Our experience with Landscapes East was first rate from start to finish. We couldn't be more pleased with the final result and recommend this company highly. We researched several landscaping companies before settling on Landscapes East. We met with Paul to discuss the project because we liked the examples we saw on their website. He was both friendly and professional as he asked a lot of questions about what we wanted to do and the look we wanted to achieve. After our time sitting around the kitchen table he spent over an hour measuring out the site, making notes and taking pictures. A few days late Paul returned with a proposal. His plan very well captured what we were looking for. I liked the fact that he was flexible and proposed several options depending on our budget. We decided to focus on the stone wall, patio, steps, pergola and landscape lighting and to forgo redoing the landscaping for now. Paul gave us an estimated start date (that turned out to be accurate) a couple of months off. We communicated by email a couple of times in the interim to refine the plans. A week or so before the work started he called to confirm the start date. Tom and Charlie were the crew on this job. I don't know how many other folks work for Paul, but you won't go wrong if you get these fellows. They're multi-talented, hardworking craftsmen whose skills are magnified by the quality of the equipment they have available. On our relatively small job (an entrance way) they delivered the field stone, crusher-run gravel, sand, river stone and steps using a dump truck towing the front end loader and skidder they used. In the first day they completed the basic excavation, placed the geotextile and first layer of gravel for the patio base and, most impressive to me, completed the extension of the dry lay wall. This was impressive to me for a couple of reasons. First, I've built some dry lay walls myself (including the one they were completing) so I have a keen appreciation of the work involved. It would have taken me a couple of weeks to do what he did in one day. Secondly, they blended the new work in perfectly - you can't tell where the old wall ends and the completion wall begins. Tom accomplished this by starting with stone that was a good match, then disassembling part of the old wall before rebuilding it interspersing stones from the old wall with the new. Their attention to detail was exceptional. For example they used a laser transit to pitch the patio, heavily compacting each layer as they laid it down. The power compactor they used is another example of the quality equipment they bring to bear. I've seen professions tamp a base using a hand-tamper. It's an accepted practice for light-scale jobs. The next step up is the type of power compactor you might get from a rental place. They're very effective, and in fact Tom and Charlie had one of those to do compacting in areas where they needed to be more mobile. For the patio, they used a massive power compactor. 4 strong men couldn't lift it (the guys used the front end loader to get it on and off the truck). When they first fired it up, I was sitting in a chair on the other side of the house and could feel the vibration. I'm extremely confident the patio isn't going to shift anytime soon. I could go on at length, but I think you get the idea. The design met our specifications, the project started as promised, the workers were friendly, professional, hard-working and meticulous, the job site was kept neat and the final project was even better than we hoped it would be.