Ray was very responsive first few days of service, constantly pointing out issues that may need to be addressed. He needed money up front to get started. The second day he requested to be paid in advance to help pay for a truck he wanted to purchase, due to the work he already performed and knowing of Ray for years, I did. He disappeared for a week reappeared and talked me into a new chimney and garage doors that required an 800 deposit. Ray has been uncooperative, unresponsive, and performed no more work as outlined in contract since. The basement windows are unfinished, large cracks, gapping holes... I would strongly recommend finding a reputable mason that has proper credentials, After a google search of Ray, I have found that he has a substantial history of fraud and not completing contracted work. I have hired a local contractor to finish the work.