Napanoch Patio Installation

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Recent Review: We hired Rock N Gardens to install Unilock patio pavers in my backyard. During the entire process, Keagan was very professional and knowledgeable about the construction and design of the new patio. He made very good suggestions on how to design the layout of the pavers and the brick edging. He also recommended a different layout in the midst of the project when we realized I had not ordered enough pavers. Keagan was always available to answer our questions and to address our concerns. He always returned my calls and texts and was very patient with us. We had no experience installing a patio and Keagan helped us address our questions and concerns. The final patio looks great and the workmanship was outstanding. He went to great lengths to make all of the pavers line up and align well. I recommend Rock N Gardens for future residential landscaping projects because Keagan is good to work with and he can be trusted, and he will deliver a good product.
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Business Description: Total Package Landscaping offers comprehensive commercial and residential landscaping in Poughkeepsie, NY, and throughout the Dutchess County Region. Our services include landscape maintenance, landscaping design and installation, and snow removal. Our mission is to provide excellent landscaping services while maintaining customer relations and utmost satisfaction. Our goal is to make you happy. Because we believe communication is key, all of our relationships start with a discovery process. This helps us learn more about the needs of you, our client. Through this understanding, we are able to provide the detail oriented work you are seeking. In addition, you will always be informed of what is going on. With over 7 years experience, Total Package Landscaping and their crew will take a cost effective approach to beautify your property. We consider ourselves not only the best of Poughkeepsie landscapers, but in all of Dutchess County as well! Call us today!
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Recent Review: We're very happy with the new patio.  The work was done very professionally and promptly.  Ed was very responsive to questions and provided helpful feedback and estimates for several plans.   The price was reasonable and we would recommend to others.
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Recent Review: After working with Rhett and his crew on a previous job (which is amazing) we had total confidence that Rhett could tackle the "mess" that our backyard was. Out previous contractor had made so many errors which left us with multiple problems in our pool area. Rhett took everything down and rebuilt from scratch which was no easy task but his crew came in and at the end of the very first day it was evident that the right choice was made, these men do not mess around. Rhett communicated with us daily on any changes he felt would benefit and even advised us when he felt we could save money, not something most contractors do these days. Our lighting is perfect, plants placed artistically and patio is stunning and for once we feel we are literally standing on firm ground. The waterfall completes our little slice of heaven. Rhett warranties his work, responds to all your questions on a daily basis and has the patience to deal with a nervous housewife!
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Recent Review: Jody and his crew are irresponsible and incompetent. In my opinion, they should never be hired for any significant project. He will take your money, work only occasionally without calling about why he doesn't show up and then he has the gall to ask for more money when he does show. He won't show up for days and sometimes weeks. When he does show up he'll make excuses about why he couldn't work. If you do hire him, I'd suggest doing it only for the day and pay him at the end of the day. Buy materials yourself. Don't give him money and expect him to get the right thing. The story is always the same, he underbids everyone and promises he can do everything you ask but can't ever finish the job right or within budget. I hope this saves someone else from making the mistake we did by hiring this guy.

Reviews in Napanoch for Installing Patios

ARock-N-Gardens
We hired Rock N Gardens to install Unilock patio pavers in my backyard. During the entire process, Keagan was very professional and knowledgeable about the construction and design of the new patio. He made very good suggestions on how to design the layout of the pavers and the brick edging. He also recommended a different layout in the midst of the project when we realized I had not ordered enough pavers. Keagan was always available to answer our questions and to address our concerns. He always returned my calls and texts and was very patient with us. We had no experience installing a patio and Keagan helped us address our questions and concerns. The final patio looks great and the workmanship was outstanding. He went to great lengths to make all of the pavers line up and align well. I recommend Rock N Gardens for future residential landscaping projects because Keagan is good to work with and he can be trusted, and he will deliver a good product.
- Michael A....
AE R Baisley Landscape Design & Hardscaping
We're very happy with the new patio.  The work was done very professionally and promptly.  Ed was very responsive to questions and provided helpful feedback and estimates for several plans.   The price was reasonable and we would recommend to others.
- Troy G....
FPENNING BLUESTONE & MASONRY
Jody and his crew are irresponsible and incompetent. In my opinion, they should never be hired for any significant project. He will take your money, work only occasionally without calling about why he doesn't show up and then he has the gall to ask for more money when he does show. He won't show up for days and sometimes weeks. When he does show up he'll make excuses about why he couldn't work. If you do hire him, I'd suggest doing it only for the day and pay him at the end of the day. Buy materials yourself. Don't give him money and expect him to get the right thing. The story is always the same, he underbids everyone and promises he can do everything you ask but can't ever finish the job right or within budget. I hope this saves someone else from making the mistake we did by hiring this guy.
- Richard N....
AArtistic Landscapes LLC
Rhett was one of several landscape designers we contacted to discuss our vision for a new backyard patio and pool area.  Our first meeting took place in September 2012.  Rhett was on time and presented himself in a very professional manner.  He spent some time going over our vision, wishlist and concerns before he even looked at the worksite.  During the worksite review he asked us many questions, listened to our answers and made suggestions based on his experience.  Our backyard was a blank slate other than a small 4x4 patio.  On his next visit, Rhett showed us the vision he had in mind for our home on both paper with a rough sketch and by marking with spray paint the outline of the patios and gardens.  Over the next several months, Rhett worked on the blueprints and the computer animated drawings for the project.  He took into account the slope of the backyard the existing deck and the golf course setback.   He was always available by phone or email to answer our questions and provide suggestions for material selection.  By the end of November he presented us with the final drawings and made an appointment to go over the details and pricing.  The level of detail and professionalism of the drawing were second to none.  I knew we picked the right person for the job.  Due to the size of the project we had to break it up into different phases.  Rhett worked with us, based on the budget, to develop a project plan to maximize the area finished in the first phase while taking into account future phases.  When it came time to start the project Rhett showed up on time with his crew and began work right away.  The men working with Rhett were just as professional as Rhett and I felt comfortable with all of them.  The guys doing the stone work were meticulous in their approach.  Measuring and leveling each block and stone as they went along.  The job took longer than anticipated but only because the attention to detail was so great.  One example is our fireplace.  I watched the workers placing and removing the stones so that each fit perfectly and made sense based on the different colors of the stone.  The fireplace alone took almost a week to cover in stone.  Upon completion of the first phase my wife and I couldn't be happier.  We sit on our new patio and it feels like we are on vacation.  My only regret is I didn't have the money to do the entire project at once.  We are looking forward to having Rhett back in the years to come to complete our original plan and redo the front of our house as well.  I would highly recommend Artistic Landscapes to anyone that is looking to complete a landscape project
- Michael K....
AA & T Landscaping
I learned of A & T Landscapers through Angie's List. I called the owner Tom Wohlrab who promptly returned my call and stopped by to discuss what I needed. Tom was so knowledgeable regarding paver material and design. Based upon my needs, he took notes and photos in order to develop a proposal which included a detailed plan for the back patio/walkway and front walkway. Tom stopped by my house again very shortly after the first visit, to present his proposal. As always, he was courteous and extremely knowledgeable regarding every aspect of the job. The design was very professional and he took care of every detail needed.  I was very impressed with his knowledge and also was able to rely on his expertise regarding the Techo-Bloc material which he is certified to install. On both visits, Tom took the time to explain the installation process, advised on material and design, and understood that I had a party planned hopefully after the installation. I accepted his proposal after he discussed it with me. He was extremely conscientious and thorough, and this was later evidenced throughout the job. I then met him at the store where the pavers were to be purchased. Tom was so patient and helpful as I tried to decide on the paver, wall, paver edging  style, and colors. His design enabled him to accurately place the order that day for the pavers needed. He also accurately estimated when he could start the job.  Prior to the job, I called Tom to ask if he could work with my electrician to install a Generator. The wires needed to be placed under the new pavers in the back. He said it would be fine. (the price quoted above includes the additional $500 for the excavating and installation of PVC conduit and copper lines for the new generator as well as installation of two cement slabs). Tom said when he would call the electrician prior to starting the job, to ensure he understood these new requirements. Tom arrived to begin the job as planned in early August. He is an excellent manager as he oversees the work of the men doing the job. I didn't have to explain what I wanted again to those installing the pavers since Tom was present everyday ensuring that the job was done as expected. He checks on every detail on a daily basis and always checked in with me during the day or afterward in the evening to ensure that I was satisfied with the work being done. Unfortunately early on, Tom encountered some water issues in the back area effecting the patio. Instead of ignoring it and just putting the pavers on top, he preserved to understand where the water problem was coming from. Besides being a landscaper and knowledgeable of paver work, he is so knowledgeable regarding house drainage. He uncovered a problem with the footing drains of the house. Although this added to the length of time the job took, he wanted it done correctly. He explained the situation and how it should be handled . I agreed that he should take care of it.  He installed all new drainage (350 feet) and which was then discharged into the woods. This was not included in the original estimate above. When Tom began the paver work, I changed my mind regarding the design. Instead of a side garden around the side of the house in the back,  I now thought a small patio instead of the garden would be more practical. Although I changed the design, Tom was very understanding and took additional time to rework the design. It entailed changing the design of the back steps, extending a side wall, and ensuring the side patio  was graded properly and not very steep. Tom presented a new design to me the next day and it was exactly what I wanted. However, it really changed the flow of what was originally planned. Tom was very flexible to adjust the amount of pavers and wall brick needed for the new plans. Tom also worked very well with the electricians who set-up the generator. In addition, as he was working on the back patio, it was noted that some of the deck stairs were rotted. A carpenter then constructed a new deck staircase. Tom and his men worked very well with the carpenter too. Due to the water issues, the back patio was not ready as expected for the late August party. However, Tom went above and beyond to make the backyard look clean and neat (even mowing the lawn) the day before the party. The party was held and everyone understood that work was in the process of being done. Then I presented Tom with another deadline. I had another party planned on 09/14. He continued to work very hard to finish on time. Unfortunately, he once again encountered a water drainage problem in the front as he started working on that walkway. He figured it out and addressed it as needed. Then he encountered an electrical box for the lamppost that was buried under the driveway. Since this was a hazard, he advised me to contact the electrician. Thanks to Tom's advice, this was repaired as needed. He could have ignored it and proceeded to cover over the electrical box. Tom has a great work ethic. He worked on my house as if he was working on his own house. In addition, he knew exactly how to grade and level the back area which was uneven and steep in several parts. He has a great eye for design and had to have everything done the correct way and never cut any corners to save himself time or work. The work was completed prior to my September party. Tom came by the morning of the party to even lay artificial grass over some parts of the lawn. Everyone really enjoyed the new patio area. I am so pleased with the results. It actually looks so much better than I expected. It was so helpful being included in the design as it progressed.  I would recommend A & T Landcapers for any paver type work, water drainage problems and certainly landscaping.
- Gale Z....