The Bockrath Flooring representative that we purchased the hardwood flooring, Brent Severson, was extremely resourceful in finding an almost exact match of hardwood flooring that would match existing flooring in other rooms. He came out to our house before the installation to see what, if any, problems the installers would have and, in addition, made detailed sketches to determine exactly the amount of flooring that would be required. Brent presented us with a detailed written work description which explicitly stated what work Bockrath's would perform, such as moving the furniture, taking up of existing flooring, and putting protective pads on the legs of the furniture before it was moved back into positioin. The installers, Travis and Matt, were outstanding professionals. Besides their work being meticulous, they acted professionally - wore clean work clothes, and generally acted as the gifted craftsmen that they are. Cleaning up after every day's work was also done. Bockrath's did not do the trim work but did recommend a great outfit that did another outstanding job for us, Wannemacher's Door & Trim Service out of Xenia, Oh. We were charged a higher price for the work than one may have received at a box store, but, in the end, we received excellent quality flooring, trim, and installation !