Business Description: We specialize in swimming pool liner repair with state of the art scuba diving leak liner repair, liner repair and replacement, pump service repair, heater service repair, filter service repair, salt system replacement, installation, pool opening, pool closing. We have high tech, high cost quality gadgets, as well as our divers to find any leak. We can pressure test your plumbing too if necessary. We have 5 licensed divers ready to dive, and we strive at getting there within the first 48-72 hours if possible. If you can't afford, or do not want a new liner, we will give you the time to make that decision later, by repairing your liner at a much smaller cost.
Business Description: 2010 Certified Pool Builder by Pool Search, 2010 Certified Retail Store by Spa Search.
As a family-owned and operated company, we understand the importance of family. And we know our products have a dramatic impact on family unity – we’ve seen the proof over 10,000 times, with happy customers all over Central New York. Since 1986, Liverpool Pool & Spa has been bringing joy to backyards with beautiful in-ground pools, above-ground pools and spas.
Recent Review: We have used Pool Surgeons for many years for replacing liners & weekly maintenance. They provide outstanding service. They are professional, knowledgeable , efficient & dependable. Highly recommend.
Reviews in North Syracuse to Replace Swimming Pool Liner
We have used Pool Surgeons for many years for replacing liners & weekly maintenance. They provide outstanding service. They are professional, knowledgeable , efficient & dependable. Highly recommend.
- Cheryl O....
They were very prompt about coming out to measure my existing pool. Very courteous people. Ordering the new liner was easy - they brought me a brochure of the available designs and vinyl options and I called and gave them a deposit via credit card. Told me it would take about 2 weeks for the new liner. It was more like 3 1/2 weeks but that's fine. I called to check on the status of my liner last Thursday and was told I was on for Monday install! I would have liked a bit more warning but that's OK. Was told I would hear around 9 a.m. Monday (yesterday) if they would be showing up around 10 a.m. - dependent on the weather. I called around 10:30 after not hearing from them at all. Told me the guys would be there "shortly". Called again around 1 p.m.... still no guys. They finally showed around 2 p.m. or so. I'm sure if the prior job goes over, this is what happens, but I would have appreciated a bit of notice since I had to take time off from work for this. That said, the guys were great! They were very careful about where the remaining water in the old liner ended up so that we didn't affect any of my neighbor's lawns or basements. They were very neat, they were very friendly, they got right to work and took care of everything. They answered all my questions as they went along. The liner fit perfectly and it looks beautiful. They came back first thing this morning, as promised, to remove the machine that was sucking the air from underneath the liner as the pool filled. They advised me that they are Cannon employees, that they do not work on commission, and that I had a year to call them back if needed if any of the bead comes loose or I have any sort of problem with the new liner. As an aside, they also made friends with my dog so that I didn't have to keep her cooped up in the house while they worked. Nice guys, excellent result, and a tolerable price. Overall I'm very pleased.
- Karen B....
BLIVERPOOL POOL & SPA INC
After the pool liner was put in, it sagged in a couple spots. The guy who came out to fix it gave me attitude.
- Christopher L....
Dishonest and poor workmanship. Pat installed a liner and did some plumbing replacement. The liner was not correct and did not fit right in the corners and the pool bottom was not finished properly even though he charged us extra for bottom repair. The plumbing was installed incorrectly and had to be re-done. I would never use this company again. Pat refused to address our concerns and made belittling comments about me when he thought I couldn't hear him. RUN FROM THIS COMPANY !!!
- William R....
Everything from the very beginning of the transaction was fantastic. From the time they came to give me the estimate, he told me when he would be back with the product and everything was exactly what he promised and what he told me. He came out with his crew and installed it and it is absolutely perfect. I thought he was a bit pricey but in a long run it was worth it.
- Timothy F....
ATarson Enterprises Inc
I think they did a really good job. They patched up the foundation, as there were a couple of cracks.
- Christopher L....
FThe Pool Man
Do NOT use this man " Joe Whoston, The PoolMan"!! He is a CROOK and a ConMan.!!! He was referred to us by a friend who had used him . He was supposed to open our pool and change the pool liner in time for our daughter's graduation party on May 28th. We had originally contacted him last fall. In early April I stupidly paid him a hefty payment that he asked for $2850 which he then promptly cashed as soon as the bank was open. After that it was one excuse after another to keep postponing the date he said he was coming over. He would frequently say he was coming over on a certain day and then just not show up without any notification or explanation. As our graduation party got closer we began to realize that he probably was not going to come despite promises that he would not let us down. Two days before the graduation party my husband and I frantically scrambled to open the pool ourselves and clear it before our party. At that point we gave him an ultimatum to either return our money, or to provide the contracted service within a week . Since then he has not returned our calls and does not answer his phone. I am going tomorrow to file a complaint against him in small claims court, although after reading the last person's review I am doubtful that I will ever see the money again. I wish I had seen that review before I contracted with him.
- Mehri D....
DSYRACUSE POOL & PATIO
We would like to be clear, we had no problem at all with the INSTALLER. He was the one person who tried to help us. Whe the liner finally arrived, he did a great job..."thanks Ken". Syracuse Pool did allow us a percentage towards the new liner.
- Michael B....
BRome Pools & Spas
I was surprised; they do a lot of pools. When we first contacted them, they were a new company. Jeff, who owns the company, was a general contractor getting into the pool business. We felt pretty comfortable using him because all of the employees that he had were from another pool company that had just recently closed. That company had a long-standing excellent reputation with pools. Some of these guys had been doing pools for 20 years. They gave us an excellent price. They were very attentive at the get-go. We had an issue with the wrong liner, but it wasn't their fault. We brought it to their attention during the install, but they thought it would flatten out when the water went in. That didn't happen. The owner said that the liner needed to be perfect, so he actually installed a new liner, even though the water was in. We emptied the water for them, even though they should have done it. Overall, they have been pretty good. I can't say they were excellent, because there were some communication issues. It was difficult to contact them and get information about the start-up. That hit a few little bumps. After the job got going, everything was fine. Communication issues were our main frustration.
- Catherine D....
FTarson Enterprises Inc
The entire process was horrifying! The gave us a installation date, never showed up then 5 days later dropped off the supplies at 4 pm and left. The next day 3 men showed up with shovels to put up my pool. 12 hours later and a carton of cigarettes they left . The next morning the liner was shredded, my yard was flooded and the pool was completely un - level. They came back out placed a new liner and "leveled" the pool. the water level once filled was 3-4 inches difference from one side to the other. We called to complain and they treated us like we were crazy. They then had the nerve to ask for their payment! Finally in August they came back tore the pool down and rebuilt it. Oh and the "free" winter cover they give fell apart in Feb and my pool is a mess right now. Save yourselves call someone else!