Recent Review: Beautiful product, good prices. Only issue was a delay in shipping of several weeks due to inventory. This delay caused issues with scheduling on a whole-house renovation and it would have been quite useful to know about upfront, rather than having to call them repeatedly for updates. When the flooring finally arrived, weeks late, it was beautiful and in very good shape. I would use them again, but I would order much earlier than needed to allow for any delays.
Recent Review: They were pretty prompt in arriving for the initial estimate, but after we accepted their bid we learned there was only one installer (sub or not?), and he had to reschedule twice because of car trouble. They originally thought the job was going to take one full day, but it actually took parts of 3 different days, spread out over a week. The work he did was very professional and good quality, and we're happy with the end result-- it was just a bit frustrating having our furniture moved out of the rooms for so long.
Recent Review: Very well. The installers were on schedule. The work took almost 2 days to complete. They removed the old carpet/liner and also disposed of it. The installed carpet looks great and we really like the new vinyl in the laundry room. The Carpet Depot had a good selection of carpet, were competitively priced and I really liked the straight forward, easy to understand quote that included carpet and install. No surprise add-ons.
Recent Review: My wife liked the flooring that they had. They were really good. The salespeople were really nice. The installers were great. My wife called me to tell me the she liked the flooring she found, so I came over after work and looked at it, and that was that. They did a really good job. They get "A"s across the board. I would use them again when we get ready to do the downstairs.
Recent Review: The end result is very nice. The only issue is that we failed to foresee the extent that the floor would show up anything, however small, on the floor. But we're glad that we chose this flooring.
Recent Review: Everyone we dealt with was extremely professional from the sales representative, the office staff to the installation crew. The floor is beautiful, I have recommended this company to all my friends, family and neighbors. The price was extremely fair considering how great the product is! We are so happy with our new garage floor!
Recent Review: We could not be more pleased with the entire process. At exactly the time arranged, the installers arrived. They moved all the furniture, carefully avoiding damage to newly painted walls, and had all of their work completed in the estimated time of two days. They were courteous, professional, and did a wonderful job of installing three full rooms, a large walk-in closet, large closets in both guest bedrooms, a hall (with another closet), and stairs. They then gave us instructions about how best to maintain our new carpeting. Katie then called to make an appointment to view the completed project. We highly recommend Katie Fitzgerald and Floor Coverings International. We wouldn't even consider looking elsewhere for future carpet and flooring needs.
Randy was a pleasure to work with at Carpetland. The installers Jason and Dave were perfectionists who went above and beyond. I really appreciate the quality of their work.
- Paul M....
work was of excellent quality contractor was on time, knowledgeable, and very helpful with suggestions and problem solving. cleaned up area each day when finished work was completed on time and under estimate
- Steven D....
AFloor Coverings International - Cincinnati
We could not be more pleased with the entire process. At exactly the time arranged, the installers arrived. They moved all the furniture, carefully avoiding damage to newly painted walls, and had all of their work completed in the estimated time of two days. They were courteous, professional, and did a wonderful job of installing three full rooms, a large walk-in closet, large closets in both guest bedrooms, a hall (with another closet), and stairs. They then gave us instructions about how best to maintain our new carpeting. Katie then called to make an appointment to view the completed project. We highly recommend Katie Fitzgerald and Floor Coverings International. We wouldn't even consider looking elsewhere for future carpet and flooring needs.
- Mary H....
AFloor Coverings International - Cincinnati
The initial meeting with the representative went very well; she showed us all of our options, and when we decided on what we might like, she gave us complete details of what the costs would be. She even showed us how those costs compared with other flooring material options. Installation went flawlessly. The installers were competent in their work, and they were pleasant to have in our home. We could not have asked for a more satisfactory experience. Perhaps equally important with the process of choosing and having the flooring installed is the enjoyment we have each day in our new room. We are delighted and look forward to working with this company again in the future.
- Mary H....
BMcSwain Carpets & Floors
They were really good. We had them do carpet in a bedroom a number of years ago and I really liked their product and their people. It might be more expensive than going out and buying a product then hiring somebody to put it in for you but that’s what they do. We plan on using them in the kitchen as well. One of the reasons we chose this product is because the corkoleum won't change colors and we can have a seamless installation. We like the salespeople a lot.
- Susan B....
APatrick's Custom Hardwood Flooring
We were pleased with how the owners of the company assisted us with our choices and plans for these projects. The flooring looks great and we have noticed less dust in the areas with the hardwood flooring. We did have some concerns about the last portion of the flooring installation in one room. We felt the installer was a little irritated with us -- especially when we questioned how he was completing the job -- it was not as we had discussed/planned. The owners of Patrick's Hardwood Flooring made a personal trip out to see what our concerns were and is aware of other issues we had. They answered our questions and we are happy with how this was handled. We are looking forward to finishing our project sometime soon, hopefully.
- Valeria A....
AFabulous Floors of Cincinnati
They did a great job, and I was surprised how well the floors turned out—the original hardwood was a mess, with glue damage from tiles that had been on top and the wood splintered from removing the tiles, etc. Fabulous Floors made the floors look great and matched the look of the different types of wood used in the rooms and the hallway really well. I'm very happy with the floors.
- Paula E....
APhoenix Floor Service LLC
Went great! The floors turned out beautiful. We're really happy with the quality and the overall look. Phoenix accommodated our schedule and got the floors installed timely.
- Jill S....
Wonderful! Simply Floors had very professional installers who were very skilled at tearing out old tile and leveling my cement slab floors on the first floor before installing my Shaw Vinyl Wood floors. These were glue down floors that they specially ordered for me with an amazing quartz clear coat. The floors were beautifully installed and perfectly level. They even repaired my entryway floor without me even asking them to do so. Great company with great product and they stand behind their work. Well done!
- Leslie M....
AHome Based Carpet & Flooring LLC
Greg, Brandon and their installation team did a fantastic job installing new flooring in my basement and basement stairs. This is the second time I hire them for my flooring needs and they delivered an excellent service, just like the first time. They completed the job in the time frame they anticipated and everything ran smooth. I would hire them again to complete the flooring in my house.