April, 2014 we signed a contract for a complete custom kitchen remodel. The job included removing walls, replacing flooring, new cabinets, counters, backsplash, new gas line, new vent line for range hood, removing existing lights and installing new LED can lights and pendant lighting. The agreed upon price was $43650. The job was supposed to start June 2nd and take four weeks. We paid them a $14550 deposit when the contract was signed and another $14550 when the work started. The day they were to start construction they showed up to advise me the floor and cabinets weren?t in yet. The project would be delayed indefinitely unless we picked out a new floor. When the new floor was installed around the middle of June they damaged most of the walls in the kitchen and dining room (leaving holes, dents, and scratches in the walls) in the process, and left exposed nails in the basement ceiling (it?s a finished basement with an open ceiling). None of this was repaired. They didn?t paint any of the trim, you can still see their pencil marks. The teenager they had removing and reinstalling the trim around the floor had no idea what he was doing. The caulk he used for the trim is all over the wall. When the cabinets arrived, they had been ordered incorrectly and had to be reordered. Most arrived damaged. When the correct cabinets where finally installed there was still damage on most of them, none has been repaired. There are cabinet drawers that are not level and cabinet hardware that is crooked. There are cabinet doors that don?t open right, that don?t close flush with each other or have gaps in between them. The crown molding was cut and installed incorrectly and they used caulk to try to cover the flaws, most of which has shrunk or cracked. The caulk also put a yellow tint at the top of the white cabinet trim. The grout they used for the tile backsplash has started to crack. When they installed the appliances they dropped my new cooktop on the new floor, damaging both the appliance and the floor. The also damaged the front of the new refrigerator. None of this has been repaired/replaced. The trim kit around the microwave was installed incorrectly and the microwave moves every time you try to open it. When I was replacing the covers for the electrical outlets/switches (because the left all of them for me to install myself) I discovered they had crammed too much electrical wire into one of the boxes because the screw for the cover went into electrical wire, giving me an electric shock (while I was 8 months pregnant) and causing the wall around the box to be scorched. There are also electrical outlets not installed correctly and the faceplates don?t lie flush with the wall. I have no idea what other issues there might be with their electrical work behind the walls. There are gaps above the new can lights where they are not flush with the ceiling. They tried to match the stomp pattern on the ceiling instead of re-stomping the entire ceiling and it?s clear the patterns don?t match. The under counter lighting they installed was just a strip on LED lights that has already fallen off. Shortly after they ran the new gas line and vent for the range hood my water heater stopped working, pilot light wouldn?t stay lit. They said this had nothing to do with their work so I had to hire a plumber to repair it. We installed a new water heater. Shortly after, the pilot on the new one wouldn?t stay lit either. Our plumber then discovered the gas line wasn?t grounded and the vent line they ran for the range hood was tied into the water heater line causing the pilot light to go out, but also causing carbon monoxide to escape into our house. As you know, this can be a deadly situation. The owner, Miles Johnson, acknowledged this to be fact and said he rectified the situation by firing the person responsible. However, he could have KILLED my family. That can?t be rectified. They never got a single permit for the job.