Bob Lally is the Owner and Chris is Bob's right-hand man. Bob is totally hands on. He and Chris are a fantastic team. After having Bob remodel our upstairs master bath and build us a new 16'x 15 deck, we contracted with him to do a complete remodel of our kitchen, our main floor 1/2 bath and installed Bamboo flooring throughout the first floor. This work was accomplished last Summer and we had them come back and complete a basement remodel in the fall that involved adding more finished space, subflooring and laminate finished flooring, a new 1/2 bath, closet and complete new wiring. They ran internet and Cable TV wiring in the first floor and basement also and added beautiful can LED lighting. They did a beautiful high quality job and everything looks fantastic at a fair price and in a timely manner. I don't know of any two people that work harder than Bob and Chris. Bob and Chris are problem solvers, they can figure out a way to make things work, very innovative and cost and quality conscious. They have the right skills, knowledge and updated tools to do the job right. No rework with these gentlemen. As a side note, we had not originally planned to replace our double door walkout on the first floor to our deck, but in the fall last year we started to have some leaks during hard rains so I called Bob and he and Chris came in at no charge and sealed and caulked the door threshold to protect our new flooring. After the weather got a little better, we had them return and install a new double door walkout in March. They did a terrific job of installing the door, adding insulation where there had not been any. The original door they replaced was built and installed by champion windows here in Cincy about 10 years ago, but it was a horrible install and poor workmanship that gave us problems from day one. It does not matter how well made a door or window is, if the installation sucks and is wrong, it does not matter, So Buyer beware. Bob knows how to correctly install large doors and he and Chris did it right. It is beautiful, much quieter, modern, energy efficient and no Leaks!! We plan on having Bob return to do more flooring to our upstairs and stairway also. I don't hesitate to recommend Bob Lally and BTS construction for any homeowner. He has recently done remodel and flooring work for a neighbor. Bob is a straight shooter. I will probably have Bob do more work down the road also.