It did not go well. Firstly Carol told me I'd need to supply the cleaning supplies. The house is vacant, and not knowing exactly what she would need, I left a roll of paper towels, some spray cleaner/degreaser, a scrubber sponge. She called me saying first she needed the air conditioner on (it was very hot that day) and where are the cleaning supplies..having not lived in the house in 4 years, I couldn't tell her over the phone how to turn the air on and I could not leave work to drive over there to turn it on and as far as the cleaning supplies, I asked her to leave me a list. We agreed she would leave me a list, and that I would come after work to turn on the AC and she would return the next day. I came to turn on the AC and picked up her list which I considered extensive. I understand the chemicals, people are funny about what is used in their homes but I had to supply rags, magic erasers and buckets? Ok, went to the store, spent $20 and got everything on the list. She came the next day, texted me that she was there and would let me know her progress and oh, by the way, she was charging me for an hour for the day before. I came that night to look around and was disappointed...there were still marks on the cabinet fronts, the light fixture over the sink had not been cleaned, the dishwasher front was smeared. Was it cleaner than before she started? Yes.. Was it $320 cleaner..in my opinion, no it wasn't. Furthermore there was a hole in the bathtub! She claims it was already there but I am equally certain that it was not. I did a walk through with my tenant and would have noticed it. I can't prove they did it, so I had to pay to have it repaired. ($150.). Bottom line was it ended up costing me nearly $500. and I was there last weekend cleaning...disappointing.