Business Description: Stonelove Masonry is a small team of skilled contractors based in Rochester, NY. We offer masonry services, general contracting, creative design, and restoration of historic buildings in both residential and commercial settings.
Business Description: Our mission is to bring families together for fun, relaxation, and a break from the daily stresses of life. Our heritage is building long-term relationships with customers, employees, suppliers, and installers by providing quality leisure products and services to families.
Recent Review: These installers were efficient, affable, familiar with the work, got it all done in one day. There's one small detail which I need to have them change, a detail I should have dealt with that day. Once it's done, I'll remove this sentence. I love this company and will always use them for any A/C or heating issues. I've used them for 15 years and appreciate their professionalism. They hire quality people. The salesman I've dealt with on two occasions (gas fireplace and this installation) explains things clearly and is very professional in his approach.
Recent Review: Mike is punctual, expedient, very fair price wise and at the end of the day it was like he haden't been there. Site was always tidy, and squared away at the end of the day. He was very pleasant to work with and displays all manners of professionalism. Work quality was as expected - right on. We plan on having Mike provide more service in the very near future.
Excellent, very happy with the outcome. There was one minor problem that could not have been foreseen. I was happy to accept in that condition but Dave was not and insisted on making the installation perfect.
- Lily F....
AMaster Chimney & Masonry
They were super friendly folks and spent time teaching us about the proper use of the new fireplace that came with our new home. Previously we had only had wood burning stoves. The work is perfect. Can't tell where the brick came out. The only additional comment that I would have is that they did leave behind a lot of random cement pieces. Not a big deal because it was just scattered in the garden.
- Melinda H....
AROC Home Designs
Fabulous!! We can't say enough about how happy we are with the work done by ROC Home Designs. Integrity is probably the first word that comes to mind when describing working with them. Knowing that we can trust that they work tirelessly to ensure quality and beautiful craftsmanship gives us piece of mind. We had walls replaced, new walls built, a new fireplace design and mantle, new bathroom, new closet, new hearth for another fireplace, new siding on the house, and new tile floors all done by ROC Home Designs. They are going to design and build a new master bathroom for us in the near future, and we can't wait!
- Peter B....
AGENESEE VALLEY CHIMNEY SWEEP
In November I had a new fireplace insert installed and had never heated with wood before . The imformation that came with the unit suggested that I have the chimeny cleaned after a couple of mounths so I called Genesee Valley Chimney Sweep. They had an emergency that morning with a customer that had a plugged chimney. They called to ask if they could be a little late as the other customer had no heat. I said that would be fine they follwed up with two more phone calls Just to keep me informed and they were only a little late.Good to know that if you really have a problem they will make the extra effort. They arrived put down throws over the floor and went to work.Very neat and professional. I had been trying to figure out if I was properly using the unit so I asked Chris a few questions. Chris was very eager to answer all of my questions and suggest other things that may be helpful to me. Chris was very very knowledgeable about wood stoves and explained to me that part of his service is to make sure that his customers understand the proper operation of their units. Chris has to be one of the most pleasant contractors that I have ever had the pleasure to deal with. He was not rushed and explained every thing as they went.
- Austin P....
I would highly recommend fireplace fashions to anyone looking for gas insert or other fireplace work done.
- Andre B....
ARochester Fireplace Inc.
Great group of people to work with. Sales staff were very knowledgeable and helpful. Installers were experienced and courteous. Did excellent job cleaning up as the job progressed.
- Katie H....
The fireplace installers were very professional. They covered the floors between the door and the fireplace with drop cloths. Fireplace Fashions arranged for a bucket truck to be used in the installation of the vent tubes in the chimney. Total installation was complete in 3 hours. The Valor G4 fireplaces sold in 2014 had an issue with the fan (separate manufacturer). Valor did not identify a replacement fan until Spring 2015. Our replacement fan was installed in May 2015. We love, love, love the fireplace and used it happily all winter. It will be even better with the fan for next winter. Fireplace Fashions was professional and courteous. There was some lack of communication about the fan issue, but other than that we were very happy with their service.
- Rebecca H....
Was interested in mounting flat screen TV over fireplace. Thoroughly looked at possible install options. Determined could not be mounted safely over fireplace and provided another option. Work was very high quality. Price very good. Excellent, professional work. Delighted!!!
- Leon W....
ACRICKET ON THE HEARTH
This experience went really well. We purchased the model of fireplace that we wanted and they came out and installed it for us. I have them come out yearly to clean and maintain the fireplace. My wife and I really love it.
- Roy W....
AIsaac Heating & Air Conditioning Inc
Excellent - I was able to make an appointment on short notice. The technician was prompt, knowledgeable, and courteous. He patiently explained all the work performed on the fireplace. I enrolled in a two-year maintenance program.