Recent Review: I would recommend this company to anyone! From the president, to office staff to the incredibly wonderful workers ---they have been excellent. Throughout the cellar, I had the front wall braced, a sump pump installed, a moisture barrier put on the walls and plywood over all the walls. The company dug out and sealed cracks in the floor and arranged to have it painted. Midstate also dug around the front and side of my house and installed pipe and stone to wisk water from the front. I sit in an usual place because I get run off from state and county roads and a farmer's 107-acre field. Of course, no one will to do anything about it. For the last three years, after a moderate rain I would listen to my sump pump go off every two to three minutes. I was a nervous wreck. Since the restoration, everything is dry and I really haven't heard my sump pump run. It has been pure heaven. Everyone I have dealth with from Midstate has been caring and professional. They even sent flowers when I had a car accident! They truly are a wonderful company.
Business Description: General Contracting services. Three generations of quality work. We are an A+ member of the Better Business Bureau. Our reputation is built on honest information and satisfied customers. No job is too small. We are confident we will provide quality service. Owner on all jobs.
Additional DBAs - D R Whitney, Doug Whitney Douglas R. Whitney Jr. Contracting, Douglas R. Whitney Jr. General Contractor, Whitney Contracting Whitney, D.R. Jr. Contracting.
Recent Review: B-Sure Systems installed a sump pump and a French drain in part of my basement in July of 2018 . The install went great, the crew was knowledgeable and the clean up was thorough. Soon after, my area experienced heavy rains and the system worked great and continues to do so. Maria, who I assume is the office manager, responded to all of my emailed questions almost immediately and kept me informed on everything. It was a pleasure to do business with them!
Recent Review: Excellent! Have used Country Gentlemen in the past and they are always fast, reliable, courteous and professional. Price was very reasonable. Rick did the work and I highly recommend him.
Recent Review: Very professional and very responsive. Plumber was here in about an hour, late on a Saturday night. Did a wonderful and professional job replacing a failed sump pump, while water was still coming in the basement. Cleaned up and took the old sump pump away. The price was high, only due to the time and emergency service, so this is completely expected. I will definitely call them again with any future needs.
Excellent! Have used Country Gentlemen in the past and they are always fast, reliable, courteous and professional. Price was very reasonable. Rick did the work and I highly recommend him.
- Peter G....
AAustin Plumbing & Drain Cleaning
They were prompt and provided excellent service. We have used Austin before and they are reliable and a great company to use.
- Michael B....
AMr Rooter Plumbing of Greater Syracuse
My sump pump died during the night and my basement was flooded. I called Mr Rooter, they were very nice to deal with, she rushed 2 guys out. They were pleasant and extremely knowledgable. They replaced the pump, did a great job and cleaned up afterwards. They noticed some work that a shoddy contractor had just done that was illegal and against code. I'm grateful to them for pointing this out.
- Cathy A....
AB-Sure Systems Inc
Could't have asked for anything more...They were prompt and Professional from the very first phone call to actually completing the installation!
- Lisa G....
ADo It Right Plumbing Inc
Very professional and very responsive. Plumber was here in about an hour, late on a Saturday night. Did a wonderful and professional job replacing a failed sump pump, while water was still coming in the basement. Cleaned up and took the old sump pump away. The price was high, only due to the time and emergency service, so this is completely expected. I will definitely call them again with any future needs.
- Robert S....
AJB APPLIANCE REPAIR AND HOME SERVICES
Very well. John was very quick when I called with an "emergency" repair need. He assessed the situation and then we went to Home Depot together to buy the sump pump and piping that was needed. That way I didn't have to pay extra for the sump pump and the warranty/receipt would be in our name. While John was here he gave me some ideas for better drainage out in the yard. He told me how we could do it ourselves.
- Barb C....
ACross Brothers Plumbing Inc
Got estimate. Estimation process went well. Competitor bid significantly less. Would ask them again.
- Don G....
FDo It Right Plumbing Inc
This company has very poor communication skills and is very disorganized. We asked for a back up sump pump evaluation and a gentleman named John came by. Because we have a radon pipe currently installed within our sump pump area, John told us that he needed to do research to see if it's possible to place a back-up pump within the same area. Three to four weeks go by and we did not hear anything from them. After my reaching out several times, they finally called back and concluded that it was possible to do the installation and we agreed upon a date. My husband took a day off of work to be home for them. A different employee from the company showed up and after further evaluation, concluded that it's not possible to install the back up pump after all, because they were afraid to disrupt the radon system. I contacted their main office and the receptionist was not able to assist me when I asked to speak to a manager or someone who can handle customer service issues, saying "this is a mom-and-pop business". I contacted John, who could not even remember whether he or another employee had paid the initial visit to our house to evaluate the sump pump. He was not very interested in listening to my concerns and when I asked him why we had been told yes about the installation and now were being told no, he said it was because of the radon pipe. I reminded him about how he told us about the need to research our sump-pump setup and asked why this issue was not addressed during the research, etc. He could not answer my question and the conversation ended. I would have accepted an apology or, if they have owned up to the fact that they made a mistake. This is not how customers should be treated and I do not appreciate my time being wasted.
- Irina P....
AAustin Plumbing & Drain Cleaning
Overall it went very well. We had a little bit of a problem when they put the sink in because they had ordered the wrong sink, so they had to come back to install the correct one. They were on time, they worked very cleanly, and they were very professional. I haven’t had any problems since then. I would use them again.
- John B....
AJB APPLIANCE REPAIR AND HOME SERVICES
If I could give better then 5 star I would. Rarely do you find someone who really cares so much about giving the customer what they need and only what they need. One of those rare service people who are 100% genuine and honest. Will always call John before anyone else to see what he thinks about any jobs we need done or projects we are going to start. If you are trying to decide who to call I would highly recommend you start with John and then if you want compare with someone else. You will end up going with John.