Macedon Pergola Builders

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Business Description: Retractableawnings.com is a RETRACTABLE awning industry expert hired by Architects, Landscape Architects, Exterior/Interior Designers and Contractors worldwide on a consulting basis. Retractableawnings.com is a specialty fabricator, distributor & installer of all types of exterior RETRACTABLE sun, rain, wind, bug & snow protection systems including but not limited to: ≡ Retractable folding lateral arm awnings ≡ Retractable patio and deck pergola cover systems ≡ Retractable vertical drop arm awnings ≡ Retractable screens ≡ Retractable canopy awnings ≡ Retractable telescopic awnings ≡ Retractable side arm awnings ≡ Retractable freestanding awnings ≡ Retractable louver roof systems ≡ Retractable sail shade systems ≡ Rotating louver roof systems ≡ Electric & motorized awnings In business for 33 years and a Better Business Bureau member for 27 years without a single active complaint on file and an A+ rating. Retractableawnings.com® also maintains an A rating on Angieslist.com. The above ratings are the highest ratings available on both websites. We ship & install worldwide and have a database of installers worldwide at www.awninginstallers.com (owned by Retractableawnings.com®) Memberships Include: Professional Awnings Manufacturers Association - PAMA member American Institute of Architects - AIA Allied member American Society of Landscape Architects - ASLA Allied member Industrial Fabrics Association International - IFAI member Better Business Bureau - BBB member Retractableawnings.com® offers exclusive 3D rendering technology which provides a visual 3D rendering of what our products will look like on a home or commercial building AND our proprietary awning advisor at this link: https://www.retractableawnings.com/choose-your-awning.html Email info@retractableawnings.com or call toll free in the USA and Canada 1 (866) 438-2964 or outside of the USA and Canada (305) 628-2424 today for information or a quote!
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Recent Review: It went really well. The quality was good and it was done on time and within budget.
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Recent Review: Excellent! I was referred to them by a friend, who used them. I was so pleased with how fast they were able to get us in on short notice. We had a family graduation coming up and need it done, as the pergola had caved at the top over winter. Very responsive.
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Award 2018Super Service Award
Recent Review: Doug called within one day of my inquiry, came out a couple of days later to estimate the job, started when he said he would,  did beautiful work, and cleaned up aftwerward.  We have a 1920's house, and he was meticulous about making the changes fit in with its character.  In addition to being a skilled and careful craftsman, Doug is pleasant and easy to work with.  We will gladly do business with him again.
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Recent Review: He did a very nice job overall. He was responsive. We have calling him for couple of urgent things and he would accommodate us on the same day and fix it for us. For the bigger things also he did a nice job. He is thorough and meticulous.
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Recent Review: Work was started on 7/2/12 and still is uncompleted.As i had to work and could not be on site while the work was being done i would come home everynight to a mess.  i know that there would be things torned up and i have had similiar work done before by different contractor but not like this.  They had no regard for my property at all.  We had a side Trex deck that they had to go over to get to the work in the corner and they did not try to protect that deck at all. They ran things over it, dragged the bucket from the back hoe across it.  I have scrapes and digs out of half the boards.They just throw their garbage on the lawn which was totally unneccesary as they walk right past the garbage cans going in and out of the backyard. They made ruts all over the yard which i understand would happen with a backhoe but they have not even attempted to fix any of them. My husband has been working on these ruts trying to smooth them out and put top soil down with grass seed.The sitting wall around the fountain area is not level, the pavers they put down are not level or straight. Some of the stone steps onto the wood deck and the sitting wall around the fountain are not pluged down.  This could be a safety hazard, especially the steps if someone was going down them and the block tipped.They had work on site yet to finish but have completely left and started another job.  When i asked what was going on i was told that he was waiting to hear from me on what i wanted to do about the stone on the pillars as we were not happy with the way that looked. i told him we had not made a decision on what to do about the pillars yet but there was other work to be done on the site and they were far from finished so i don't understand why no one was on site doing any work. They built the pergola and stained it with all the rough burrs sticking out the side of the boards.  These should have been sanded off before they were stained - you look up and see all these burrs sticking out it looks terrible. i have asked 5 times now where my sunshade is for the pergola and have yet received any answer.This job is not completed and it has been going on for longer than it should have.  My neighbors tell me that the workers would show up in the morning work for a few hours and then leave before lunch and return around 3.  I had the same experience when i first stayed home when the job was started and i kept having to text his office on where everyone was. They would start and then disappear for hours.  We have had similiar work like this done before and we have never run into such problems.  The other company was in and out in a week.  This job was larger but it still should have been finished in at least 3 weeks tops as the pergola was suppose to be built off site before the project started.  I'm almost at 2 months now waiting for this to be completed.  I gave them till this Friday 8/24/12 to get this job completed and here it is Thrusday and they still have not returned.I'm sorry but i would not recommend this company to anyone.I had just contacted the company making the sun shade for the pergola and found out that it has not even been made yet!
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Recent Review: I used them for the first time in 2013, and I had them do some hardscape and some landscape planting. Their warranty is very good, because I lost a couple of trees that they planted, and they came out and did deep root fertilization last fall, and they extended their warranty through September 2015. Subsequently the trees did die, and they are going to replace them for me this year. In the fall of 2013 they did a front walk way, they did a paved walkway and they built a pergola in the back. They enclosed the area around the utilities, and the air condition, and they closed it with bricks. They do good work. The workers are very friendly, and very professional. They are here when they say they are going to come. They let you know when they are going to be here. I recommend them highly. They were recommended to me by a person I work with.

Reviews in Macedon to Building a Pergola

ARochester General Contractors
Excellent! I was referred to them by a friend, who used them. I was so pleased with how fast they were able to get us in on short notice. We had a family graduation coming up and need it done, as the pergola had caved at the top over winter. Very responsive.
- Rachel C....
ASchultz & Sons Contracting
Doug called within one day of my inquiry, came out a couple of days later to estimate the job, started when he said he would,  did beautiful work, and cleaned up aftwerward.  We have a 1920's house, and he was meticulous about making the changes fit in with its character.  In addition to being a skilled and careful craftsman, Doug is pleasant and easy to work with.  We will gladly do business with him again.
- Marian B....
AQualtity Home Services By T Smith
He did a very nice job overall. He was responsive. We have calling him for couple of urgent things and he would accommodate us on the same day and fix it for us. For the bigger things also he did a nice job. He is thorough and meticulous.
- Andy A....
FTimber & Stoneworks
Work was started on 7/2/12 and still is uncompleted.As i had to work and could not be on site while the work was being done i would come home everynight to a mess.  i know that there would be things torned up and i have had similiar work done before by different contractor but not like this.  They had no regard for my property at all.  We had a side Trex deck that they had to go over to get to the work in the corner and they did not try to protect that deck at all. They ran things over it, dragged the bucket from the back hoe across it.  I have scrapes and digs out of half the boards.They just throw their garbage on the lawn which was totally unneccesary as they walk right past the garbage cans going in and out of the backyard. They made ruts all over the yard which i understand would happen with a backhoe but they have not even attempted to fix any of them. My husband has been working on these ruts trying to smooth them out and put top soil down with grass seed.The sitting wall around the fountain area is not level, the pavers they put down are not level or straight. Some of the stone steps onto the wood deck and the sitting wall around the fountain are not pluged down.  This could be a safety hazard, especially the steps if someone was going down them and the block tipped.They had work on site yet to finish but have completely left and started another job.  When i asked what was going on i was told that he was waiting to hear from me on what i wanted to do about the stone on the pillars as we were not happy with the way that looked. i told him we had not made a decision on what to do about the pillars yet but there was other work to be done on the site and they were far from finished so i don't understand why no one was on site doing any work. They built the pergola and stained it with all the rough burrs sticking out the side of the boards.  These should have been sanded off before they were stained - you look up and see all these burrs sticking out it looks terrible. i have asked 5 times now where my sunshade is for the pergola and have yet received any answer.This job is not completed and it has been going on for longer than it should have.  My neighbors tell me that the workers would show up in the morning work for a few hours and then leave before lunch and return around 3.  I had the same experience when i first stayed home when the job was started and i kept having to text his office on where everyone was. They would start and then disappear for hours.  We have had similiar work like this done before and we have never run into such problems.  The other company was in and out in a week.  This job was larger but it still should have been finished in at least 3 weeks tops as the pergola was suppose to be built off site before the project started.  I'm almost at 2 months now waiting for this to be completed.  I gave them till this Friday 8/24/12 to get this job completed and here it is Thrusday and they still have not returned.I'm sorry but i would not recommend this company to anyone.I had just contacted the company making the sun shade for the pergola and found out that it has not even been made yet!
- Karen E....
ABroccolo Tree & Lawn Care
I used them for the first time in 2013, and I had them do some hardscape and some landscape planting. Their warranty is very good, because I lost a couple of trees that they planted, and they came out and did deep root fertilization last fall, and they extended their warranty through September 2015. Subsequently the trees did die, and they are going to replace them for me this year. In the fall of 2013 they did a front walk way, they did a paved walkway and they built a pergola in the back. They enclosed the area around the utilities, and the air condition, and they closed it with bricks. They do good work. The workers are very friendly, and very professional. They are here when they say they are going to come. They let you know when they are going to be here. I recommend them highly. They were recommended to me by a person I work with.
- Beverly D....