Recent Review: Seldom do I write negative reviews, but I believe this company deserves it, due to their unethical, unprofessional and erratic behavior. To keep this brief: three out of the four times my wife and I scheduled an appointment to have our bathtub re-glazed, they were no-shows. Not only this, but they did not have the decency to even call and let us know, we had to call them, which, without fail, they always provided us with some outrages excuse. The time in which they did come, they were an hour late. They left a few air bubbles and marks in the tub, which they said they would come back to take care of. They failed to show up and call the next TWO times we scheduled an appointment. This is only a brief version. My wife and I each work two jobs and we had to take off to get stood up by these people, not even to have the integrity to call and apologize. Disgusting, pathetic and unreliable, I hold severe reservations for this company and I most highly recommend you look elsewhere for your future projects.
Recent Review: Excellent experience. Company provided color samples beforehand to assure that color of glaze matched what we wanted. Company was accessible and responsive to our calls. George came on time and worked diligently and efficiently.
Business Description: 5 Star Refinishing is an experienced bathtub refinishing contractor, who offers commercial and residential bathtub refinishing, bathtub reglazing, tile reglazing, sink refinishing, floor reglazing and bathroom stalls services in Bronx NY. Call us now!
Business Description: Better Tub Glazing & Refinishing prides itself on being the go-to choice for clients in Brooklyn, Manhattan and Queens for Bathroom Remodeling, Bathtub Refinishing, Bathtub Glazing and more. Remodeling your bathtub, also known as glazing or re-glazing, is the way to bring an old bath back to pristine condition at a fraction of the cost of replacement. If you have 1, 2 or 100 bathtubs and are looking to have them brought back to the way they used to be, then you have come to the right place.
Joseph Mangrella, with Diamond Plumbing and Drain Cleaning, LLC, has very poor work quality, and customer service: - The tub moved after being installed. Joe just told me to use some spray foam. This didn't help. I had to figure this out on my own using mortar and extra wood. - Tub was not installer correctly, the waste pipe under the tub leaked, which another plumber needed to fix. - Joe installed the posi valve and tub placement out of line, which forced me to buy a valve extension. A good plumber would never make this mistake. - The shower head, posi valve, and spout was not aligned vertically, which does not look good. - The copper pipe for the spout was loose and came out at an angle. This caused a problem installing the new spout properly, with a big gap between the tile and spout. Joe simply left the job without installing it properly, leaking behind when wall turning on the shower. When I asked him to come back and fix the bath spout, he wanted another $150, on top of the $950 I already paid him to install the new tub. I had to hire another plumber to fix the problem. I would never hire Joseph Mangrella, with Diamond Plumbing and Drain Cleaning, LLC.
- Chris B....
BSessa Licensed Plumbing & Heating Inc
Job was completed however the faucet was not installed. I was told that it would not work...yet the price I paid for complete installation was not reduced.
- Olivia J....
ASal Manzo Plumbing & Heating Inc
We initially chose this company because the other 3 plumbing companies we called didn't pick up the phone. We were given a time window of 3-5pm but Mike arrived a little over 3pm which was a pleasant surprise. He assessed the situation and was able to remove the old spout and replace it with a new one on his van. He was neat (he had his booties) and quick. He made small talk with us and we would be more than comfortable using his company again. Thank you for your prompt response and professionalism!
- Kimberly A....
ACarmine P. Aumenta Plumbing & Heating NJ
I had a pipe that was part of my bathtub plumbing leaking inside the wall as well as a drip from the bath faucet. I called Carmine and quickly came to inspect and did some intial work to see what the problem was. As there was no other way of entry, the best course of action was to bust one of the tiles on the wall to work on the problem. it was a really tight space and I was glad that he only broke the one tile and was able to get into the wall and do what needed to be done to fix the plumbing and replaced some of the parts. Both Carmine and his son were very easy to get along with, informative, and professional. I'm really happy with the work they did in such a small space. The work was done in two separate sessions. As they don't do the tile work, they were also able to refer me to a tile guy they normally work with so that I could replace and mount a new piece of tile where the broken tile used to be. His work and profressionalism was top notch as well. Overall, the whole experience was great and will definitely use their services again in the future should I need to. Thanks guys!
- Christopher N....
AMCKENNA PLUMBING & HEATING
Mr. McKenna arrived promptly for both the estimate and the service. The work was performed as agreed upon, tested thoroughly and the work area cleaned up. The replacement parts were better quality than the original.
- Walter T....
BTeam Electric Plumbing & Air
He was punctual professional but not warm, very matter of fact. The tech explained that he could use the entire kit because it was for the new plumbing technology and my plumbing was installed in 1998. I had the kit for over a year and did not want to put off installing it another day so I told him to use the portion that he could and I would try to return the rest. I was shocked when he told me it would be an additional $208. when I already paid 99 for 200 worth of services. This meant I paid 307 for an incomplete job. I feel I was grossly overcharged and will never use them again.
- Barbara K....
BSteve Scillieri Plumbing & Heating
He lied all ne water line, ripped out all old plumbing, installed new gas lines, and rough plumbing in bathroom and installed bathtub and has pipes ready to hookup after contractor finishes the sheet rock.
- Barbara W....
AWYNNE PLUMBING & HEATING CO
Truly excellent service and excellent professionalism. Cleaned up after themselves, went out for correct parts, explained everything clearly, were extremely pleasant, polite and helpful. Only downside, they were delayed by an emergency but other than that I was completely satisfied. Would highly recommend.
- C W....
AArtistic Pro GC Corp.
Alfonso is an excellent craftsman. He was on time, efficient, capable, and thorough in his work. He charged a fair price for his work. He is polite and easy to work with. Alfonso is dedicated and motivated person. He did not look for any short cuts and tried to do a quality job and worked 3 days for long hours to make sure the job done was of high quality and on time. He also completed the work without leaving loose ends. He discussed the work as it progressed, gave his feedback and was receptive to our suggestions. He was referred to us by a friend and we are happy to have found him. We would definitely call on him again.
- Sanjeev J....
AVALUE PLUMBING & HEATING, Inc
This company gave me the soonest appointment. They arrived approximately on schedule and worked quickly. They warned me that there might be a problem because of the age of the pipes, but fortunately there was none. Originally, they were called just for that bathtub, but I asked if they could also look at the kitchen. They did and were able to do that work as well, for a reasonable additional cost. I would definitely call them again.