Recent Review: He sprayed one coat. Could see the old finish through the new finish. Missed several areas. Was in a very big hurry. I called him back to fix it and he spent 10 minutes with a brush and left it mostly the same - unfinished. I have a case pending with the BBB
Recent Review: Tim Cook comes across as a skilled carpenter, is very professional and super responsive. After our initial call, he came out to our house to see our backyard and what we were thinking. At the time, our plans were uncertain but he offered several ideas and presented us with a plan and several options, all very quickly and via email. We eventually hired Gayle Frazer (landscape architect) to help us design the entire backyard. Once we had a sketch, I forwarded it to Tim as he quickly requoted the job, again by email. We had 2 other quotes and Tim was the best. We didn't go with him in the end, only because we hired one person who could do our deck, landscaping and concrete removal all at the same time.
Recent Review: The work done was professional and the workers were prompt and did quality work. They also cleaned up the worksite after the project was complete. On the down side, the owner kept postponing the start of the project and was not responsive to phone calls. Because it was not a huge project it was to be worked in between other projects.
Recent Review: Art gave us a prompt quote and was the best quote that we got. We told him we accepted his bid and he started work right away and finished in the time frame that he gave. The workmanship was very nice and looks good as well.
Recent Review: Rick was a huge help. He helped to identify a problem area on our deck that needed fixed as well as fixing some trim on the side of our house. Rick was very willing to answer questions throughout the process.
Business Description: We are a deck maintenance and build company who offers to clean anything that wood and concrete. We do not use subcontractors and perform the work ourselves. All seal or stain is applied with brush only. We do not spray. We take Visa and Mastercard and offer a Free Estimate. We advertise in the JB Dollar and the Super Shopper magazine and offer discounts within those magazines. We are fully insured and supply the documentation upon request.
FANTASTIC!This job was a complete best case scenario- Showed up on time, throough explanation of options, on budget, friendly, quality workmanship, clean worksite. Gorgeous new deck!
- Linda N....
I would not refer Joe for any composite deck work. While he did claim to have worked with composite materials before, it became apparent early on that this was not the case. Joe and his partner used fascia screws in solid deck boards resulting in over $300 of wasted materials. Additionally, the cuts were poor and not square. He did not keep a clean workspace and left screws all around my deck and lawn. I had to let Joe go before completion of the project. While he did cover a portion of the materials damaged, hiring Joe will set my deck project back months.
- Vicki R....
The estimator came out and assisted us with developing a final design and layout. He provided great suggestions during the design phase. We are completely happy with the deck. During the quoting process, we met at the showroom to make final color and decking decisions. Having the showroom was a great resource to compare decking colors and railing choices. Upon downpayment of the deck, he provided an accurate estimate of when the deck would be started and completed. During the build of the deck, everything went smooth as well. The start date and completed date were right on the schedule that was communicated to us. We had a couple of minor punchlist items from the build and Decks Unlimited followed up promptly and addressed our concerns. They had a great attention to detail and we couldn't be more happy with the deck. Their pricing was in line with the other deck builders that we had quote the project. Our decision was made based on the estimator spending additional time with us to help with an overall design of the deck, as well as, the other reviews from Angie's List detailing the craftsmanship showed when building the deck. As I said, we couldn't be more impressed with the entire duration from quoting to final buildout.
- Kent K....
CON DECK SERVICES INC
These guys did not do good work and they are very hard to work with. Their sales materials look professional, but that's where it ends. Even to get the work scheduled took 3 follow up calls. They came out to pressure wash our deck and it tore the wood up very badly, where it had previously been very smooth -- the deck builders took care to make sure it was. The finishing crew then disappeared without a word for two weeks, they just left when they were finished and silence. We had to call them after two weeks of gorgeous weather to remind them to come finish the job, to which they claimed the stormy weather had kept them away. Finally came out to stain it, didn't sand anything down. So, now it's stained, but feels terrible. The stain is not even and when we called to ask if this will even out over time, they never returned our call.
- Ryan D....
AA-1 COMPLETE REMODELING
A-1 BUILT OUR CUSTOM 16X16 WOOD DECK. THEY WORKED QUICKLY AND BUILT A VERY HIGH QUALITY DECK. AFTER OUR DECK WAS COMPLETED, WE RECOMMENDED THEM TO SEVERAL NEIGHBORS THAT WERE ALSO VERY PLEASED WITH THEIR WORK.
- Darin &....
ABuilding Character LLC
the building character team provided the most timely, complete and thorough quotation package (of 6 solicited), the most competitive pricing, and FAR exceeded our expectations. we are very particular customers and were finding that the building character team was caring for details and nuances that even we were not thinking of!! the deck was built very very solidly, with top quality materials. it is simply beautiful, perfectly detailed, and really exceeded our expectations. we love it. as important as the quality of their work, the team was courteous, patient, timely and very polite. there was no stress working with them at all. they are true professionals as evidenced by not only their workmanship, but how they conduct business. it was a pleasure working with them and we would HIGHLY recommend them to anyone seeking a new deck!
- Ryan C....
Fantastic! Phil, our deck technician, arrived on a Saturday morning and dove right in. I was amazed at how quickly the new deck took shape. I had a "trap door" in the old deck that slides off the main deck that allows us to use the basement stairs. I was concerned about the re-construction of this feature for it was something I considered "tricky". Phil nailed this slide out feature and installed for me a beautiful new deck. He had a helper on day one and finished by himself on day two. They worked on a Saturday and Sunday so I did not have to take any time off work. They removed all the old, dead wood and cleaned up probably more so then I would have. I had the deck rebuilt for I intend on selling this house sometime next year. It kind of makes me sad that I will not be able to spend more time on this beautiful new deck. If my new house needs any deck construction or work I will call Mike and Phil first thing without worrying about calling any others!
- John H....
AAA Moore Basement Finishing & Remodeling
BOB STOPPED BY AND WE DISCUSSED WHAT WE WERE LOOKING FOR IN A NEW DECK AND POSSIBILITIES/RESTRICTIONS. HE WAS VERY NICE, ANSWERED ALL QUESTIONS AND PROVIDED A DETAILED PLAN FOR A NEW DECK.
- Tyler O....
AEdwards Construction Inc
I received quotes from multiple contractors, and Edwards was the least expensive. I was hesitant because of the cost and the fact that Ed thought out of the box on the design. However the references were glowing, and after one of the references had us look at her deck we went with Edwards. Ed told us the deck work would be about the end of September and he was on schedule. His crew was polite, knowledgeable, and professional. This was not a fly by night crew, or one that was learning on the job. The deck was torn down and rebuilt in a little under 5 days. I too have joined the list of those who can give glowing recommendations of Edwards Construction!
- Amy H....
We got several quotes from different companies. This was the best deal. They were also extremely responsive to our questions, and patient with our decision process. They worked well and quickly, and the people doing the work were very responsible and responsive to questions. They worked hard to make it fit our needs. We absolutely love the end product.