Recent Review: Showed up on time to do initial scope and measure, then made appointment for a 3 day job with 50% down. They finished the job in 2 days. I am very pleased with the product and the install and would definitely hire them again.
Recent Review: The house was built in 1961. It wasn't apparent that any major refinishing had been done to the floors, but it looked like something was done at some point in the past. The floor was faded where area rugs had been down for who knows how many years! Dwayne and one of his co-worker came in and sanded down the floors and repaired the floor where an old brink planter had been put in as a room divider. The floors were covered in some kind of wax, so it ended up taking longer to do the work and special sanding paper was needed. Tom kept me well informed of the progress of the work. When everything was done, the floors looked great!!! I couldn't be happier! I know no one who walks in the room will be able to tell where the old area rugs were or that the brink planter was ever there! The extra work and supplies ended up costing more, but Tom is very accommodating about the price difference. I plan to have more work done on my floors in the future, both refinishing and tile installation, and I will use them again. I highly recommend them to anyone needing floor work!!
Recent Review: Messner Carpet provided us with a prompt written estimate with details about the work to be done (unlike their competitor who we also consulted). They were organized and professional in all of our dealings with them. We had good communication before the scheduled installation date, and everything proceeded as planned. The workmen were pleasant, seemed to do a good job, and cleaned up well after themselves.
Recent Review: The floors look great. A couple of repairs/replaced boards also look great. They missed some details putting closet boards (for shoes) back in place but no big deal. If I had reminded them they would have done it. I would certainly bring them back for another job. The cost was ~20% lower than what was quoted by the bigger name floor companies around town.
Recent Review: Luke got the job because he was the quickest to come out and estimate the work. I called on a Saturday at 9, and he shifted his schedule to come out later that morning. We ripped up old carpet in our new house to discover some damage to the floors. Luke came in, got down on the floor to inspect some trouble areas, and went into the basement to inspect the sub-floor. He was able to schedule his team for early that week. Luke worked with 2 other guys, pulling up boards in the damaged areas, hand setting ever nail new and old, sanding the floors, and refinishing the natural oak. I saw the effort that goes into this type of work and it is definitely back-breaking hard work. Our floors came out nice, and Luke referred me to some other contractors he knew. All in all a great group of guys. Hardwood repair is expensive, price may be negotiable.
Recent Review: Excellent. They were professional in every way, on time, and the price was excellent. I had received the original quote in 2016, but had decided to delay the work by 1 year. In 2017, I contacted Donna, and within a few dollars, she honored that original quote. I highly recommend this vendor for hardwood floor refinishing. And they kept the work area very clean during the whole process; amazing. Thank you!
Recent Review: This went well. Messner has three service locations. We used the Pittsford branch. Two days after we requested an estimate, the vendor promptly appeared to measure. My brother selected the replacement flooring in the showroom. Installation occurred in two phases: first, the front entrance, downstairs half bath, and kitchen (same design pattern); then, the den (a different pattern). Each day, the installers arrived around 8:15 AM and worked without break until between 1:30 and 2 PM. They encountered no issues. The results are beautiful! The one issue we encountered: the vendor doesn't remove the construction debris. We contracted for a dumpster ($500) to accommodate that.
Reviews in Scottsville for Natural Stone Tile Installation
Brian and his assistant, were prompt and professional while working my newly purchased 1800 sq. ft. 1966 built ranch home in Penfield in June 2014. He replaced the kitchen floor with ceramic tile, installed new appliances, ( gas and water lines were needed ), cabinets cleaned and finished and added a conter top coffee bar. The entrance into the dinning room was enlarged to 48 in. and the dinning wall was removed opening both dinning living room as one room. The living room fireplace was redone in natural stone from ceiling to the floor with a gas insert installed.The interior was painted with two coats which included three bed rooms, two bath rooms kitchen, dinning / living room,hallways and new interior closet doors. A new closet was built to hold the stacked washer and dryer in the second bed room. The job took about two and a half weeks. The paint, stone, tile,counter tops were purchased by myself. I'm very satisfied by the results.
- Gregory H....
DBest Tile - Rochester
overall, the product was fine and what we were looking for. the sales person was knowledgeable and helpful although didnt go into details and ensure we understood store return policy. we ordered additional with the understanding that excess tile would be able to returned. store purchase, payment and pickup process negates the ability for the customer, unless fully informed prior to order, to understand that all stone tile purchase cannot be returned. the first time we were able to look at the physical bill receipt was after the tile was ordered, delivered, paid for and put into our vehicle. per store manager, store policy is no returns for stone tile, which is fine if customers are fully communicated to by the store that this is the case PRIOR to purchase. This was not the case with our purchase and the store manager was not at all focused on customer support and satisfaction, only on store policy. the store process is flawed and needs process modifications so that all customers are fully communicated to and understand return policies. we have been long time customers but will not return due to the lack of positive experience and customer handling by the store manager.
- Jerry C....
10/22/2016 Misc. ( Stair landings, walls and trim ) We wanted to update the stair landing areas of our split level home. We had Rochester Renovation replace the slate stone floors with a wood grain tile and replace paneled walls with drywall. It made a big difference. They did a great job. There were some quirky things that they had to work around like a knee wall and stone work, but it was really well done.
- Eric O....
Rick was extremely professional and it shows that he enjoys his work. We had 21 square feet of kitchen backsplash that was done flawlessly. Rick was responsive, prompt, dog friendly, clean, organized, and a true expert at his craft. We are detail oriented people thAt find the smallest imperfections that need to be fixed and we couldn't be happier with Rick's work. We look forward to working with him in the future.
- Anthony Z....
Rick did a beautiful job of installing floor to ceiling polished marble tiles and a travertine stone floor in our family bathroom. He demolished the old bathroom down to the studs, removed the old cast iron tub, and installed new concrete board on the walls. He also installed the new tub and plumbed in the new tub faucet. Rick is a pleasure to work with. He is very professional, always cleans up each day and is very punctual. He is very meticulous and his years of experience tiling really show in his work. All of the tiling is beautifully aligned around objects and corners etc., and he finishes off every small detail. He was always very receptive to our ideas about how we wanted the tiles installed. He thoughtfully advised us when our ideas were not quite going to work and he came up with some great alternatives. The end result is absolutely stunning and we are overjoyed with our new bathroom.
- Stephen E....
We could not have been more pleased with the quality of the work that was performed. Rick responded to us promptly, scheduled the job within two weeks, and completed work in four days. He has a strong work ethic.He kept work site neat and cleaned up after each day's work. We highly recommend his services.
- Karyn D....
AMALLO HOME IMPROVEMENTS
Remodeled the kitchen that was in circa 1960's condition We were informed of the steps of the demolition and construction process so that we could minimize disruption to our daily routine . - Removed old cabinets and old lineoleum floor - Tore out the walls and ceiling to the studs - Rewired the kitchen - installed walls and ceiling with new receptacles, light fixtures, - Installed stone tile floor - Installed new cabinets with stone countertops, stove top, sink and double ovens - Installed range hood Job was done professionally, all tradesman came in their turn and worked very efficiently.When adjustments were required, we were informed in a timely manner and the adjustments were made in a manner to accommodate our schedule.
- Ronald S....
Everyone was nice enough, but every step has been characterized by delays and rework. Job 1: delayed due to scheduling error. I am expected to seal the stone floor myself -- not included (or offered) in $4500 job! Job 2: no one spec'd the job correctly. Delays. Rework. "Finished" job now reveals that baseboard was removed and not replaced. Fantastically expensive. Clearly do not understand how to do customized installations. Job 3: sink faucet not installed by plumber... subsequent leaking, trip lever does not work, poor installation overall. An actual plumber is required to come back and do the job correctly What were supposed to be wonderful, beautiful projects have left me feeling bitter and ripped off.
- Susan P....
Aaron notified me of the time he would arrive for the job. He was an hour late, but called ahead to advise me. The job took about 4 hours. The floor around the stack was repaired properly and the flooring was installed. The new floor looked great. A plumber was able to successfully install a new toilet on the repaired floor.
- Michael L....
AHall-Mark Renovations Inc
Bill did an excellent job! Not only did he do everything we wanted and asked for, he made several helpful suggestions that we adopted. His workmanship is top-notch. His professionalism, demeanor, and work ethic are beyond reproach, and his knowledge and skills are outstanding! We will definitely hire Bill in the future for upcoming projects. Bill provides more "bang for the buck" than anyone I have seen... bar none!