I was very unrealistic in my expectations for what this job would entail. I would recommend that when anyone has a coupon, when the provider comes in, go over the job and then sit down and discuss how long it will take and what the final cost will be. I was thinking this was a simple "paint two rooms with some woodwork" and that there might be an extra amount of time involved in repairing the bathroom ceiling, and painting the metal grid for a drop ceiling. In actual fact, this was a complex job, not a simple job. There was a lot of prep work involved that I wasn't thinking about, due to damage from dampness in one room, time involved in letting the ceiling repair dry before it could be painted, prepping walls to cover a dark border, painting skylight wells, etc. Sternen did excellent, high quality work. The rooms look fabulous. The drop ceiling looks great, the bathroom ceiling repair is so meticulous you can't tell where it was done, the prep work on the border and bathroom walls left them looking totally smooth and flawless, and moisture damage to the sunroom wall is completely sanded and covered. The two rooms look great, and I'm very satisfied with his work. My mistake was in assuming this was a simple job that could be done in a day, with maybe an extra half day to do the two ceilings. This ended up being a four day job, so it cost a lot more than I expected, but in the end I can see why it took that long, and I would call that time frame, and the price, reasonable for the work that was needed. And, as I said, the quality was outstanding.