We had a water emergency at 4 a.m. which resulted in the flooding of our utility room in the lower level of our house. This company responded to my call within an hour(we had horrible snowy conditions and it was 4a.m.)! The technicians were very polite, knowledgeable and thorough. They explained exactly what they would do and they were very reassuring as I was very frazzled. They gave me an estimate and they also answered questions I had about homeowners insurance policy claims. They got right to work and had everything cleaned and sanitized in a couple of hours. They were very respectful of our newer hardwood floors and our house in general and they cleaned everything up when they left. When they returned to pick up their equipment(blowers and de-humidifier)they were punctual and fast. Excellent company and wonderful technicians, I would recommend them to everyone and there is no other company I would call with a water restoration problem.
- Teresa L....
APuroClean Professional Services
The crew was incredibly professional and courteous. I was very pleased with the great communication throughout the process and the attention to detail was second to none.
- Jamie S....
AKeselman Construction Group, Inc
Extremely well. They found the problem, repaired it, and added what was necessary to prevent the problem from recurring. The price was good, and they were very professional.
- Laurel B....
ADelauro Remodeling & Repair Co
Dan did a beautiful job on my home that had multiple areas of water damage. I kept finding new problems and he kept adding them on as I found them. Matched the paints and the areas of damage can not be seen. Very nice also.
- Susan B....
ASERVPRO OF BEACHWOOD/SHAKER HEIGHTS/CLEVELAND HEIG
We had backup from our sump pump that led to a few feet of water in the basement. Our furnace and hot water tank was damaged as result of the flood. Our insurance company recommended several remediation services one of whom was ServPro. Once we called they responded very quickly. The team was very professional, friendly and responsive. They cleared the water; set up fans to dry things out and came back to apply anti-mold treatments to the walls and floors. Highly recommend their services.
- James R....
APuroClean Professional Services
We had a flood due to a water supply line break in our under our kitchen sink. The cabinet under our sink, as well as our hardwood floors were extremely wet due to the amount of water that gushed out of the burst lines. Additionally, our basement was also affected (it was raining through the ceiling) and the ceiling and floor tiles were ruined. Puro Clean came out that day, inspected the damage and brought in the equipment the next morning. We were very happy with the professionalism of the Puro Clean staff and are confident our home is sufficiently dry to make repairs to affected areas. We cannot comment yet on the price as we have not received a bill yet.
- Laura K....
AHansen Restoration Inc
We had a water leak in our upstairs bathroom that leaked into the garage. I called Hansen, they came out the same day to provide me a quote and get everything dry. Within the same week the started the repairs. They did my drywall, insulation, painting and corrected the leak. The estimate writer Shane, was very knowledgeable and great to work with. I was back to normal in less then 2 weeks. They left everything even better then it looked before.
- Nick E....
AWater Extraction Team
They made a couple of mistakes but they made up for them. They got the job done quickly. They could have communicated better with me but overall, I was happy. They were there for two days.
- Kent C....
Jerry arrived 2 hours after our initial phone call. He assessed the situation, diagnosed the problem, and recommended a plumber. He did not charge for his services.
- Maribeth G....
ALIBERTY HOME CONTRACTORS INC
We were totally pleased with this company and its work. All calls were answered promptly, the workmen always arrived on time, and clean up was impeccable. The workmen were all highly qualified and extremely easy to work with. Some parts of our house had to be totally rebuilt because of the water damage and subsequent mold. Much of the work involved repairing walls and ceilings that had experienced water damage. This involved both painting and wall papering. We would definitely use them again
Recent Review: We were very pleased with the work performed by Dry Patrol. Both Jeff and Gregg at Dry Patrol carefully explained issues involved in water damage clean-up and mold remediation, referred us to other contractors that would be needed, and performed the work professionally. We were very satisfied and would recommend them to others and have been recommending them to others. We had first used another company that quit in the middle of the project, leaving a mess. This other company was less than conscientious and did not perform the work according to industry standards. Dry Patrol was very insistent on using industry standards for clean-up and performing the tasks correctly.
Business Description: Personal professional, and courteous service at all times. We never cut corners and do whatever it takes to make each and every customer happy with their carpet cleaning experience. Every job includes pre- treating and light deodorizer. We use truck mounted steam cleaning on every job. It is the only way we clean. We give you the best job while giving you the " small business feel".
Business Description: We are a mold abatement company. We also do lead paint clearance testing and abatement. We do 3rd party monitoring for water damage. We are licensed by the state of Ohio for lead paint abatement and asbestos testing. We have certifications for mold abatement and mold assessments.
Business Description: Stanley Steemer has been providing cleaning and restoration services for both residential and business customers for more than 60 years. including services. For more information, visit www.stanleysteemer.com. Additional DBAs - Stanley Steemer Carpet Cleaner, Stanley Steemer International Inc, CKM Carpet Cleaning Inc. Award winning. Additional phone - (330) 456-6335, (330) 785-5006, (800) 966-7832.
Recent Review: They've done an excellent job. Their level of communication was great and the people are responsive and very kind to understand the situation. Tina, Frank and Daryl is the people that are working on my house, they've been great and clear about the work and works **** ** the project.
Business Description: ■We make cleaning your carpet painless.
■Our carpet cleaning is fast and efficient. We get you back to your normal lifestyle quickly.
■The most advanced cleaning system on the market is used to provide maximum soil removal and spot removal
■No sticky residue or over-wetting of your carpet.
Business Description: Stanley Steemer has been providing cleaning and restoration services for both residential and business customers for more than 60 years. They offer multiple services, including carpet cleaning, tile and grout cleaning, hardwood floor cleaning, upholstery cleaning, air duct cleaning and water damage restoration services. For more information, visit www.stanleysteemer.com.
Recent Review: I have never had a better experience with a service provider. I am an out-of-state landlord and Lisa and Joe walked me through every step of the process. They suggested who to call and when. They provided exact terminology to relate to the insurance company. They even talked my tenant in off the ledge, when she was sure she would be out of the condo for a month. She was resettled in 9 days!