Waverly Geothermal Heating Installation

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Angie's List : Local Reviews : Heating & A/C : NY : Waverly : Waverly HVAC Companies : Waverly Geothermal Heating Installation
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Recent Review: They are excellent. I've been dealing with them for seven years and they have been wonderful. They put the Geothermal heating system in my house and they keep it. Anytime I have a problem, they come right away.
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Business Description: Schoonover is a third generation mechanical firm. We can bring the benefits of a large company with the touch of a family business. We are happy to help you with any mechanical issue you have for your existing building or new construction.
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Recent Review: I was looking for someone to service/maintain my geothermal heating system. I was unable to contact this company, and I found another to provide the service.
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Recent Review: Gave accurate and very helpful advice on a problem with geothermal system- I fixed it myself with their advice.
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Award 2018Super Service Award
Recent Review: All went better than expected. Service was performed and overall system was checked.
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Business Description: Locally owned & operated for more than 25 years specializing in making your home more energy efficient, healthier, safer & comfortable. TAG's top priority is to optimize your home's performance for your family's comfort, safety, and monthly budget. Our Home Performance approach looks at the whole house – your family’s living environment – to provide the most advanced and cost-effective solutions that will: Reduce energy usage and save money each month. Make your home more comfortable. Breathe healthier, cleaner air. Eliminate problems that trigger allergies and asthma. When it comes to your family's home environment, you deserve reliable service and the very best expertise. That's our promise to you.
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Recent Review: They had to dig holes in the ground and run pipes. For this one he preferred to do horizontal pipes rather than digging deep driving a well down deep. He ran five horizontal loops 7 feet below the surface of the ground. that was just the right amount to heat and cool my house. I also had an auxiliary water heater put on to preheat my hot water with a heat pump and a new gas high efficiency hot water heater. I'm now paying half of my utility bills than I was before, I'm saving around $3,000 a year. The owner is Heath Grill, he is very professional, very good at communicating and he makes sure that everything is cleaned up and leaves everything in perfect professional condition. I was very impressed and pleased with almost all his crew. he had a couple who were newcomers that didn't necessarily do a good job on things like landscaping. The heating system did great. When we had problems with one heating system and couldn't get support from the company they tore it out an put in a new system from a different company. Obviously I like the way they do things.

Reviews in Waverly to Install Geothermal Heating

AGeotherm International LLC
Gave accurate and very helpful advice on a problem with geothermal system- I fixed it myself with their advice.
- John G....
FTAG Mechanical Systems
Description of and Chronology of Dispute: 12/18/17: TAG Mechanical pays service call to diagnose noisy fan blower motor • They indicate that motor needs to be replaced but also suggested that I may want to consider replacing the entire system as it is more than 30 years old. • I verbally instruct TAG Mechanical to special order the necessary motor and I authorize it to be shipped overnight express due to extremely cold weather and holidays. I did not want to be without a functional heating system during a period of record cold. TAG orders the motor. • I also ask TAG Mechanical to provide an estimate on a new system and to provide an estimate and proposal for installation. 12/19/17: TAG Mechanical returns to install the motor 12/20/17: Customer calls TAG sales department to follow up on cost for replacing system and is provided a cell number for the salesperson. Customer calls sales representative, who is driving on the road. He asks if I can text my e-mail information to him so that he can follow up with a written proposal for replacement. . I text my information on both 12/20 and 12/22, with no response from company regarding replacement. In fact, no bid for replacement was ever received from TAG. I turned to two other suppliers, HALCO, and Upstate Energy Solutions. 1/5/18: Blower fan fails catastrophically due to broken mount. Fortunately customer was home during the failure and was able to switch off the entire system. Otherwise, the spinning motor would have likely destroyed the rest of the unit, possibly with an electrical fire as the result. Customer discusses options with TAG Mechanical. 1/6/18: Customer investigates failure and communicates findings, with photos, to TAG Mechanical in e-mail of 1/8/18. I also proposed a resolution, which TAG rejected. Following are the points relevant to that failure: • Investigation revealed that old, worn bolts were reused to install the blower motor, and that the technician knew these bolts were inadequate. Further, investigation of the fan housing reveals that the technician knowingly installed the fan into stripped holes, rather than taking the time to repair the holes. Technician should have installed new bolts and prepared mounting holes appropriately. • The ensuing vibration caused by the faulty installation caused the fan to vibrate until the mount broke. • The technician reveals that the bolts and housing are in need of repair on the notation made in the comments section of attachment F. This documents that the technician knew the repair was inadequate. In the e-mail dated January 15, 2018, Dhill@tagmechanical.com also acknowledges that the initial repair was faulty, stating we “were prepared to fix the mounting hole that was potentially an issue.” 1/10/18: Customer reaches agreement with HALCO to install new system. Returns blower motor to TAG as requested for refund of part cost The initial repair was faulty, and the company failed to respond to repeated requests for a bid on a replacement system. This occurred during a record cold spell in January. I had really no choice but to go with a more reputable and responsible option, and I would like to challenge the labor charge for the faulty repair.
- Karl P....
FGleason Heating and Air Conditioning
Worst experience ever. As a matter of fact, if you have had a bad experience with Gleason's I would like you to contact me at 2funnie@gmail dot com we need to discuss. I see Better Business Bureau has 4 claims against Gleason's of which 2 were not resolved to customers satisfaction. I am looking for unhappy customers to join me to see what we can do. Thanks.
- April L....
AMeadowlands Geothermal
We are on a small downtown lot, so would have needed a vertical installation, and in the end it was the driller's that were the limiting factor -- we were viewed as too big a risk for them. Pete himself was great -- willing to think outside the box to find solutions that would work, dedicated, and helpful. If we could have found a driller, Pete would have been my guy for the geothermal installation. No question. In the end, he provided a good alternative solution, but one that he himself didn't have experience with and so he referred us to a good company that did.
- Lawrence G....