From the moment Robert came to give us the estimate, we felt extremely comfortable with him, much more so than the other landscapers we had give us estimates. He had great ideas right away about how our backyard could look, and took time to go over all of the options with us. He emailed us an estimate within a day, and it gave us individual prices for all of the different phases of the project, so we could pick & choose as needed to stay within our budget. We never felt pressured to do something, or to add services which didn't fall within our budget or our own ideas. Once we decided to move forward, the original timeframe to start was approximately 5-6 weeks, but they were actually able to begin with 2 weeks, due to another project being postponed. Robert was very collaborative in terms of picking plants, trees, and flowers for our yard, making recommendations, and listening to our ideas. When they began, Robert and his crew were very professional and friendly. They had the entire project done in about 5 working days. There were really no snags at all throughout the entire project, and any small issues that came up were addressed immediately. In fact, they even included a small path connecting our new patio with a shed at no additional cost. Any questions or comments sent to Robert via email were always returned promptly. Overall, we couldn't be more pleased, and would not hesitate to either use All Natural Landscape again, or to recommend them to anyone.