Oxford Toilet Installation

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Angie's List : Local Reviews : Plumbing : NY : Oxford : Oxford Plumbers : Oxford Toilet Installation
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88
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Recent Review: I had a toilet leaking from the base of the tank.  The toilet was a discontinued model and the cost of attaining the part and labor charge for repair would have been $240.  I did think THAT was a little expensive, but they gave me an alternative to install a new toilet, with the price of the toilet and labor included, for a total of $395 (before $25 coupon for new customers).  It didn't seem like much more to just have them install a new toilet and to avoid future problems with a discontinued toilet model, so I had them install a new toilet instead of repairing the old one.  They had already spent a couple of hours diagnosing the issue with my problem toilet and searching for parts - They did not charge me for all of that time on TOP of installing a new toilet.  They just charged me for the price of installing a new toilet without counting the cost for all the time they spent trying to fix the old toilet.  I was very grateful for that, and the price was extremely reasonable.  Their receptionist, Kathy, was extremely courteous.  She even called me earlier in the week to offer to push up the appointment if I was available.  Did a great job of keeping in contact.  The plumber was very nice - we talked the entire time and he even gave me some advice about my hot water heater.  Had good attention to detail - picked up after himself, and even wiped down the brand new toilet to make it gleam after installation.  I would highly recommend them to anyone looking for a plumber in the future.  I plan to use them again for future calls.
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Recent Review: They did a good job on that. I have used them quite a few times in the past. They have always done good for me.
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Recent Review: they did a very good job ripping everything out of the bathroom and replacing a new tub and shower, new toilet , tile walls and floor tile. They replaced the floor with sub flooring and parts of the wall that was bad. very happy with the whole job.
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Recent Review: We had Mr. Kochis come out late August and give us an estimate on four sinks and hot water heater work.  Unfortunately the flood happened and put everything behind schedule.  As time went on we kept adding jobs (kitchen drain basket and trap and new toilet) so the cost increased.  After Mr. Kochis was able to deal with his own flood problems as well as other jobs he had, he was able to complete our work.  He and his fellow worker spent the day here.  They were both very professional and did an excellent job.
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Recent Review: Mr. Baker showed up on the dates he promised, He had a couple of workers that worked under his direction. He took the time to explain to us what he was doing. He even suggested a different fixture than what we had purchased as well as a couple of other alternate ways of doing things. When we encountered a problem in one of the bathrooms, we came up and spent several hours investigating the issue and was able to prove to us that it was not a plumbing issue (which the contractor had indicated he thought it was).
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Recent Review: It went GREAT! First of all, he arrived exactly when he said he would! I asked him in for an estimate on repairing the (wooden) bathroom floor around the toilet where there had been water damage. I had already removed the old toilet. I had to go to work but my parents were in the house. He brought a helper; they pulled up the floor but found there was no subfloor, just the structural 2x4s. He called me at work right away and offered to put down a new floor, but suggested instead that we use the old floor as the subfloor and lay the cement board right on top of it, which made sense to me, I told him to go ahead. He kept in constant touch with me regarding supplies and costs and was very patient when I called him and asked for the exact measurements of the floor so I could get the right amount of tile. He was also very respectful of my parents and got along great with my dog. He also made sure the outside door stayed closeo the cat couldn't get out. He cleaned up great afterwards, and emailed me the invoice, which was exactly what he said it would be. I managed to get back home before he left and he was very generous with advice on how to proceed with installing the new toilet. I am happy with his work and went ahead and tiled the floor myself. I also installed the new toilet which STILL LEAKS so Rob Severs will be The Guy I call back to look at it.
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Recent Review: Before he started the bathroom job, he kept telling me he didn't like epoxy grout.  I finally asked him if he wanted to do it or not, because I could get tile men from the tile store who have worked for me before and done good jobs.  He said he could do it; he just didn't like it.  When the shower was done, I had to take a scraper and scrape the face of each tile because, though you could only see a couple places where grout residue was left, if you ran your hand over the tiles, they were rough to the touch.  He was very accommodating at the beginning and during the early jobs.  However, I found that his mood deteroirated on the big job and his sarcasm increased.  I think his surliness was caused by the fact that the job took longer than he anticipated.  He rarely put in a full day here, going to other jobs "because he couldn't start anything else here".  On some days that was true but on other days, I thought he could have done something else to keep the job moving. In summary, he did a good job on the small jobs that only took a few hours.  The tiles were placed and cut well but the finishing work was not good.  I think corners were cut to make up the time.  Through the years I've had jobs done in two different houses and never have I had messy workers till this job.  I had to touch up walls after floors were laid and again after other work was done.  He didn't like the way I painted the bathroom so he touched it up and put paint on the ceiling edge, which I went over.  My work may have been a tad short of the wall edge but it looked better than having paint on the ceiling.  There are marks on the stairs where I cleaned grout off the carpet and it didn't all come off.  It's the same carpet that has the hole I made by not having the lid on tightly. The amount spent, above, is the approximate labor quote for all the jobs he did here. ----------- It's 11/10 and I'm still scraping the slate from my August job, trying to get the grout off.  I am not exaggerating when I say that some of the tiles I've gone over as many as 8 times, getting a little off each time.  I've used a metal scraper, diluted muriatic acid and just now tried a wire brush.  NEVER let this man work in your house.  Before the big job, I recommended him to a friend and he installed a counter badly and she will never use him again. It's now 3/2014 and I just got an estimate to tear up the shower and floor so that I can get rid of the shoddy work done by this contractor.  I'll be set back $6900 but I won't keep finding other mistakes and will have a quality job when it's done.  It sickens me to have to spend it but I cannot stand to use the bathroom since all I see are the mistakes and careless work.  The comment I made above about the tiles being placed well is not true; it's one of the discoveries I made in the intervening time.  He didn't even install the threshold correctly, making the tile job more difficult.  It should have been centered within the door jamb, not sticking into the bathroom.  On the ceiling of the shampoo nook, there's a big glob of grout that wasn't wiped off.  There was grout left on the inside of the shower curb so that it always looks dirty.  The drain plate is sticking up and there's a depression around it where the water won't drain out because he didn't know how to install river stone tile.  The bench tiles were cut and placed wrong, leaving at least a 3/8" gap between the seat and wall that is badly grouted.  About half the epoxy grout was wiped off, leaving just mortar.  So the grout lines are two different colors.  Transparent caulk was not used on the shower door installation and there was a gap left, allowing water to leak out.  At the end of a grout run on the outside, he didn't bother to wipe off a "rooster tail" glob of grout and that's now frozen in time.  The new tile man said that, "He wasn't much for finish work, was he?".  He wasn't much for any kind of detail work at all, start, finish or in between.  So, I will have this mess torn out and after I spend over $6200 will have a truly beautiful bathroom.  Do NOT let him near your home for anything!  With luck, this will be done before summer arrives.  I can't wait to get the nightmare over, even if it means spending more money.  It will be worth the peace of mind.

Reviews in Oxford for Toilet Installation

APetcosky & Sons Plumbing Heating & A/C Inc
I had a toilet leaking from the base of the tank.  The toilet was a discontinued model and the cost of attaining the part and labor charge for repair would have been $240.  I did think THAT was a little expensive, but they gave me an alternative to install a new toilet, with the price of the toilet and labor included, for a total of $395 (before $25 coupon for new customers).  It didn't seem like much more to just have them install a new toilet and to avoid future problems with a discontinued toilet model, so I had them install a new toilet instead of repairing the old one.  They had already spent a couple of hours diagnosing the issue with my problem toilet and searching for parts - They did not charge me for all of that time on TOP of installing a new toilet.  They just charged me for the price of installing a new toilet without counting the cost for all the time they spent trying to fix the old toilet.  I was very grateful for that, and the price was extremely reasonable.  Their receptionist, Kathy, was extremely courteous.  She even called me earlier in the week to offer to push up the appointment if I was available.  Did a great job of keeping in contact.  The plumber was very nice - we talked the entire time and he even gave me some advice about my hot water heater.  Had good attention to detail - picked up after himself, and even wiped down the brand new toilet to make it gleam after installation.  I would highly recommend them to anyone looking for a plumber in the future.  I plan to use them again for future calls.
- Adrien M....
BEvans Plumbing & Heating Inc
They did a good job on that. I have used them quite a few times in the past. They have always done good for me.
- John R....
AKiefer-Randall Construction & Remodeling LLC
they did a very good job ripping everything out of the bathroom and replacing a new tub and shower, new toilet , tile walls and floor tile. They replaced the floor with sub flooring and parts of the wall that was bad. very happy with the whole job.
- Don W....
AEvans Plumbing & Heating Inc
Called for appointment and got one quickly within the time frame I needed. Called and then arrived when I had requested. Quickly fixed the problems. The repairman was professional and personable.
- Michael C....
AKOCHIS REFRIGERATION & AIR
We had Mr. Kochis come out late August and give us an estimate on four sinks and hot water heater work.  Unfortunately the flood happened and put everything behind schedule.  As time went on we kept adding jobs (kitchen drain basket and trap and new toilet) so the cost increased.  After Mr. Kochis was able to deal with his own flood problems as well as other jobs he had, he was able to complete our work.  He and his fellow worker spent the day here.  They were both very professional and did an excellent job.
- Marcia G....
ABakers Plumbing & Heating
Mr. Baker showed up on the dates he promised, He had a couple of workers that worked under his direction. He took the time to explain to us what he was doing. He even suggested a different fixture than what we had purchased as well as a couple of other alternate ways of doing things. When we encountered a problem in one of the bathrooms, we came up and spent several hours investigating the issue and was able to prove to us that it was not a plumbing issue (which the contractor had indicated he thought it was).
- Maryellen S....
APicture Perfect Home Improvements
It went GREAT! First of all, he arrived exactly when he said he would! I asked him in for an estimate on repairing the (wooden) bathroom floor around the toilet where there had been water damage. I had already removed the old toilet. I had to go to work but my parents were in the house. He brought a helper; they pulled up the floor but found there was no subfloor, just the structural 2x4s. He called me at work right away and offered to put down a new floor, but suggested instead that we use the old floor as the subfloor and lay the cement board right on top of it, which made sense to me, I told him to go ahead. He kept in constant touch with me regarding supplies and costs and was very patient when I called him and asked for the exact measurements of the floor so I could get the right amount of tile. He was also very respectful of my parents and got along great with my dog. He also made sure the outside door stayed closeo the cat couldn't get out. He cleaned up great afterwards, and emailed me the invoice, which was exactly what he said it would be. I managed to get back home before he left and he was very generous with advice on how to proceed with installing the new toilet. I am happy with his work and went ahead and tiled the floor myself. I also installed the new toilet which STILL LEAKS so Rob Severs will be The Guy I call back to look at it.
- Alecia O....
APetcosky & Sons Plumbing Heating & A/C Inc
Making the appointment was fairly easy and the woman on the phone seemed thorough and helpful. They have a showroom where you can purchase a toilet directly from them that I didn't know about, but I'm not sure how their pricing compares to places like Home Depot where we purchased our toilet. They told us the rate would be $95 an hour to install a toilet that wasn't purchased from them and asked me if I had checked that the rough in of the new toilet would fit in the space and if the old toilet was one or two piece (because it affected how many plumbers would need to come). The plumber arrived within the time frame given and introduced himself and I took him up to the bathroom. He got to work right away removing the old toilet. He eventually asked me what I wanted to do with the old toilet and being new to the area I asked his advice because we weren't sure how to handle it in this area. He seemed surprised and told me the person who made the appointment should have told me that they would remove the toilet for a fee of $25. I told him we'd pay it then as it'd be easier than figuring out where to get rid of the toilet ourselves or having a toilet sitting on our curb for weeks (we're still getting used to the area and had a christmas tree that was just never picked up because we missed the specific day). He got back to work and removed the old toilet and installed the new one with no hiccups and in a professional efficient manner. Once the work was done he let down his guard while I checked the bill a bit and pet our shih tzu puppy and talked dogs for a bit. I appreciated him doing this while he was "off the clock" and thought that it was nice. He also mentioned that because they never mentioned the fee to me on the phone that he was waiving the toilet removal fee. All in all very nice and professional experience. The only problem was I had wanted an estimate on some more work we need done and the man they sent said he was unable to that and we needed his manager to give estimates because he controlled the pricing. I'll have to chalk that up to me being a first year home owner and just not knowing how these things work. We will be going back to Petcosky & Sons for our future work.
- Michael K....
APicture Perfect Home Improvements
Rob is a nice guy. He's the kind of guy who feels like a friend and I trusted him with my property, gift cards for purchases, and to do a quality job at a fair price. I choose Rob based on his Angie's list referrals and the fact that he was the only contractor who responded and followed up to my query. The tough part about working with Rob is that he is a solo operation (most of the time) so we had to wait several months for him to be available for the job. Fortunately our timeline was flexible so it worked out for us. He did a nice job by calling each month to let us know the status of his other projects and when we might expect to get started. When he started he actually had to take a few days off because he came down with a cold, but again he had good communication skills to let us know when he could resume. This is the challenge of hiring an owner/operator. He did a nice job in retiling our main bathroom. The house had its original tiles on the floor and walls from the 1960's which he had to dig up, smooth out the base, and lay down new tiles. He also installed a new bathroom vanity, 2 mirrors, new light fixture, & towel racks as well as painted the walls and ceiling. He did break the top on our toilet when he moved it out, but he was diligent in getting a replacement part to fix it. He was very good about keeping the worksite in good condition and minimizing the impact it had on other parts of our house. He disposed of garbage, and his fee was much more reasonable than for is to pay our trash service. He then proceeded to do our 2nd bathroom in the basement which was a total redo. This first included ripping up carpeting and removing all items. He put in tiles on floor and around shower, built a shower, installed toilet, vanity, mirror, fan/light, ceiling tiles. He did both bathrooms in 2 months as well as a few other projects including fixing a hole in the ceiling of our kitchen. And Turing in a new storm door. We went over budget which I wasn't as happy about but that was mostly because my husband and I wanted some more expensive items than we initially planned. But the result is we now have 2 beautiful bathrooms the way we wanted and we can enjoy using. Working with Rob is easy. We setup payment plans to spread the payments out over the schedule of the project. His rates are fair and he only bills you for his working time. The projects took lots of time and used skills we didn't have. Rob did so much and was always upfront and honest. I will definitely call Rob for future work.
- Lisa A....
FRWL Painting & Handyman
Before he started the bathroom job, he kept telling me he didn't like epoxy grout.  I finally asked him if he wanted to do it or not, because I could get tile men from the tile store who have worked for me before and done good jobs.  He said he could do it; he just didn't like it.  When the shower was done, I had to take a scraper and scrape the face of each tile because, though you could only see a couple places where grout residue was left, if you ran your hand over the tiles, they were rough to the touch.  He was very accommodating at the beginning and during the early jobs.  However, I found that his mood deteroirated on the big job and his sarcasm increased.  I think his surliness was caused by the fact that the job took longer than he anticipated.  He rarely put in a full day here, going to other jobs "because he couldn't start anything else here".  On some days that was true but on other days, I thought he could have done something else to keep the job moving. In summary, he did a good job on the small jobs that only took a few hours.  The tiles were placed and cut well but the finishing work was not good.  I think corners were cut to make up the time.  Through the years I've had jobs done in two different houses and never have I had messy workers till this job.  I had to touch up walls after floors were laid and again after other work was done.  He didn't like the way I painted the bathroom so he touched it up and put paint on the ceiling edge, which I went over.  My work may have been a tad short of the wall edge but it looked better than having paint on the ceiling.  There are marks on the stairs where I cleaned grout off the carpet and it didn't all come off.  It's the same carpet that has the hole I made by not having the lid on tightly. The amount spent, above, is the approximate labor quote for all the jobs he did here. ----------- It's 11/10 and I'm still scraping the slate from my August job, trying to get the grout off.  I am not exaggerating when I say that some of the tiles I've gone over as many as 8 times, getting a little off each time.  I've used a metal scraper, diluted muriatic acid and just now tried a wire brush.  NEVER let this man work in your house.  Before the big job, I recommended him to a friend and he installed a counter badly and she will never use him again. It's now 3/2014 and I just got an estimate to tear up the shower and floor so that I can get rid of the shoddy work done by this contractor.  I'll be set back $6900 but I won't keep finding other mistakes and will have a quality job when it's done.  It sickens me to have to spend it but I cannot stand to use the bathroom since all I see are the mistakes and careless work.  The comment I made above about the tiles being placed well is not true; it's one of the discoveries I made in the intervening time.  He didn't even install the threshold correctly, making the tile job more difficult.  It should have been centered within the door jamb, not sticking into the bathroom.  On the ceiling of the shampoo nook, there's a big glob of grout that wasn't wiped off.  There was grout left on the inside of the shower curb so that it always looks dirty.  The drain plate is sticking up and there's a depression around it where the water won't drain out because he didn't know how to install river stone tile.  The bench tiles were cut and placed wrong, leaving at least a 3/8" gap between the seat and wall that is badly grouted.  About half the epoxy grout was wiped off, leaving just mortar.  So the grout lines are two different colors.  Transparent caulk was not used on the shower door installation and there was a gap left, allowing water to leak out.  At the end of a grout run on the outside, he didn't bother to wipe off a "rooster tail" glob of grout and that's now frozen in time.  The new tile man said that, "He wasn't much for finish work, was he?".  He wasn't much for any kind of detail work at all, start, finish or in between.  So, I will have this mess torn out and after I spend over $6200 will have a truly beautiful bathroom.  Do NOT let him near your home for anything!  With luck, this will be done before summer arrives.  I can't wait to get the nightmare over, even if it means spending more money.  It will be worth the peace of mind.
- Lauren M....