Recent Review: Frank was very responsive and thorough in his pre-quote work and in helping to recommend products for our kitchen renovation. This included new cabinets, countertops, sink, range hood, flooring, electrical work, and plumbing. The designs that Frank put together were close to what we had talked about but I didn't feel that they incorporated some of the input that we provided about layout and placement of certain items. My major concern, though, was that when providing us with the quote, Frank said "Your house is valued at $xx,000 and based on the average cost of a remodel in percentage of house value, your kitchen remodel SHOULD cost $45,000...and that was what his quote was. I got the impression that his quote was based not on what we asked for or what we needed, but on what would be the maximum amount you should spend on a kitchen remodel based on the home value. I recently spoke to a friend who had the exact same experience and this was also something that stuck in their mind. Recommendation to Frank is to not use this as part of his quote proposal to the customer.