Recent Review: Customer service was easy to work with and we were able to schedule an appointment quickly. The serviceman was polite and seemed pretty knowledgeable, asnwering all our questions before starting the work. He did the work in a reasonable amount of time and the new toilet works fine. The only problem was when he carried the old toilet out, it dripped black water across our off-white carpet from the bathroom room all the way to the front door. I didn't say anything to the plumber, so he may not have noticed.