We liked Paul, who gave us an estimate on the work. The work was initially delayed, though, because a prior job took longer than expected. The workmen were competent, and they repaired some problems with the sub-floor, which we thought was great. We were, however, disappointed with the trim. Hardhat installed trim connecting our existing molding to the floor. The color of the newly installed trim did not match the existing trim, and it protrudes farther than our door frames. It looks like a DIY job, and we feel like we could have benefited from advice about the color choice (wood versus white). Furthermore, after seeing the downstairs trim, we requested matching trim for the upstairs (white trim). In our walk-in closet, though, where our existing trim was wood, the workmen installed white trim anyway. To reiterate, they put white trim between our existing wood trim and the wood floor. It looks very silly. Overall, we love the floors-- they are beautiful-- we just wish that we had better supervised the trim work. If you plan to hire Hardhat, don't be shy. Describe, in detail, exactly what you want.