The plumber arrived several hours after we called. He gave a clear explanation of the problem and had the problem fixed in a short time. He did a very nice job of cleaning up. The charge was quite reasonable. We would certainly call this company again if we have another plumbing problem.
- Karl S....
ARoto-Rooter Plumbing & Water Cleanup
Called for appointment. Response was very good and punctual. Repair went smoothly, and he put extra caulk on new pipe. He even provided drain cleaner to be used. Would call them again.
- Barbara R....
AFrank's Basement Systems
The first plumber I called to look at my leaking shower drain said he'd have to remove the shower insert in order to fix the leak. That didn't seem right to me so I called Mr. Plumber for a second opinion. Steve Plant arrived on time diagnosed the problem and said he was confident he could repair it without ripping out the shower. He came back a few days later and fixed it. They also guarantee their work for a year, which the first plumber would not.
- Jeff B....
ALocktight Waterproofing Corp
Had severe leaks in the basement. Called Lock Tight (and others) for estimate. Was given a very comprehensive plan to not only fix leaks but to also move as much water away from the house and work that came with a transferable warranty for 30 years. So although the cost was $23,000 we knew we were not going to go through the **** we endured last fall so we put down a deposit in March. For the next few months we worried that we were spending too much. Then the work began. Three days before there was a moderate rain and the water poured in which helped us cope with the cost. Work began and the job supervisor Tom and his crew arrived and went over every detail of the coming days which began with jack hammering the basement floor. After an hour and 45 minutes they broke for lunch so I of course went downstairs to see the 'damage'. I was astounded to see that in that short amount of time they had managed to complete about 280' of the 300' necessary. The speed of the work was a recurring theme. They had laid a protective membrane over the hardwood floor that led from the basement door to the front door which I am sure is standard among every company that does this type of work. What was extraordinary was at the end of the day when they were preparing to leave. I saw a worker on his hands and knees pulling up the barrier working his was out the front door. Every couple of feet he would reach out and pick up small debris, place it on the barrier and continue folding it up trapping it. This was done everyday. At the end of day one all of the old drain tile had been removed and all concrete debris, stone and clay tile removed. They then in essence power washed the basement floor leaving it cleaner than when they found it. Other highlights: They dug the tranches to tie my downspouts into the Town storm drain but instead of just digging the trench, they removed the grass and rolled it like sod so it could be replaced eliminating any reseeding from me. All I was required to do was water that grass everyday; something that every single person on the crew reminded us of at least once before leaving that afternoon. It felt like they were as concerned with it regrowing as much as we were. At the downspouts and in several locations in the basement are cleanouts so every two years or so I can flush all of the pipes and keep this system like new for many years. They worked through heat, they worked through rain and we never heard anyone complaining which brings me to the crew itself. This was a very physically demanding job and the amount of work they accomplished in one week still amazes me. Every member of the crew was professional and pleasant. no matter who we asked a question to, we were always given an answer. Never did someone tell us we had to ask someone else which showed they were all knowledgeable in their job as well as the specifics of what we had paid.for. Lastly and while perhaps not important to some of you reading this but of immense importance to us was their interaction with our 2 year old daughter. For five days she had strange people coming into her house and making quite a bit of noise so of course she was very curious. Countless times when we would look away she would head over to the areas where, as she put it, 'the boys' were. She oversaw some of the digging as well as he removal of much of the basement debris and no matter how many questions she asked, no matter how tired they were, each and every member of the crew would engage her with a smile on their face. This includes the poor guy who she told to "keep digging." When the day came for them to pack up leave for the last time my daughter was asleep. My wife actually woke her up so that she could say goodbye to her new friends, knowing she would be disappointed if she missed them. I guess maybe the best thing I can say is that we did not buy an in-ground pool or a bathroom or kitchen remodel. We spent $23,000 on work that in fact we cannot even see. We can't show it off or even step back and admire it. Yet knowing this very important job was done with such professionalism and attention to detail as well as the manner in which the crew conducted themselves I don't think we could be happier. I have been and will continue to recommend Lock Tight to everyone.
- Kelly R....
AEd Young's True Value Hardware
One morning I discovered that one of my water heaters had begun leaking into my basement. When I discovered it, there was about 3 inches of water standing as my sump pump had been modified for radon purposes. I call Ed Youngs and they were here within one hour, in the mean time my daughter and I began wet vacing the basement. Bob, the plumber, quickly determined that one of my two water heaters had ended its useful life with a interior melt-down and began leaking water out of the bottom. As the other water heater was the same age he recommended the replacement of both units. The assistant went to pick up replacement units from the warehouse as Bob readied the current system for the replacement. The plumbers arrived at around 1:00 pm and departed at approximately 5:00 pm.
- Diann A....
FYoung Waterproofing Co
This Contractor placed plastic with an adhesive down on my Slate floor leading to the basement when they pulled the plastic up it stripped the sealer off my Slate floor. Since Nov. 7th I have been trying to get them to address this issue so that my slate floor is re-sealed. Nov. 24th Mr. Dick Young, President came over to my house to inspect the floor (this would be the third inspection) and after this inspection assured me he would pay to have the floor re-sealed I just needed to provide him with a quote. Dec. 8th I provided him with a quote to re-seal the floor rather than honor his promise his office informed me during the week of Dec 14th that they wanted their supplier's inspector to come by and inspect my floor. On Dec 19th their supplier's inspector came by my house and inspected the floor. On Jan 9th being that I had not heard anything from Mr. Young I called his office and spoke with his office personnel Pat asking her what was the status of my getting monies from them to have my floor re-sealed she said she would get back to me that day and to date I have not heard from her. Today I faxed a letter to Mr. Young asking Their responsiveness leaves a lot to be desired I am frustrated and very disappointed. ***This is an update to review I posted did not know how to submit a reply to their response here it is. Once I contacted their Insurance Company they never came out to inspect the damage about 5 days later I got a letter in the mail stating that they denied the claim so they did this without ever inspecting the floor and Mr. Young lied to the Better Business Bureau (BBB) stating that his Insurance Company sent an adjuster to my home to inspect the floor additionally his supplier's inspector did in fact state that they damaged my floor. Mr. Young then wanted me to accept his offer to pay for the damage if I forfeit all my 20 year warranties I told him no he damaged my property he just needs to do the right thing and pay for the repairs my warranty is not part of the issues. I have copies of documents to support this if you required them.
- Barbara H....
ALocktight Waterproofing Corp
Scheduling was done in a timely manner. He came in and was very professional. He explained everything in detail of the work they would do and provided me with estimate. It was a good experience but we have not moved forward with the work.
- Bradley V....
AFrank's Basement Systems
Had nice sized crack in basement wall. Franks came out and gave an estimate explained entire process of how they do what they do and answered all questions we had. Guys showed up to do job (II dont remember exactly the time frame from estimate to date of job). After job done, basement cleaned. No water leakage at all, and we've had a lot of rain since then
- Brian S....
ARoto-Rooter Plumbing & Water Cleanup
The service went well. Overall time was about 3.5 hours. Very clean and professional at all times. We didn't have the cartridge needed for the tub handle so provider sold to us & installed it for one price. Angie's List coupon made this about 1/2 the cost of what the service would have been. Would recommend this company and service person for any needed plumbing work.
- Kathy E....
AMatt Kandefer Plumbing Inc
Joe the plumber was on time, polite and as usual the price was moderate! Joe saved me the expense of having to buy and install a new toilet by using his experience to improvise and fix a part. He also showed me that I just needed to tighten the nut on the water line outside to stop the leak. I trusted him to get me a very good faucet, which he did and had it installed in a half hour. I have dealt with another firm for many years and I can tell you that they would not have done this.
Business Description: Welcome to Nickel City Home Service inc. We are a small family owned residential basement waterproofing company. With 25 years of waterproofing experience we pride ourselves in creating life-long solutions for your basement waterproofing needs. We specialize in drain-tile, sump pumps, foundation repair and foundation replacement. We also provide exterior drainage for those wet yards or collecting downspout water and directing away from the home. It is our goal to provide excellent customer service and industry best service. We look forward to working with you to solve your waterproofing needs.
Business Description: Slogan:
Watertight Coatings has been waterproofing basements and installing roofs for decades in the Eden, NY area. We only use the highest quality concrete waterproofing products and sealants for your home or office. We look forward to taking care of all of your waterproofing needs, call us today for the area's best!
Watertight Coatings offers basement and concrete waterproofing services. We’ll seal your basement walls and concrete surfaces and install drain tiles. Whether you’re thinking about finishing your basement to use it as extra space or you just want to prevent future mold and water problems, Watertight Coatings can help. We've been waterproofing basements for more than twenty five years. We have a team of skilled professionals that are ready to put our expertise to work for you.
Business Description: When it comes to quick, convenient, and always dependably high quality heating, HVAC, and plumbing services in Buffalo, NY, we pride ourselves on delivering the very best services possible for the homeowners and business owners in our community. To that end, each and every master plumber here at 24/7 Plumbers is held to the highest standards of training, experience, versatility, and professionalism. This means that when you choose 24/7 Plumbers you can count on receiving the precise service solutions you’re looking for quickly and with quality that’s built to last.
Recent Review: The plumber arrived several hours after we called. He gave a clear explanation of the problem and had the problem fixed in a short time. He did a very nice job of cleaning up. The charge was quite reasonable. We would certainly call this company again if we have another plumbing problem.
Recent Review: The first plumber I called to look at my leaking shower drain said he'd have to remove the shower insert in order to fix the leak. That didn't seem right to me so I called Mr. Plumber for a second opinion. Steve Plant arrived on time diagnosed the problem and said he was confident he could repair it without ripping out the shower. He came back a few days later and fixed it. They also guarantee their work for a year, which the first plumber would not.
Recent Review: Plumber arrived on time. He repaired the leaking pipes and replaced the toilet tank flapper and valve. The toilet flapper replacement alone didn't completely correct the problem. So the plumber replaced the valve apparatus. He made sure the leaks were fixed by rechecking them just before leaving. Excellent work! Would hire again!