We began working with Laura Jarmillo from Workshop Stone on March 9, 2013. We were in the process of remodeling our kitchen. We told Laura that we wanted her to show us durable white countertop options. We made it very clear to Laura that it had to be durable and low maintenance considering we cook everyday and also have small children. We made it very, very clear that Marble was out of the question. Over one month later (need I mention she cancelled four times and also had a family emergency the day we were going to finally meet ) Laura provided us with some counter options. We were still not pleased with what she brought us so we did some searching on our own and found one that we liked. We provided her with very accurate measurements and we asked her to quote this piece out for us (KEY WORDS HERE-WE ASKED HER TO QUOTE THIS COUNTER USING THE MEASUREMENTS WE PROVIDED). Laura provided the quote via a TEXT - yes A TEXT...You will never receive a written quote (shady business) none the less, we found her price to be acceptable. So in order to proceed she asked us to rip our counters out so that her father could come to our home to create a template for the new counter. We pulled the counters out and we waited over a week for her father to come (yes another family emergency for them) we were without a counter and sink for a week at this point. He came and created a template and Laura told us that the counters would be installed within the week. Three weeks later...the day that Laura promised us her father would come and install the new counters, she calls, and drops the BOMB ...."the counter you want requires 2 slabs not one"... meaning what Laura? we asked..."meaning the cost will be double of what I quoted you" Clearly the problem here is that Laura and her father do not know how to manage a business!!!!! How do you provide a customer with a quote, have them rip out thier counters and they DAY YOU ARE SUPPOSED TO INSTALL YOU CALL THEM AND SAY - SO SORRY YOU NEED 2 SLABS AND WE NEED DOUBLE THE MONEY? Aren't they contractors? How on earth did they miss getting an accurate quote based on the exact measurements provided???? Shouldn't they have provided the measurements to the supplier and get a quote before the day of installation? Workshop Stone is completely CLUELESS!!!!! But wait it gets better!! Laura invites us to the Warehouse to look at other options. Now at this warehouse visit we made it very very clear...we did not want anyting that was high maintenance like marble. We said whatever she shows us MUST BE DURABLE. She said, "yes yes, these two options here are the best ones to choose from" So we choose one and of course she promises us installation quickly. Yet again, the day they are supposed to install another family emergency. (Remember, we are going on four weeks with no counter meaning no running water because of course that all had to be disconnected) FINALLY they come and install on May 4, 2013. And just after one week, the counter that Laura told us was durable is staining and scratching just like marble does. After only having the counter for one week we call Laura to tell her that this counter is not at all what we asked for...she tells us to call the warehouse where it was purchased and speak to the owner. ( YES you can believe it...she tells us to do her dirty work-we had never spoken to the owner before) so we call and the owner tells us that Laura must contact him....We come to find out that the piece Laura sold us is Marble composite....If this doesn't scare you away nothing will. Laura knows nothing about what she is doing. She has absolutely no product knowledge. Fast forward 3 months later, August 2013 after endless texts and phone calls Laura shows up at our house to look at the counter. She then makes an appointment with both of us to meet her at the warehouse on August 15, 2013 (Thursday) to talk to the owner. She has both of us waitoutside while she goes in to talk to him. She comes out very pleased with her conversation with the owner and tells us " that he will fix the counter and also provide us with a written guarantee and if it cannot be fixed he will replace it" we told her we want it fixed. we are not looking for a replacement. Laura also proceeds to tell us that she will call us on Monday to tell us what they are doing and it would be done by the following Friday. Weeks go by, we are both texting and calling her. As you can imagine we are puzzled, Finally we get a text from her on August 29th and it reads, " I was out of state for a family emergency will have answer as far as what were doing today" This was August 29th and if you can believe this - WE NEVER EVER heard from LAURA JARMILLO again!! So what do we see here again, That Laura Jarmillo is a liar and a bad business person. Her father that owns the business does not care about customer service .She has absolutely no idea what she is doing. She does not know anything about the product she is selling. Workshop Stone should not be in business. To say that Workshop Stone is unprofessional is a complete understatement. And buyer please also be very aware, that when dealing with them Laura will say that you can get this for $100 less if you pay CASH. When we told them we did not have cash, we only had a check they asked us to make the check in Laura Jarmillo's name and NOT Workshop Stone. Do you think they are trying to hide something here?perhaps notpaying taxes?? The real kicker here is that we asked for a receipt and nevergot one. Is this legal?? (SHADY!!) RUN AS FAST AS YOU CAN !!