I would hire Higham Construction again without hesitation. Bill was easy to work with, personable, and unparallelled when it came to communication. He answered emails very quickly, and took the time to provide detailed answers to my questions, not just a one or 2 word response. He was ready to start in the time frame promised, but was also flexible enough to push the date back a week to accommodate me and prevent a conflict with another scheduled service. When the original deck was torn down it was discovered that the original footings had to be replaced. Bill chose to not charge me for the cost of the additional work, and stayed with his original quote in our contract. In addition, he added a stair railing that was not in the contract, without charge, because he thought it would be safer. The work was completed in the time frame promised, despite the brutal heat and humidity Bill's crew had to work in. I could not be happier with my experience and with the finished product. The new deck is beautiful.