Business Description: Wheatfield Pool & Spa Services is a Family Owned and Operated Pool & Spa Maintenance, Repair, Sales, Service and Supply Company which prides itself on customer service and satisfaction."We treat your pool & spa like it's our own!"
Serving Niagara and portions of Erie County.
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Business Description: Heavenly Heat Infrared Saunas are made for the chemically sensitive. That means that our infrared saunas create an ideal, safe, and effective detoxification environment for anyone seeking to eliminate toxic substances from their body.
Recent Review: Trip #1 to diagnose the issue of our outside hot tub... in the bitter cold of winter... without hesitation. Bravo Trip #2 to install replacement parts and test hot tub... warmer, but still winter... Again, bravo! The parts were a perfect fit. The prep work made installation a breeze and the tub has worked perfectly since. I would certainly call on Joe again and recommend him to others. Thank you.
Business Description: We service most major household Appliances, Whirlpool Spas and Baths, Jacuzzi's Saunas, Pool pumps and filters, we charge a trip charge, and labor fee for our services,There are different charges for the Appliance Repair and Spa Repair, the reason for this there is more of an expense for training and to stock parts for Spas,Appliance Repair Service is a father and son operation with over 35 years experiance in the field, what makes us unique is we own the business,
Trip #1 to diagnose the issue of our outside hot tub... in the bitter cold of winter... without hesitation. Bravo Trip #2 to install replacement parts and test hot tub... warmer, but still winter... Again, bravo! The parts were a perfect fit. The prep work made installation a breeze and the tub has worked perfectly since. I would certainly call on Joe again and recommend him to others. Thank you.
- Dale C....
AColley's Pools & Spas
The salesman, Al Frangione is great. He was very helpful and supportive. He followed up after the job. They came when they said. They did what they said they would do. They were extremely reliable.
- Brenda L....
CAPPLIANCE REPAIR SERVICE INC
The first couple of times they were out here they were okay, but they screwed up the lights on the hot tub. Right now I'm in the process of trying to get a hold of them to come back out and he's not returning my phone calls.
- Cynthia W....
FColley's Pools & Spas
Completely disorganized! One hand does not know what the other is doing. I had at least 2 situations where the actual billed amount is much higher than the quote. Their prices are higher than other local pool shops, which should equate to a better service experience. Sadly, it does not. The manager does not know how to effectively deal with customer complaints. Just a tip: Grunting and sighing in response to a customer complaint is not too professional and only makes a customer angry. Save yourself some money and frustration, find another shop that will appreciate your business and respect you as a consumer.
- Danielle V....
AColley's Pools & Spas
We purchased a brand new hot tub. It was a great buying experience dealing with Brandon. We were able to get everything we wanted, at a great price. It was delivered without an issue and the installers were very helpful. We couldn't be happier!
- Joanne D....
FFISHER POOLS & SUPPLIES
First of all from the very beginning, there is no service or cooperation when delivering a hot tub that cost over $6000. Completely rude and uncaring. no instructions as to how the tub works or how to care for it. Just dump it and be gone. When the hot tub did malfunction, we were charged a service call and for parts. The tub has had repeated problems and they simply refuse to answer calls to service the 2 year old tub.
- Ronald M....
DBEAUTY POOLS INC
I have had a number of minor service issues, initially pertaining to the balancing of the water. We have a salt tub that is pipped underground and used year round. The two times that I called, the receptionist asked me what the issue was, I explained that the levels were out of balance. She put me on hold, when she returned she said the manager said to drain the tub. When I explained that there must be an easier way she said he would call me...he never did. I decided to bring a sample to my local pool company, where they gave me a powder to adjust the PH, a day later it was fine. Service mode has never worked and have again placed 2 calls 3 weeks apart and again never received a follow up call. I think it's time for Beauty Pools to review their customers service policies, because it always comes back to haunt you!!!!! Your receptionist should never claim that you are very busy.
- Alfonse M....
ACREEKSIDE HOT TUB & SAUNA CO.
Very well. The tech was very knowledgeable; was quick and thorough, while being very polite and cleaned up after himself. Would highly recommend this operation.
- Greg R....
Someone didn't put the paperwork in so the hot tub was delivered a couple of weeks later. There was a huge disagreement as to whether we had purchased it in time for the earlier delivery. When it was delivered, the guys that set it up were very professional and knew what they were doing.
- Sophie M....
DPOOL BRITE INC
I felt the spa took a long time to arrive. Delivery went well. Used the spa for 4 weeks and had to have service. Poor response time.