Rich is very knowledgable. After thoroughly examining my dishwasher, he determined it was not leaking. He guarantees his work and if it proves to be the source of the moisture he will be right back and no service call charge.
- Carolyn S....
Sails person was Renee Underwood, who was very professional and helpful. The installation went very well. Prompt and Professional.
- Larry P....
We would never use them again. He forgot to put the hose in the drainage and water went everywhere. When my wife called them, he tried to explain to her how to fix it. We were not compensated. He was nice.
- John A....
ACALHOUN'S APPLIANCE REPAIR
He did his usual fine job! He's VERY punctual, courteous, professional, and reasonably priced...............a great guy! I highly recommend him.
- Judith B....
ACALHOUN'S APPLIANCE REPAIR
Dave came within a couple of hours of our initial call, and was able to quickly diagnose and correct the problem. (We had checked the breaker, but forgot about the seldom used cutoff switch tucked away on the kitchen wall, which had somehow gotten turned off.) Dave apologized for having to charge us for a service call, but we told him we've spent larger amounts of money on stupider things. :-)
- Kevin T....
ABMR Plumbing Heating & Contracting
Roger outlined the scope of the job and provided an estimate of the costs. He delivered on all aspects.
- Maureen B....
FANTHONY'S TV & VCR SVC
If all this detail bores you, just skip to June 7th below--his statement says it all. May 29th, 2012: He couldn't find anything wrong with the dishwasher even though I had explained that the wining / grinding noise was intermittent. I suggested that the problem was perhaps a bearing in the pump or motor. He seemed to agree, but he was blunt and unfriendly in general. This is where the Wheels started to come off the wagon. Wheel #1: He went on to state that the repair would be too expensive and that the Warrantor (Lowes) would simply "buy out the contract". I took this to mean that they would simply return the price of my warranty purchase (about $250) and leave me with a broken dishwasher -- essentially as if I never had a warranty to begin with. This got me very upset. Wheel #2: He then suddenly changed his tune and said that Lowes would probably have me go pick out a new, non-matching dishwasher that I would have to install myself. This served to leave me doubly upset. That's when he left without saying any other words of encouragement. These ridiculous statements turned out to be wrong but I didn't find out for a week!I didn't hear anything from him for a week until he called on June 4 saying that the "parts had arrived" and that he would be out the next day in the morning. June 5th: While I was at work, he arrived late and (presumably) installed the parts. My wife says the only thing she did was show him where the water shut-off is. HE WAS NEVER TOLD TO DO ANYTHING ELSE BUT FIX THE WASHER AND PUT IT BACK WHERE IT WAS. Wheel #3: I came home to see that the dishwasher was reinstalled in a different position. It now sticks out from the surrounding cabinets, and is lower in its cavity leaving a LARGE GAP between the top of the washer and the countertop. My shims were apparently removed. It no longer fits in the space that I had carefully prepared for it. Worse yet, it was now MUCH NOISIER because of the large gap and because all the extra foam I had installed was GONE. June 7th: I called him in the afternoon to ask why he decided to undo all my work and reinstall the washer in a different postion. He said my wife had approved it. This was a simply not true. I said I wanted the washer reinstalled to its original position. Wheel #4: His reply was, "I'M DONE WITH THIS JOB. YOU'LL HAVE TO DO IT YOURSELF."I think his statement says it all. I have contacted Lowes and they are sending out another repairman to fix his work. He needs to find a line of work that doesn't involve customer contact. YOU need to stay away from him.
Business Description: Repairing all in home major appliances. Refrigerators, washers/dryers, dishwashers, stoves,boilers, etc. 5+ years experience on all makes and models. Available to work on weekends as well.