Recent Review: I was always leaning toward Jand A, since I had used them before, but they were also the lowest of the 4 estimates I got. I dealt with Nate Horowitz, who is the son of the person who sold me the roof I was replacing (30 years ago). Nate was knowledgeable, and pleasant to deal with. They were on the job about a week after I signed the contract, and it took 2 days to complete. I think they would have started sooner, but I needed chimney work done first by another contractor. Nate stopped by both days to see how the job was going, and to drop off material. To do the above work on our house is fairly complex. It is a big 2 story house with a steep pitch roof, a wrap around porch, side porch, and a dormer. The garage is a typical 2 car garage. The crew worked almost non-stop the 2 days they were here. They did a pretty good job of protecting our house from the enormous amount of debris falling around it when the old roof was removed, but there were instances of debris hitting the house. There are also problems with the gutters after they were re-installed, and some other minor issues. They did a great job of cleaning up all the debris (2 dumpsters full). I talked with Nate this morning, and went over the issues I had in the aftermath of the job (I am very particular). He listened to what I had to say, and said it would be taken care of, most of it this week. I didn't get a lot of excuses or push back, just willingness to make the customer happy. That is why I marked the overall experience and quality as excellent. With a big job, there is always going to be some issues, but its how the company resolves them that makes the difference. I think that is the importance of picking an old, established, family- run business like Jand A. I'll make updates to this review as time goes by, if there is anything to report.