Recent Review: Originally we picked out this carport at a distributer in New York State. A deposit was given May 18, 2013. HBO contacted us on 6/10/13 to let us know they would deliver and install it on 6/19/13. Arrangements were made to use a vacation day to be on site so we could pay the balance and oversee the job. On 6/19/13 we got a phone call at 12:30 PM saying HBO driver was running behind but would be there by 5:00 PM. Not only did they NOT show up, but they didn't even have the courtesy to call. Had the driver called we could have made other arrangements. I called the office the next day and the manager claimed she was sorry but was unwilling to do anything other than apologize. She kept asking me what would I like her to do? She seem to think refunding our deposit was all she could do. No incentive was offered for any inconvenience We cancelled the sale and HBO made no effort to salvage it. The New York distributor was very frustrated with them and had to refund our deposit. My expereience was very unpleasant and their staff is very, very, unprofessional.