Recent Review: Beautiful product, good prices. Only issue was a delay in shipping of several weeks due to inventory. This delay caused issues with scheduling on a whole-house renovation and it would have been quite useful to know about upfront, rather than having to call them repeatedly for updates. When the flooring finally arrived, weeks late, it was beautiful and in very good shape. I would use them again, but I would order much earlier than needed to allow for any delays.
Recent Review: They did a wonderful job. They were very accommodating with all my questions and requests. They showed up promptly, and worked hard. They were very friendly and polite. They took time helping me to match up the color of the stain with my other floors. The floors look awesome!
Recent Review: Met contractor at the Pittsburgh home and garden show. Called for appointment and Sal came on time. Was very professional. He had a ton of pictures on his iPad so we can see that type and quality of work he does. He answered all our questions and took measurements. He provided an estimate and a when he can do the work. We had to clear the floors of everything. Note: We should have painted the walls at that point in time. Crew showed up on time and did the work as described. The nature of the work is not messy or smelly. Cannot walk on the floors for a few days but that was just fine by us. Floors look great and we get compliments on them all the time. People think it's carpet in the basement. It is much better than carpet since any moisture or spills just go through the stone and drain. They practically disappear. Floor is very easy to maintain and clean. The garage will need a good cleaning and wash at the end of winter. Only had to do it once and what I did was use the leaf blower, then go over it with a broom. Leaf blower again then hose it down and scrub areas that need it. Coating in the garage floor makes it a bit slippery when wet but that is our fault. He warned us and we could have done it differently. It covers any imperfections you might have on the concrete. If you have big cracks they grind them down and smooth them before laying the stone. In all we are very happy with it and would recommend to anyone. Good product and good experience.
Business Description: Stanley Steemer has been providing cleaning and restoration services for both residential and business customers for more than 60 years. They offer multiple services, including carpet cleaning, tile and grout cleaning, hardwood floor cleaning, upholstery cleaning, air duct cleaning and water damage restoration services. For more information, visit www.stanleysteemer.com.
Recent Review: The salesman came to my home with samples and took measurements and quoted a price. He assured me that the laminate flooring would work well in my kitchen & bathroom and that it could be installed right over my existing flooring. When the workmen arrived @ my home, after accessing my kitchen floor (ripping up part of the floor) they determined that they would be unable to install the flooring in the kitchen & bath as the salesman had quoted. They told me I would have to have someone come out, rip up the existing floor and install a new subfloor. I called Robin the customer service representative, she had spoke to the workmen already. She told me that the workman would rip up the kitchen floor, install a new subfloor and install my new laminate flooring. She they would do this because they had started to rip up my kitchen floor but I would have to have the bathroom floor taken care of myself. The salemen would never tell me how he arrived @ the price he quoted.
They arrived promptly, even though it was later than originally agreed upon, they called the evening before to request the change. very professional, great attention to detail.
- Christina D....
FMonumental Interiors LLC
Unresponsive. Emails, texts, phone calls were not returned. If I can't reach them before they have my money I can only imagine how difficult it would be to reach them after they have my money. The only conclusion I can draw is that they either don't need my business or don't want my business.
- Gerald M....
ALANDIS FLOORS INC
They were outstanding and wend above and beyond things. It was a 2 hour job, but they were here for 6 hours and didn't charge me extra. I have dealt with them before and when I learnt that I didn't have to pay extra, I was shocked. I will use them again in the future.
- Martha W....
ACORMELL FLOORS INC
It went very well. It was an excellent job. They worked with me custom ordering tile and had great attention to detail. They were very prompt.
- Mariann W....
AMr Sandless Pittsburgh/Youngstown
VERY timely and professionally done, from initial contact to finish! During initial phone contact, the contact person listened very well to my questions, and answered them thoroughly. Then, another person came to our house and answered more questions very well, with pros and cons of refinishing both presented, since we also considered laminate flooring. The actual process took only 2 days...2 men doing the work, and they were again, very professional and considerate with concerns I had. The sanding process itself took one whole day (4 rooms and hallway) and we were able to walk on it that night. The finishing took another day, and we were able to "move back in" the following day. We are very pleased with the results, and the price (we "shopped")! Thorough explanation was given regarding floor care following finish.
- Rose M....
This is an update to a previous review that was a poor review. The national customer service center for Empire Today contacted me and we have come to a mutual agreement that resolves a prior dispute. I was very impressed with the national customer service representative - she was very professional and easy to work with.
- Anna C....
AButler Floor & Carpet Co Inc
installers worked quickly and we were satisfied with their work. We love our new flooring.I would also like to compliment the sales people that we dealt with when choosing our flooring, especially Tom Ball. Everyone was very helpful, friendly, and professional. I would definitely recommend Butler Floor and Carpet.
- 16101 1....
AHome Solutions Handyman
All work was done very well. The construction workers were very professional. They were always on time and made sure that all work was done with their own high expectations. I am not sure how their prices compare to other companies because I liked that they were a "one stop shop" for everything that I needed done. However listening to what other people have paid for similar services, I assume that House Medic's prices were in line. I would use them again.
- Patricia C....
APRO-ONE FLOOR CARE
Very polite, professional, on time and a local owned business. Extremely pleased with the results. The old floors look brand new! We highly recommend Pro-One Floor Care!
- Linda Y....
AAccent Custom Floors
I sought three quotes for the job before choosing a company. Accent's bid was the middle (one bid was lower, one higher) but I was impressed with their professionalism and knowledge. They sanded my floors and refinished them. The work was done as scheduled, in a timely manner, and the end result was beautiful. Three years later, the floors still look fantastic. When I am ready to do my upstairs wood floors, I will likely use Accent again.