Recent Review: Every step was easy and smooth, from scheduling the first appointment for a sales rep to come to the house, installation, minor leak in the pool liner was fixed within 1 day, service and any questions I had about maintenance. My husband and I decided to install our pool prior to Hurricane Sandy. After signing the contract we thought our installation would be understandably delayed quite a bit due to Hurricane Sandy. Swim Kings crew arrived on the scheduled day at 7:30am ready to start digging. The entire process took 3 weeks. Randy, the owner even showed up and stayed for four hours taking pictures of the pool process to send to other pool builders in Arizona. Pat the foreman was always on site supervising. Colleen who manages the office was always prompt returning calls and fixing any issues or concerns. Fantastic team, and smooth installation for such a major project. I highly recommend. They are pros at what they do.
Recent Review: We just moved into our house and the pool started to grow algae. Sean and his team identified the problem and fixed it. It was a 2 part process and required 2 cleanings. All of this was explained upfront so there were no surprises. They also walked me through the process of taking care of the pool and how to troubleshoot issues. We had Sean close the pool as well. The cost below reflects the 2 cleanings and closing.
Recent Review: They were very patient, responsive and professional. They listened to what we said was important to us and it was reflected in their actions. They used quality materials from the start. A few little glitches at the end - were fixed properly and immediately. A pleasure to work with and I can say 3+ years later - Our pool area and waterfall is beautiful, we LOVE it and would use them again in a heartbeat!
Recent Review: Called Richards Pools and told him what I needed. He gave me a quote of what it would cost and set up a schedule. Richard and crew arrived on time. He also called ahead saying he would be on his way. They went to work right away fixed everything that needed fixing and installed the liner. Very professional, neat and excellent work. I highly recommend Richards Pools I am very satisfied.
Recent Review: Steven is very detailed and professional. Dacota pools did a good job replacing our pool liner. I was impresses with his expeditious response time regarding work. He returns phone calls and emails even of the days he does not work! Very polite and always willing to take the extra effort to assist and pleased customers. Also was a great price! Thank you, and I will recommend!
The project went very well. All 12 of my fish survived and the pond has never looked so good. I am hoping to use them for the general maintenance of the pond
- Kathy E....
ASouthern End Landscaping
Initially we called the company to give us an estimate on the liner of our fish pond. We spoke with Max who gave us a number of options & what worked best for us was to fill it. He was able to come within days since it was an urgent matter having live fish. His team also removed a big stump & got rid of some ground covering in our back yard. He was very thorough & explained what his company does and I am sure we will use him and his team in the near future. Very happy customer!
- Michael N....
ASuffolk Liner Corp
I was very pleased with the installation and careful attention that Suffolk Liner paid to the liner installation. We had a Merlin pool liner installed. They were very clear about how to refill the pool after installation. Because we had the liner replaced in late September, we chose not to fill the pool up to the skimmers, so will not know if there are any problems until next summer when we open and fill the pool to above the skimmers and the pool light. I am pleased with the quality of the Merlin liner, the wall foam insulation, and the liner lock around the entire pool The pool looks great.
- Wendy H....
ASUBURBAN WATER GARDENS INC
We like the fact the he is very knowledgeable. He was a landscaper and then moved into water gardening and koi sales. He had a different process. His primary concerns focuses around water quality and putting in a feature that is going to make sure the koi are as healthy as possible. We're happy with it. The fish are now back in the pond and it's a very nice environment to enjoy in our backyard. Bob does not bend very easily when it comes to negotiation on terms. He does have very strong relationships with Japanese koi growers overseas. Those who are pretty much into koi raising will go to him for advice. We're satisfied with working with him. Working with him, you have to manage your expectations as far as the ability to provide services right away. They didn't actually put the fish back into the water until July 13th because we have to let the water become old water. We don't use water from the tap to put the fish in. I thought the price was fair. I've worked with him for many years and this particular contract was very well done, very organized, punctual, completed when expected.
- Bertram C....
ASwim Tech Pool Services, Inc.
All went well. Old swimming pool liner was removed and all debris was taken away. New liner was installed.
- C T....
AMetro Pools, LLC
Metro pools worked with the manufacturer to get a replacement liner and coordinate a speedy delivery. The crew removed our old liner and replaced with a new liner in over 90 degree heat. 2 water trucks came to fill the pool and the pool was ready to go for the rest of Memorial Day weekend. Thank you Metro pools for an excellent job!
- Stephen S....
Christian Pools installed a new Pool Liner for our Campground. It's a big Liner for a commercial pool...50 by 35.The very next day after the installation was completed, wrinkles started appearing in the Liner all over the pool. We asked Christian to honor the 5 year warranty but he refused saying that it must have been vandalism. Christian Pools warranty means nothing. We did go to Court but the Judge basically let the pool company off the warranty.
- Ray R....
AEARTH DREAMER DESIGNS
We called him and he was enthusiastic and funny. He did it all by hand and it was great. He is easy to work with and very friendly. The end cost matched the estimate.
- John T....
Elite pools were fantastic in building our in ground pool in Elkton MD. The owner took a personal interest in the pool, found a spouting crab fountain for us, and the pool is of the highest caliber and gorgeous. We are in year 3 now and the quality of construction and parts has held up admirably. Highly recommended.
- John B....
AThe Pool Boss
The Pool Boss is amazing and so is their customer service and support. When i purchased a home that already came with a pool that was pretty much destroyed I reached out to the pool boss to help me. They were able to get the pool restored and looking like it was brand new and i am so thankful. Also being that it is the first time i have owned a pool that have given me so much support and guidance along the way that i cannot even thank them enough. I would definitely 110% recommend The Pool Boss to anyone i know.