Sherman Pocket Door Installation

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Angie's List : Local Reviews : Doors : NY : Sherman : Sherman Door Installers : Sherman Pocket Door Installation
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Reviews
Recent Review: To start with, one of the partners seems to do the on site assessments and measuring, etc.  The other partner is in the office and does most of the phone communication,  One is pleasant, bubbly and nice, and the other must get out of the wrong side of bed every day!  One bad day I can handle but every day?  So attitude is also important when things don't always go right.  Mis communications such as telling me that the workers will be there and then no show or no workers will be at your place tomorrow and then me coming out of the shower to hear a worker in my house.  This was an honest mistake not someone trying to come in on bad pretense but it put me and the worker in bad situation.  Needless to say I took the key from them and then had to either be home when the workers came or drop the key off to their office.  My experience with Home Base was several years ago and maybe they have improved with accuracy and customer service but I will never take the opportunity to find out. 

Reviews in Sherman to Install Pocket Doors

AJeff Holt DBA Holt General Contracting
We had a issue with our cottage foundation because of the severe winter.  Jeff Holt came out and did a site survey, he was very punctual and professional in explaining what needed to be done.  He provided us a quote which was very competitive with other quotes we had. We agreed on a start date and when the date arrived he was on the job site.  Jeff and his crew were very professional and looked after the property as they were doing the work.  As he got into the project he did things that went beyond what we had agreed to because it was needed.  When completed the job site was put back into order and you could barely tell the mess that was there only a couple of weeks ago. I'm planning on use Holt Construction for other projects we have planned in the future and have recommended him to our neighbors.
- Robert T....
AHireTheHelp.com
Someone was at my house to look at the job the same day I called!  The job was discussed and a price was agreed upon.  They started work right away. They not only found a great replacement door at a local retailer, but they found one on sale and passed the savings on to me!  The job was completed quickly and the area was left clean and neat.  They did a great job and I am very happy with my new door. I always know I can count on the folks at Hire the Help.  I know that the people they send out are screened and found to be trustworthy and reliable.
- Claudia R....
FHOME BASE
Rep. measured doors, assured me there was no issue with fit, or danger to cathedral window above the door. Composition was to provide better insulation, etc. Workers arrived, ripped out old frame. Attempted to install doors, they were the wrong size. This composition is not measured to fit by the company, but comes in standard size. They removed the new items that were just installed, put back in the ripped out and damaged old frame and attached old doors. Reordered doors - when they arrive, they do not fit properly - either the frame or doors are warped. After many months, order new door, still same problem. Spend the entire winter with rags stuffed in doors that do not seal properly. Home Base no longer responds to my phone calls. Their workmen have stated that they have done the best they can. I can see daylight, feel the extremely cold air, and the rags remain to close off the outdoor atmosphere. I used this company once before for a bathroom remodel. They installed the wrong sink-counter top/plumbing configuration for the existing cabinets. Had to rip out counter top and reinstall another type - not what I wanted. This took months to complete, but they did pay for the mistakes and I thought they would be good customer support and quality work for the doors. I was wrong. I would never recommend them to anyone. I have subsequently discover that almost everything they install is crooked or not measured properly.
- Karolyn S....
DHOME BASE
To start with, one of the partners seems to do the on site assessments and measuring, etc.  The other partner is in the office and does most of the phone communication,  One is pleasant, bubbly and nice, and the other must get out of the wrong side of bed every day!  One bad day I can handle but every day?  So attitude is also important when things don't always go right.  Mis communications such as telling me that the workers will be there and then no show or no workers will be at your place tomorrow and then me coming out of the shower to hear a worker in my house.  This was an honest mistake not someone trying to come in on bad pretense but it put me and the worker in bad situation.  Needless to say I took the key from them and then had to either be home when the workers came or drop the key off to their office.  My experience with Home Base was several years ago and maybe they have improved with accuracy and customer service but I will never take the opportunity to find out. 
- Karolyn S....