I was thrilled to have been introduced to Superior Bed Bug Services. They were a dream come true! I was desperate to get rid of the bed bugs. I am highly allergic to them, my anxiety was through the roof. I could not stop watching for them and I definitely couldn't sleep. I assumed it would cost twice as much as the other guys because this company was a specialty service, but not only did Chris (the owner) stay on the phone as often as I need; question after question, concern after concern; he also came to do the job in less than 48hrs and he did the job at half the price I had been quoted by any of the other exterminators! He arrived at 7:30 am, on the dot, and was the only one (out of any of the other exterminators) to treat our cars, and while he did that, he put our shoes in the car and anything else we would be bringing out of the house for the day, so that we would be leaving bug free. He took extra care with items that we had concerns about, but mostly he took extra care with us. He made sure that we could contact each other during the day and was so extremely thorough, that when we left, there was no concern leaving him and the man he worked with alone in our house, there was no fear of leaving them with giant propane tanks and everything else he had. We put out home in his hands and when we came home, he was still available for question, but most importantly we slept well because the bed bugs were gone! Thank you Chris. You are a godsend, but I hope I never have to see you or a propane machine again!