Recent Review: I called Campbell Plumbing the evening of January 11th, which was a Sunday, and left a message. Scott called me back in less than half an hour, and I described what was happening with the sump pump. He said he and another plumber would come out on Tuesday the 13th between 8:30 and 9:00 a.m. Scott and Vince arrived promptly, even a bit early, which was fine. We went into the basement and discussed what was going on. Scott explained that the existing, malfunctioning sump pump, which I bought at a well-known big box store (nothing against them) wasn't exactly top of the line. I believe this because it's the second pump, same brand, in a four year time span, that I've had to deal with. Campbell Plumbing uses a brand of pump called Liberty, and just from the brief glance I got of this pump before they installed it, it looked much better made. I had Scott and Vince go ahead and install a new check valve and new discharge piping, because the existing piping, while sort of/kind of doing its job, wasn't exactly up to snuff. As Vince said, "It'd be like buying a new car and putting old tires on it." to leave the old piping. I just wanted everything to be done right, and I believe it was. Scott and Vince got to work and it only took them about an hour to remove the old pump and piping and install the new. They cleaned up after themselves. I also asked them about pipes under the kitchen sink, and they did NOT try to upsell me regarding what would essentially be two different jobs. They said those jobs were nothing urgent, nothing to worry about. I appreciate their honesty. I also want to say that the pump that Campbell Plumbing replaced today first started acting up on January 7th, and I had a different plumber (also from Angie's List) come out. He charged me $190.46 to 'diagnose' the problem and make a small adjustment to the float switch. Nothing was said about about the inferior brand of that pump, but he did say he'd charge $362.53 to redo the discharge piping. That's for the piping alone, not even a new pump. His adjustment obviously wasn't a fix since the pump started acting up again on the 11th. I'm upset because to me, $190.00 is a lot of money, and I also hate feeling taken advantage of. But that foolishness led me back to Angie's List and then to Campbell Plumbing. $484.00 is also a lot of money, but I think I got my money's worth with Campbell.