitchen being completed-and it was, by Sunday evening Brandon was finished! The next week I requested that one of the doors be restricted so it couldn't bump into our corner cabinet and Jason arrived the nest morning with a fix! We are so happy with the way our kitchen looks as well as the quality of the materials and craftsmanship. Our experience with American Wood Reface was positive from beginning to end and I would use them again in a minute! Our party was this past Sunday and everyone loved the kitchen, they truly did not believe we did not get completely new cabinets. Great experience, awesome kitchen!