Recent Review: Jay was wonderful. Showed up on site early to get started, and inspected the house top to bottom, exterior and interior, explaining what he was doing and why as he went. He answered questions as they came up and never made me feel rushed. He made suggestions on how small things could be repaired or replaced by me, and even recommended what hardware stores had the most helpful associates. I also appreciated that Jay would give general home-owner tips (have your furnace serviced annually, replace your air filters every couple months to keep energy costs down and air clean, etc.) as he went along, because he knew this was going to be my first house. For completely unrelated reasons, we didn't end up buying the house Jay inspected and instead we kept looking. I had such a good experience with Jay that when we found another home and were under contract again, I called him to see if he could inspect the new location. He was unavailable, but helped me find another inspector that he held in high regard, whom I was also happy with. The only thing I wasn't happy with was an energy saving report that Jay offered, for an extra fee, which would evaluate the energy profile of the home and make recommendations for how to improve efficiency and costs in the future. The report was generated online by information input by Jay, which he collected during the inspection. My report was clearly inaccurate. I reported as much to Jay, and he resolved the problem by estimating more accurate results for me. However, next time I hire Jay I'll stick to his expertise and not purchase the computer report, which seems unreliable.