The house cleaning was free via prior agreement, windows we paid. We have cathedral windows in the living room and they had probably never been cleaned. They used a ladder and the windows look wonderful now. All windows are clean and streak-free and I suspect they were never cleaned before. The crew came as scheduled on time and they spent hours cleaning the stove (fantastic), even cleaned out the refrigerator, which I didn't expect, and dusted everything and cleaned all the floors. They cleaned and dusted everywhere, more than we expected. We have marble floors in one room which they cleaned with water, but we have since found a good marble cleaner for it. They did a very thorough job throughout the house as it was going to be put on the market so everything sparkled. Work was impeccable, although they missed one window in the living room - I'm not sure if it was overlooked or wasn't accessible. The house is off the market right now, but I will use them to clean again in the spring as well as final cleaning when we move out. In the meantime, we are maintaining.