Bob Ryder was engaged initially to paint the exterior of our house, with all the preliminary work of power washing, scraping, sanding any loose paint, etc, as well as any needed shake replacement, some trim carpentry work, as well as two storm door installations. Painting, and its prep work were never started. Some exterior shakes were replaced, however one shake is cracked, and there remains too wide a gap on some of the corners in the front of the house. No one ever came back to fix them. Needless to say, they were never painted. Our Lawson storm door was removed in the process of replacing the trim around it. Besides the fact that the door was not reattached to fit perfectly flush as it had done originally, and does not close evenly anymore. a portion of the outside vinyl bottom trim was torn, leaving a hole under the door, and concrete crack, which no one returned to remedy. We had Bob Ryder specifically measure for two Anderson storm doors so that it would be exact, and when an attempt was made to install the door I was advised by Bob that it was the wrong size, and too small to fit the opening. Bob returned it to Home Depot,and he was told that it was his mistake in measuring the door itself, instead of the opening space size. The doors were not returnable. His carpenter had great difficulty, and Bob said that the carpenter could not read the installation instructions. When the second Anderson storm door was being installed, which was also was too small, and an unsightly filler with some holes it it was placed on either sides of the door. The adjustment that the carpenter made to the framing resulted in insufficient space for the door handle to pass through in order to close. He proceeded to hammer at the frame, and then hacked a jagged hole into it so the door might close, although it still caught a bit. When I expressed concern, he said he would bring a file the next day and smooth it a bit so "we would not cut our fingers." It's unbelievable that any responsible carpenter would do such exceptionally poor, and totally unacceptable work that actually damaged a new frame, This door installation was never completed, and is left in a deplorable state. We were repeated assured that they would be returning to power wash the house so they could begin painting. The power washer had been left in our garage, and we were told they would be using it for us the following week, however, they never did, and we were surprised when instead Bob removed it on May 31st. We have not seen him since that date. I phoned Bob to let him know that the replacement storm door screen that they damaged had come in from Home Depot, and he said he would pick it up. I made a second phone call a week later to tell him Home Depot had called again. He never responded to my voice mail, and never picked up the screen. We have made repeated phone calls to Bob Ryder's cell phone, and left messages expressing concern, and requesting call backs. My last message was on his home phone on June 17th, but Bob Ryder has not given us the courtesy of a return call, and we are left with damage, incomplete door installation, repairs that need to be addressed, and a house that has not been painted. It would appear the Bob Ryder has broken his contract by leaving this unfinished job, not even starting the painting process, and not returning any of our phone calls.