Oxford Hardwood Floor Installation

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Business Description: WE do NOT do installation! Mill Direct - National Wholesaler Distributor Hardwood Flooring & Decking. 17 years ago, we started with a simple goal: to offer the finest exotic Brazilian hardwood floors available, online. We are an innovative flooring company that offers honest, knowledge-based, outstanding personalized service delivered with integrity and respect.We believe an informed customer is a happy customer. Our team of specialists, with over 45+ years of combined experience, is here to help you make the best decision for you and your project. We offer only the highest quality of hardwood products for the best available price, and no seconds or odd lots, allowing you to buy with confidence. We offer total value of the highest quality product coupled with outstanding service based on integrity providing assistance and support before, during, and long after the sale. We warranty our products and stand behind them. We work directly with the largest and best mills globally, giving us unmatched access to the highest quality and volume of flooring stock while other companies may be limited. We care about our customers and our community while minimizing any negative impact on the environment. Experience You Can Trust Brazilian Direct Ltd. Exceeding Customers Expectations Nationally for 12 years. Mill Direct - Premium Exotic Hardwood Flooring, Lumber and Decking. ------------------------Best BBB in the Industry after 1years! Better Business Bureau - Brazilian Direct Ltd. Accredited BBB with A+ after 10 years. (QUALITY Matters) Since registering our business with BBB 12 years ago (Brazilian Direct Ltd. has been BBB accredited since 8/19/2004) Brazilian Direct Ltd. has an A+ rating with BBB. ----------- http://www.bbb.org/washington-dc-eastern-pa/business-reviews/manufacturers-and-producers/brazilian-direct-ltd-in-quakertown-pa-75001117
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Business Description: Stanley Steemer has been providing cleaning and restoration services for both residential and business customers for more than 60 years. They offer multiple services, including carpet cleaning, tile and grout cleaning, hardwood floor cleaning, upholstery cleaning, air duct cleaning and water/fire/mold damage restoration services. We are a NYSDOL Asbestos testing firm.See website for more information www.stanleysteemer.com. Locally owned & operated. Additional DBAs - Stanley Steemer Carpet Cleaner, Stanley Steemer International Inc.
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Recent Review: We had a positive experience start to finish. The renovations were completed in a timely manner and we were very pleased with the results. Everyone involved in the work was very friendly and professional. They did a good job at communicating during the quoting effort, orientation prior to starting the work, and throughout the renovation period.
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Recent Review: Rick is very professional. He was on time and courteous. He examined the floors and discussed refinish options with us. He made recommendations based on his experience. He also provided examples of his work showing before and after pictures. He provided a comparison of the various options and discussed the criteria for the options he was recommending. Rick was very thorough in his approach providing details on the time required to perform the work, cost, material needed, setup, cleanup and overall process.
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Recent Review: We have used him a lot during the past five years. His prices are very reasonable.
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Recent Review: This company is a small operation that we hired on a recommendation. The owner was very friendly and helpful, was on site at all times, and did most of the work himself. He gave an estimate up front, and stuck to it. The sanding and finishing took almost a week longer than he estimated, which in retrospect is a good thing: a less reputable business would do a half-baked job on schedule and leave, while this dude took a long time at his own expense to get the job right. In the end our floors were refinished meticulously, with an almost inhuman precision. The stairs were a little more average. They were fairly well repaired and finished, although the treads and risers had smallish nail holes from a previous carpet installation that probably should have been filled. Our only issue with the business is that we never saw them again. The owner told us he'd come back to double-check his handiwork, but didn't follow up. It wasn't really an issue since we were satisfied with the job. Beyond that, the dude stood by his word.
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Recent Review: The installer was very experienced and made some very good recommendations which proved to be helpful. He was prompt and finished the job in the time frame that he had scheduled. The sales people were very helpful. We have work to be done in the future and have used this company in the past and would not hesitate to continue to do business with them.
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Recent Review: Very smoothly John and his installers were very professional. Stated and finished the project in a very timely fashion. I was exstremely impressed at their attention to detail. When one part of the project was not going to be done on time, John immediately secured another craftman to complete the part. Everyone was easy to work with, both I highly recommend floor covering International, and would use them again
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Recent Review: They look beautiful. It looks gorgeous. They do a great job. We recommended them to other people. My next-door neighbor just had them redo his hardwood floors in his house. We are very happy with the work that they do. It's a family company. Every time we had them here, the father and the sons show up. They do a very good job. They are very thorough. They are very professional and we have no problems with how they treat us or what they do. The work always looks gorgeous. We have used them in the past and we will continue to use them in the future.

Reviews in Oxford for Installing Hardwood Floors

AKiefer-Randall Construction & Remodeling LLC
We had a positive experience start to finish. The renovations were completed in a timely manner and we were very pleased with the results. Everyone involved in the work was very friendly and professional. They did a good job at communicating during the quoting effort, orientation prior to starting the work, and throughout the renovation period.
- Daniel S....
ARick Arnold
Rick is very professional. He was on time and courteous. He examined the floors and discussed refinish options with us. He made recommendations based on his experience. He also provided examples of his work showing before and after pictures. He provided a comparison of the various options and discussed the criteria for the options he was recommending. Rick was very thorough in his approach providing details on the time required to perform the work, cost, material needed, setup, cleanup and overall process.
- Chester R....
AC & S Floors
This company is a small operation that we hired on a recommendation. The owner was very friendly and helpful, was on site at all times, and did most of the work himself. He gave an estimate up front, and stuck to it. The sanding and finishing took almost a week longer than he estimated, which in retrospect is a good thing: a less reputable business would do a half-baked job on schedule and leave, while this dude took a long time at his own expense to get the job right. In the end our floors were refinished meticulously, with an almost inhuman precision. The stairs were a little more average. They were fairly well repaired and finished, although the treads and risers had smallish nail holes from a previous carpet installation that probably should have been filled. Our only issue with the business is that we never saw them again. The owner told us he'd come back to double-check his handiwork, but didn't follow up. It wasn't really an issue since we were satisfied with the job. Beyond that, the dude stood by his word.
- Scott C....
AENDWELL RUG CO
The installer was very experienced and made some very good recommendations which proved to be helpful. He was prompt and finished the job in the time frame that he had scheduled. The sales people were very helpful. We have work to be done in the future and have used this company in the past and would not hesitate to continue to do business with them.
- Jane R....
AFloor Coverings International
Very smoothly John and his installers were very professional. Stated and finished the project in a very timely fashion. I was exstremely impressed at their attention to detail. When one part of the project was not going to be done on time, John immediately secured another craftman to complete the part. Everyone was easy to work with, both I highly recommend floor covering International, and would use them again
- Walter D....
CENDWELL RUG CO
Overall the job was fair . The installer was the biggest issue. He did the tile work after a month we noticed the grout cracking. The hardwood had gaps between boards. Endwell Rug had to come out 3 times to fix all the issues. I will say they took all of our issues seriously and tried to fix them but the pain of having to call each time leave work met the person from Endwell Rug, coordinate with the installer to make the repair got really old. The hardwood products they are selling are sub par too. We didn't do the best, we didn't do the cheapest, we did the middle of the road and it is terrible. We are super careful on it which is not how I wanted the main floor of the house.I wanted durable hardwood not these floors and i told the sales person that so not sure why this floor was recommended. I've noticed another board warping just like the other and know I need to call them again.
- Shareen M....
AP A ACQUISTO FLOOR SANDING
They look beautiful. It looks gorgeous. They do a great job. We recommended them to other people. My next-door neighbor just had them redo his hardwood floors in his house. We are very happy with the work that they do. It's a family company. Every time we had them here, the father and the sons show up. They do a very good job. They are very thorough. They are very professional and we have no problems with how they treat us or what they do. The work always looks gorgeous. We have used them in the past and we will continue to use them in the future.
- Bill E....
FCARPET WAREHOUSE OUTLET INC
Once site was prepped for install, old flooring removed and subfloor cleaned the tile was installed at a pace of 40 tiles per day (12x12 tile).  Concerns were made to Warehouse Carpet due to a deadline that was not going to be met.  Warehouse Carpet reassured that there was no problem of meeting the deadline and the installers were well aware of the deadline.  Tiles that had damaged corners were installed in main hallway where visibility is high.  Within 1 week after job completed tile in doorway cracked.  8 interior doors and trim were damaged due to installers over cutting to fit in flooring.  Tiles installed uneven and chairs rock when sitting in.  Original floor was not like that.  Grout is 2 different colors due to inconsistency in mixing.  Hardwood installed was not tight.  Joints between boards you could stand a quarter in.  Multiple areas the installer utilized wood putty on the butt ends of the hardwood.  Although accepted in the industry, it's a new floor and it was utilized too much.  Installers top nailed through the hardwood in areas that did not need to be nailed and then utilized wood putty.  Tar paper utilized for moisture barrier under hardwood was carelessly installed under the hardwood prior to starting and tar marks were all over the walls and they had to be repainted.  The wood threshold that transitions the hardwood to the carpet is a different wood species.   Multiple calls were made to Warehouse Carpet during installation voicing our concerns.  Warehouse Carpet came to jobsite after job was completed and did admit there were multiple issues.  Bigger isn't better - I was unable to get an independent contractor to complete an estimate to repair or replace the flooring job due to conflict of interest with Warehouse Carpet.  Warehouse Carpet subs out work to these guys.  Long story short - Dragged out in court - same situation for lawyers due to Warehouse Carpet either installed carpet for lawyers office or was a client in the past and all the big lawyers in town had a conflict of interest.  Ended up paying full price for job.   Also payed $1000.00 to fix damaged doors and trim - And lawyer expenses which was close to total price of job.  The warranty on installation is horrible and WAREHOUSE CARPET DOES NOT CARE!!!
- Dennis C....
AFloor Coverings International
Our Experiance With Floor Coverings International on the Vestal Parkway Vestal NY went very well, start to finish.  John Giangrieco has developed a very good process for helping people through the floor selction process.  His product knowledge helps you understand the details behind each and every brand of flooring he carries.
- Darrell T....