Recent Review: Diane is a pleasure to do business with and genuine in her interest in her customers and the community. Listened to my needs and preferences, and helped me select the right flooring in the right color to match my kitchen. A shining example of the benefit of shopping at a locally owned business.
Recent Review: Beautiful product, good prices. Only issue was a delay in shipping of several weeks due to inventory. This delay caused issues with scheduling on a whole-house renovation and it would have been quite useful to know about upfront, rather than having to call them repeatedly for updates. When the flooring finally arrived, weeks late, it was beautiful and in very good shape. I would use them again, but I would order much earlier than needed to allow for any delays.
Recent Review: I purchased the deal on Angie's List. The work was well done and they were neat and clean. The deal allocated $80. for materials, but I bought my own, (tile and grout). They purchased a marble threshold strip for me, which probably cost about $30. Nick agreed to give me the difference towards my purchase of tile, and it hasn't happened yet, but perhaps he will send me a check. Overall, I am very satisfied with the work.
Recent Review: Tom at Custom Tile Solutions did a stellar job on the floor tile for my mother-in-law's walkout basement. Before we contacted Tom, we were in a terrible mess where a previous contractor had installed uneven tile with messy grout...not only did the other contractor's work look horrible, but the tile was sticking up so high in some places that it was a tripping hazard. Needless to say, we fired the other contractor! After we found Tom, he met with us quickly and helped us with a game plan for the best way to correct the situation (which in this case was to remove the existing tile and apply a self-leveling concrete before starting with the new tile). He was transparent and honest about the process right from the start all the way through the project's completion. And we are more than happy with the quality of his workmanship and the look of the finished installation. Also important, both Tom and his assisting crew member were clean, professional, and hard-working. If there's anything we've learned from the experience, it is that it is more than worth it to use a specialized professional for tile installation...and Tom is the cream of the crop!
Recent Review: Marty was a pleasure to work with. Always responsive and very willing to please. He got into our house before we moved in and finished the job well ahead of schedule so we could get settled quickly. The floors look amazing; we’re very happy with the quality. Marty refinished over 2 stories of hardwoods and matched the wood and stain where new needed to be installed. And all that for an extremely reasonable price. We definitely recommend Marty and his team, they did not disappoint in any aspect.
Recent Review: Erin was very professional to work with, and we love the Mohawk Laminate Flooring that we purchased. And we were very pleased with Mike, their flooring installation specialist. When we had questions while installing the flooring, Mike was available and graciously helped us when we called. Thank you, Erin and Mike!
Recent Review: San-Den Floors did a great job on our hardwood floors. They arrived on time and went right to work. They were efficient and professional. Upon completion, they picked up and cleaned up and took all of the plastic, tape, sawdust, etc. away. Our floors are beautiful! I can't stop looking at them! We couldn't be happier! We have more hardwoods that are in need of refinishing and we will definitely be using San-Den Floors.
Erin was very professional to work with, and we love the Mohawk Laminate Flooring that we purchased. And we were very pleased with Mike, their flooring installation specialist. When we had questions while installing the flooring, Mike was available and graciously helped us when we called. Thank you, Erin and Mike!
- Cynthia S....
AHardwood Floors by Steven Lebeau
We needed to have all the wood floors refinished in our 1843 farmhouse. Le Beau was prompt, reasonably priced, and cleaned the site up well. When they ran into difficulty with the condition of the dining room floor, they gave us a real break on the price to replace the entire floor.
- Terry C....
ACoir Floors Inc.
Coir floors was available to visit our home in the evening and provide an estimate on the spot. Ben Coir explained in detail what they would do to refinish our floors and what to expect during the process during and after. They were able to work with our schedule to accomplish the work. Ben was available during install and stated multiple times he is available after if we have any questions. The floors are smooth and beautiful. The new floors match the old floors perfectly and there is barely any dust left behind.
- Julie W....
San-Den Floors did a great job on our hardwood floors. They arrived on time and went right to work. They were efficient and professional. Upon completion, they picked up and cleaned up and took all of the plastic, tape, sawdust, etc. away. Our floors are beautiful! I can't stop looking at them! We couldn't be happier! We have more hardwoods that are in need of refinishing and we will definitely be using San-Den Floors.
- Kim C....
This is the second tIme I have hired Miller Flooring to refinish my hardwood floors. Both times, the work performed was outstanding!!! My initial job required Jeff to refinish and repair new flooring that had been improperly installed and refinished by another contractor. (Not an Angie's List contractor). He did an amazing job!! Jeff's quotes were reasonable and the work was done in a neat and timely fashion. I won't have anyone else refinish my floors again!
- Laurie L....
ACERIO'S HARDWOOD FLOORS
Mike did the floors at my husband's office and they were beautiful, so we hired him without hesitation. We had three estimates for our floors and Mike was not the cheapest. However, we liked him personally, he seemed enthusiastic about our floors, and talked us out of a plan to restain what he assured us beautiful wood. He was right. Even the floor in the kitchen, which had layer upon layer of factory finish, turned out great. (Mike admitted that floor was a challenge.) Mike is enthusiastic about his work and knows a ton about wood and floors. He was friendly, quick to respond to questions, and efficient. I've already recommended him to a neighbor.
- Aileen G....
AP.D. Cowen Hardwoods Inc.
From start to finish, the process was an overall great experience. Pat came initially to do the estimate, helped with advising on flooring options, and recommendations for install. The team that came to install (Tom, Carlos, Chase, and all) did an outstanding job! From carpet/padding/nail removal, to precision installation of the luxury vinyl planks and all moldings was done to an extremely high level. Pictured is a sample of what the place looked like before, and then the after. Amazing transformation, and definitely better than my original idea of refinishing all floors. I would definitely recommend this company to take care of all of your flooring needs. Top notch outfit from all angles. Bravo guys!
- Mark H....
AInserra's Flooring Outlet
Everything was fine except that there was one piece was missing and the gentleman managed to get it. Otherwise it was all fine. Overall it was wonderful. He was professional and he cleaned up everything. He went above and beyond. I would advise others to hire him since his work is excellent, he is always on time and did everything right. Definitely I would hire him again. Price wise he was reasonable.
- Michael R....
Alan Wilbert responded to my phone call promptly and came the next day to see the damage I did to the floor while moving a refrigerator. The next working day he replaced a piece of the floor so it looks new. In the last five years Alan has done other vinyl flooring work and installed a carpet in my family room. All the work has been super.
- Larry B....
FSyracuse Flooring America
I went to Syracuse Flooring America and purchased vinyl flooring for a kitchen/eat in area. The company came and installed. Less than a year later, the floor in my kitchen was like walking on waves. The floor went up and down between the floor joists. Asked them to come and look and they agreed that it was not correct. Their fix was to leave it and cover it up with additional flooring. I told them it was not acceptable to me. I had contacted 3 additional contractors who came and looked and were shocked to see that Syracuse Flooring America had removed my subfloor. They all explained that a subfloor is needed to support the floor itself. They all concurred that I needed the floor removed and the subfloor put back down. Then the new flooring needed to be installed. They told me to contact my local Enforcement Officer who also came and looked at my floor. My kitchen floor was no longer to code because the subfloor had been removed. He reinforced the contractors saying that the flooring needed to be removed, the subfloor needed to be put back down and new flooring installed over the new subfloor. I contacted Syracuse Flooring America who refused to do that. Since they refused, I asked for my money back as well as money for material for the subfloor they ripped out. I was willing to hire someone to put in my new subfloor. I had to go to the Attorney General's Office to get action. Syracuse Flooring America would only return the cost of the flooring/installation. I was not reimbursed for the subfloor material that they removed. Since my flooring issues came to light, there were others that I work with who have also had issues with their flooring. I do not recommend this company.